LevittTheodore, “Marketing Myopia,”Harvard Business Review (July-August, 1960), pp. 45–56.
2.
CraigDavid R.GablerWerner K., “The Competitive Struggle for Market Control,” in WestingJ. H., ed., Readings in Marketing (New York: Prentice-Hall, Inc., 1953), p. 55; Also, MallenBruce, “A Theory of Retailer-Supplier Conflict, Control, and Co-operation,”Journal of Retailing (Summer, 1963), p. 31.
3.
TwedtDik Warren, ed., 1968 Survey of Marketing Research (Chicago: American Marketing Association, 1969), p. 11.
4.
GreerThomas V.WaltersCharles G., “Credit Records: Information Tool for Planning,”Journal of Retailing (Spring, 1966), pp. 11–18 ff.
5.
RyansJohn K.Jr., “An Analysis of Appliance Retailer Perceptions of Retail Strategy and Decision Processes,”Proceedings of the September, 1965, Conference of the American Marketing Association, p. 669.
6.
RichStuart U., Shopping Behavior of Department Store Customers (Boston: Division of Research, Graduate School of Business Administration, Harvard University, 1963), p. 227.
7.
McClurePeter J.RyansJohn K.Jr., “Differences Between Retailers' and Consumers' Perceptions,”Journal of Marketing Research (February, 1968), pp. 35–40.
8.
IsaacsonH. Lawrence, Store Choice: A Case Study of Consumer Decision Making (New York: Retail Research Institute, National Retail Merchants Association, 1966), p. 78.
9.
BlankertzDonald F., “The Basement-Store Customer,”Journal of Marketing (January, 1951), pp. 336–340.
10.
MoyerM. S.SnyderG., Trends in Canadian Marketing (Ottawa: Queen's Printer, 1967), chapter 6.
11.
MoyerSnyder.
12.
ApplebaumWilliam, “Measuring Retail Market Penetration for a Discount Food Supermarket–A Case Study,”Journal of Retailing (Summer, 1965), pp. 1–14 and 47.
13.
Isaacson; Also, RichStuart U.PortisBernard D., “The Imageries of Department Stores,”Journal of Marketing (April, 1964), pp. 10–15; Also, MartineauPierre, “The Personality of the Retail Store,”Harvard Business Review (January-December, 1958), pp. 47–55.
14.
RichPortis.
15.
CunninghamRoss M., “Customer Loyalty to Store and Brand”Harvard Business Review (November-December, 1961), pp. 127–137.
16.
See, for example, the customers of four kinds of carpeting outlets in, “Segmentation and Carving a Niche in the Market Place,”Journal of Retailing (Summer, 1968), pp. 35–49.
MyersJohn G., “Determinants of Private Brand Attitude,”Journal of Marketing Research (February, 1967), pp. 73–81; Also, FrankRonald E.BoydHarper W.Jr., “Are Private-Brand-Prone Grocery Customers Really Different?”Journal of Advertising Research (December, 1965), pp. 27–35.
19.
See StaffordJames E.GreerThomas V., “Customer Preferences for Types of Salesmen: A Study of Independence-Dependence Characteristics,”Journal of Retailing (Summer, 1965), pp. 27–33 and 47; Also, OxenfeldtAlfred, “Consumer Types and Salesman Tactics in Appliance Selling,”Journal of Retailing (Winter, 1963–64), pp. 9–15.
20.
RichStuart U.PortisBernard, “Clues for Action from Shopper Preferences,”Harvard Business Review (March-April, 1963), pp. 132–149.
21.
DommermuthWilliam P.CundiffEdward W., “Shopping Goods, Shopping Centers, and Selling Strategies,”Journal of Marketing (October, 1967), pp. 32–46.
22.
SchapkerBen L., “Behavior Patterns of Supermarket Shoppers,”Journal of Marketing (October, 1966), pp. 46–49.
23.
AlbaumGeneral, “Exploring Interaction in a Marketing Situation,”Journal of Marketing Research (May, 1967), pp. 168–172.
24.
See, for example, KeaneJohn G., “Some Observations on Marketing Research in Top Management Decision Making,”Journal of Marketing (October, 1969), pp. 10–15; Also, NewmanJoseph W., “Put Research Into Marketing Decisions,”Harvard Business Review (March-April, 1962), pp. 105–112; Also, DavisRobert H., “Wanted: Sales Managers for Marketing Research,”Journal of Marketing (January, 1965), pp. 55–58.
25.
WilenskyHarold L., Organizational Intelligence; Knowledge and Policy in Government and Industry (New York: Basic Books, Inc., 1967).
26.
Compare, for example, the monthly newsletter of the Retail Research Society of NRMA with the proceedings of the annual Electronic Data Processing Conference of the Retail Research Institute of NRMA.
27.
Wilensky, pp. 78–79.
28.
Wilensky, p. 40.
29.
McNairM. P., “Significant Trends and Developments in the Postwar Period,” in SmithA. B., ed., Competitive Distribution in a Free, High-Level Economy and Its Implications for the University (Pittsburgh: University of Pittsburgh Press, 1958), pp. 1–25; Also, WeissE. B., A Reappraisal of New Retail Trends (New York: Doyle, Dane, Bernbach, Inc., 1964), especially pp. 9–10.