du GayP.SalamanG.1992“The cult(ure) of the customer.”Journal of Management Studies, 29: 616–633.
2.
PinchT. J.BijkerW. E.1987“The social construction of facts and artifacts.” In BijkerW. E.HughesT. P.PinchT. J. (eds.), The Social Construction of Technological Systems: 17–50. Cambridge, MA: MIT Press.
