For an in-depth discussion of this congruence approach to organizational effectiveness, see NadlerD.A.TushmanM.L., “A Congruence Model for Diagnosing Organizational Behavior,”Organization Dynamics (1980).
2.
See, AbernathyW., The Productivity Dilemma (Baltimore, MD: Johns Hopkins Press, 1979); AllenT., Managing the Flow of Technology (Cambridge, MA: MIT Press, 1983); KanterR.M., The Change Masters (New York, NY: Simon and Schuster, 1984); LawrenceP.R.DyerD., Renewing American Industry (New York, NY: The Free Press, 1983); NadlerD.A.TushmanM.L., Strategic Organization Design (Homewood, IL: Scott, Foresman, 1986); TushmanM.L.MooreW., Readings in The Management of Innovation (Marshfield, MA: Pitman Publishing, 1982).
3.
For a detailed discussion of shaping informal processes, see NadlerTushman, 1986, op. cit.