Shyness and Informal Help-Seeking Behavior

The present study examined whether shy individuals are more reluctant to seek help than less shy individuals. A sample of 48 undergraduates (46% men, M age = 20.6 yr.) were selected from a pool of 72 students based on their relatively high or low scores on the Social Interaction Anxiety Scale. They were then exposed to a situation involving an impossible task, on which they had the option of seeking assistance. Analysis indicated that participants scoring high on Shyness took significantly more time to seek help than participants scoring low. This result suggests that even when help is readily available, shy individuals may refrain from seeking it. Presumably, shy people may be reluctant to seek help because that often requires them to initiate a social interaction.