A laboratory experiment was designed to assess the moderating effects of self-monitoring and situational ambiguity on the social cues with work outcomes relationships proposed by the Social Information Processing Model. In this 2 × 2 × 2 model, social cues were predicted to influence performance, task perceptions, and job satisfaction for high self-monitors on ambiguous tasks. Data from 130 subjects indicated moderate support for the 3-way model but only on the measure of satisfaction.
References
1.
ArgoteL. (1983) Input uncertainty and organizational coordination in hospital emergency units. Administrative Science Quarterly, 27, 420–434.
2.
GarlandH.BeardJ. F. (1979) Relationship between self-monitoring and leader emergence across two task situations. Journal of Applied Psychology, 64, 72–76.
3.
GriffinR. W.BatsmanT.WayneS.HeadT. C. (1987) Objective and social factors as determinants of task perceptions and responses: An integrated perspective and empirical investigation. Academy of Management Journal, 30, 501–523.
4.
HackmanJ. R.OldhamG. R. (1975) Development of the Job Diagnostic Survey. Journal of Applied Psychology, 60, 159–170.
5.
O'ConnorE. J.BarrettG. V. (1980) Informational cues and individual differences as determinants of subjective perceptions of task enrichment. Academy of Management Journal, 23, 697–716.
6.
O'ReillyC. A.CaldwellD. F. (1979) Informational influence as a determinant of perceived task characteristics and job satisfaction. Journal of Applied Psychology, 64. 157–165.
7.
PfefferJ. (1981) Management as symbolic action: The creation and maintenance of organizational paradigms. In CummingsL. L.ShawB. M. (Eds.), Research in organizational behavior. Vol. 3. Greenwich, CT: JAI Press. Pp. 1–52.
8.
SalancikG. R.PfefferJ. (1978) A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23, 224–253.
9.
SchnakeM. E.DumlerM. P. (1987) The social information processing model of task design: Conflicting cues and individual differences. Croup and Organizational Studies, 12, 221–239.
10.
SlusherE. A.GriffinR. W. (1985) Comparison process in task perceptions, evaluations, and reactions. Journal of Business Research, 13, 287–299.
11.
SnyderM. (1974) The self-monitoring of expressive behavior. Journal of Personality and Social Psychology, 30, 526–537.
12.
SnyderM. (1976) Attribution and behavior: Social perception and social causation. In HarveyJ. G.IckesW. J.KiddR. F. (Eds.), New directions in attribution research. Hillsdale, NJ: Erlbaum. Pp 53–72.
13.
SnyderM.CantorN. (1980) Thinking about ourselves and others: Self-monitoring and social knowledge. Journal of Personality and Social Psychology, 39, 222–234.
14.
SnyderM.MonsonT. C. (1975) Persons, situations, and the control of social behavior. Journal of Personality and Social Psychology, 32, 637–644.
15.
ThomasJ.GriffinR. W. (1983) The social information processing model of task design: A review of the literature. Academy of Management Review, 8, 672–682.
16.
WeissH. M.ShawJ. B. (1979) Social influences on judgements about tasks. Organizational Behavior and Human Performance, 24, 126–140.
