KanterRosabeth Moss, When Giants Learn to Dance (New York, NY: Simon and Schuster, 1989), pp. 33–43. See also: MaremontMark, with LeslyElizabeth, “Getting the Picture: Kodak Finally Heeds the Shareholders.”Business Week, February 1, 1993, pp. 24–26.
2.
TaylorAlexIII, “Eastman Kodak: Higher Rewards in Lowered Goals,”Fortune, March 8, 1993, pp. 75–78; MaremontMark, “Why Kodak's Dazzling Spin-Off Didn't Bedazzle,”Business Week, June 28, 1993, p. 34; MaremontMark, “The New Flash at Kodak,”Business Week, May 16, 1994, p. 32.
3.
TaylorAlexIII, “Why GM Leads the Pack in Europe,”Fortune, May 17, 1993, pp. 83–87; MillerKaren LowryKerwinKathleen, “GM's German Lessons,”Business Week, December 20, 1993, pp. 67–68; KerwinKathleen, “Can Jack Smith Fix GM?”Business Week, November 1, 1993, pp. 126–131.
4.
Maremont, op. cit. See also: NultyPeter, “Kodak Grabs for Growth Again,”Fortune, May 16, 1994, pp. 76–78.
5.
SmartTim, “Can Xerox Duplicate Its Glory Days?”Business Week, October 4, 1993, pp. 56–58. See also: KearnsDavid T.NadlerDavid A., Prophets in the Dark (New York, NY: Harper Business, 1992).
6.
DeutschmanAlan, “How H-P Continues to Grow and Grow,”Fortune, May 2, 1994, pp. 90–100.
7.
“American Express and Primerica: The Comeback Kid and the Hare,”Economist, October 2, 1993, pp. 88–89; SpiroLeah Nathans, “The $1 Billion Kiss-Off,”Business Week, February 7, 1994, p. 106; StodghillRonII, “Eyes on the Prize at AmEx,”Business Week, September 13, 1993, pp. 59–62.
8.
The description of Rubbermaid was adapted from a Special Report appearing in Business Month, December 1988, pp. 38 and 42, and from FarnhamAlan, “America's Most Admired Company,”Fortune, February 7, 1994, pp. 50–54.
9.
KellyKevin, “Suddenly Big Airlines are Saying: ‘Small Is Beautiful’,”Business Week. January 17, 1994, p. 37; MelcherRichard A., “How Goliaths Can Act Like Davids,”Business Week, October 22, 1993, pp. 192–201. See also: BovierConnie, “Teamwork: The Heart of an Airline,”Training, 30/6 (June 1993): 53–58.
10.
MillerKerwin, op. cit.; Kerwin, op. cit. See also: TaylorAlexIII, “GM Gets a Tune-Up,”Fortune, November 29, 1993, pp. 54–58.
11.
Maremont, op. cit.; Nulty, op. cit.
12.
The description of Chrysler Corporation was adapted from QuinnJames Brian, Chrysler Corporation, copyrighted case, The Amos Tuck School of Business Administration, Dartmouth College, 1977.
13.
TichyNoel M.ShermanStratford, Control Your Destiny or Someone Else Will (New York, NY: Doubleday, 1993). See also: TichyNoelShermanStratford, “Walking the Talk at GE,”Training and Development, 47/6 (June 1993): 26–32.
14.
MilesRaymond E.SnowCharles C., Fit, Failure and the Hall of Fame (New York, NY: The Free Press, 1994), p. 192.
15.
“How Harley Beat Back the Japanese,”Fortune, September 25, 1989, pp. 155–164; ReidPeter C., Well-Made in America: Lessons from Harley-Davidson on Being the Best (New York, NY: McGraw-Hill, 1990).
16.
ForwardGordon E.BeachDennis E.GrayDavid A.QuickJames C., “Mentofacturing: A Vision for American Industrial Excellence,”Academy of Management Executive, 5/3 (August 1991): 32–44.
17.
HalalWilliam E.GeranmayehAliPourdehnadJohn, Internal Markets: Bringing the Power of Free Enterprise Inside Your Organization (New York, NY: Wiley, 1993).
18.
Ibid.
19.
SemlerRicardo, “Managing Without Managers: How One Unorthodox Company Makes Money by Avoiding Decisions, Rules, and Executive Authority,”Harvard Business Review (September/October 1989), pp. 73–83. See also: SemlerRicardo, Maverick! (London: Century, 1993).
20.
The description of Technical and Computer Graphics was adapted from MathewsJohn, TCG: Sustainable Economic Organisation Through Networking (Kensington, Australia: Industrial Relations Research Centre, The University of New South Wales, 1992).
21.
MilesRaymond E.CreedW.E. Douglas, “Organizational Forms and Managerial Philosophies: A Descriptive and Analytical Review,” in StawBarry M.CummingsLarry L., eds., Research in Organizational Behavior, vol. 17 (Greenwich, CT: JAI Press, 1995); MilesSnow, op. cit.
