Keys to Success in Corporate Redesign

Kanter Rosabeth Moss , When Giants Learn to Dance (New York, NY: Simon and Schuster, 1989), pp. 33–43. See also: Maremont Mark , with Lesly Elizabeth , “Getting the Picture: Kodak Finally Heeds the Shareholders.” Business Week, February 1, 1993, pp. 24–26.

Taylor Alex III , “Eastman Kodak: Higher Rewards in Lowered Goals,” Fortune, March 8, 1993, pp. 75–78; Maremont Mark , “Why Kodak's Dazzling Spin-Off Didn't Bedazzle,” Business Week, June 28, 1993, p. 34; Maremont Mark , “The New Flash at Kodak,” Business Week, May 16, 1994, p. 32.

Taylor Alex III , “Why GM Leads the Pack in Europe,” Fortune, May 17, 1993, pp. 83–87; Miller Karen Lowry Kerwin Kathleen , “GM's German Lessons,” Business Week, December 20, 1993, pp. 67–68; Kerwin Kathleen , “Can Jack Smith Fix GM?” Business Week, November 1, 1993, pp. 126–131.

Maremont , op. cit. See also: Nulty Peter , “Kodak Grabs for Growth Again,” Fortune, May 16, 1994, pp. 76–78.

Smart Tim , “Can Xerox Duplicate Its Glory Days?” Business Week, October 4, 1993, pp. 56–58. See also: Kearns David T. Nadler David A. , Prophets in the Dark (New York, NY: Harper Business, 1992).

Deutschman Alan , “How H-P Continues to Grow and Grow,” Fortune, May 2, 1994, pp. 90–100.

“American Express and Primerica: The Comeback Kid and the Hare,” Economist, October 2, 1993, pp. 88–89; Spiro Leah Nathans , “The $1 Billion Kiss-Off,” Business Week, February 7, 1994, p. 106; Stodghill Ron II , “Eyes on the Prize at AmEx,” Business Week, September 13, 1993, pp. 59–62.

The description of Rubbermaid was adapted from a Special Report appearing in Business Month, December 1988, pp. 38 and 42, and from Farnham Alan , “America's Most Admired Company,” Fortune, February 7, 1994, pp. 50–54.

Kelly Kevin , “Suddenly Big Airlines are Saying: ‘Small Is Beautiful’,” Business Week. January 17, 1994, p. 37; Melcher Richard A. , “How Goliaths Can Act Like Davids,” Business Week, October 22, 1993, pp. 192–201. See also: Bovier Connie , “Teamwork: The Heart of an Airline,” Training, 30/6 (June 1993): 53–58.

Miller Kerwin , op. cit.; Kerwin , op. cit. See also: Taylor Alex III , “GM Gets a Tune-Up,” Fortune, November 29, 1993, pp. 54–58.

Maremont , op. cit.; Nulty , op. cit.

The description of Chrysler Corporation was adapted from Quinn James Brian , Chrysler Corporation, copyrighted case, The Amos Tuck School of Business Administration, Dartmouth College, 1977.

Tichy Noel M. Sherman Stratford , Control Your Destiny or Someone Else Will (New York, NY: Doubleday, 1993). See also: Tichy Noel Sherman Stratford , “Walking the Talk at GE,” Training and Development, 47/6 (June 1993): 26–32.

Miles Raymond E. Snow Charles C. , Fit, Failure and the Hall of Fame (New York, NY: The Free Press, 1994), p. 192.

“How Harley Beat Back the Japanese,” Fortune, September 25, 1989, pp. 155–164; Reid Peter C. , Well-Made in America: Lessons from Harley-Davidson on Being the Best (New York, NY: McGraw-Hill, 1990).

Forward Gordon E. Beach Dennis E. Gray David A. Quick James C. , “Mentofacturing: A Vision for American Industrial Excellence,” Academy of Management Executive, 5/3 (August 1991): 32–44.

Halal William E. Geranmayeh Ali Pourdehnad John , Internal Markets: Bringing the Power of Free Enterprise Inside Your Organization (New York, NY: Wiley, 1993).

Ibid.

Semler Ricardo , “Managing Without Managers: How One Unorthodox Company Makes Money by Avoiding Decisions, Rules, and Executive Authority,” Harvard Business Review (September/October 1989), pp. 73–83. See also: Semler Ricardo , Maverick! (London: Century, 1993).

The description of Technical and Computer Graphics was adapted from Mathews John , TCG: Sustainable Economic Organisation Through Networking (Kensington, Australia: Industrial Relations Research Centre, The University of New South Wales, 1992).

Miles Raymond E. Creed W.E. Douglas , “Organizational Forms and Managerial Philosophies: A Descriptive and Analytical Review,” in Staw Barry M. Cummings Larry L. , eds., Research in Organizational Behavior, vol. 17 (Greenwich, CT: JAI Press, 1995); Miles Snow , op. cit.