This study examined the correlation of locus of control and end-users' satisfaction for three computer dialogue treatments—question/answer, menu, and command language. In the present study, 390 subjects were classified as internally or externally oriented according to an abbreviated form of Rotter's I-E Scale. Subjects then utilized an information system possessing one of three randomly selected dialogues to solve a problem in selecting employees. Their over-all satisfaction with the system was measured. Analysis of variance did not support the hypothesis that locus of control is associated with users' satisfaction.
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