Abstract
In recent years, some U.S. school districts have shifted away from direct management of schools, toward systems in which some or all schools operate under enhanced autonomy, accountability, and parental choice. Yet dynamics driving these changes are understudied, and there are few comparative studies of system-level governance shifts. To address these gaps, we use extensive qualitative data to analyze change in Los Angeles, Denver, and New Orleans. Drawing on evolutionary theories, we find that external crises, state policy, and new actors triggered change, yet distinct contexts and change processes resulted in markedly different systems. Finally, in all three cities, concerns that emerging systems exacerbated long-standing inequities indicate that governance change is both an organizational and highly contentious political process.
Since the early 1900s, the structure of U.S. public education has remained relatively constant: Local school districts led by publicly elected school boards hired education professionals to directly operate schools. While not always coherent or universally implemented, a common set of rules and policies formally guided operations under a centralized governance structure. In recent years, scholars and practitioners have challenged the wisdom of this “one best system” (Tyack, 1974) and promoted the concept of the portfolio management model (PMM), particularly in systems that struggle to educate our nation’s urban youth (Bulkley, Henig, & Levin, 2010; Hill et al., 2012). In theory, PMMs move away from exclusive, direct district management of schools toward a system in which some or all schools operate in an environment with intertwined policy mechanisms, including enhanced autonomy, accountability, and parental choice. PMMs may include traditional, autonomous, charter, and magnet schools.
As a governance reform, the PMM idea does not prescribe particular educational practices. Instead, these policy mechanisms are intended to allow school faculty and parents to decide what is “optimal” in each school. As such, the role of elected board members potentially changes from one of directing the nature of internal school programs, to deciding which schools should and should not operate in the system. In theory, these mechanisms will both enable schools to adjust practices to better serve students and hold schools accountable for making such changes (Hill & Celio, 1998). In recent years, the PMM idea has gained popularity (Bulkley, Henig, & Levin, 2010; Hill et al., 2012). At the time of writing, the Center on Reinventing Public Education counts 35 districts as members of its “Portfolio Network,” including high-profile districts such as New York City, Chicago, New Orleans, and Los Angeles, as well as smaller districts such as Spring Branch, Texas and Fulton County, Georgia. Many more school districts have implicitly adopted elements of PMMs; this is especially true in districts where a large percentage of students attend charter schools.
Yet how different are PMMs from what existed in the past? One might argue PMMs are quite similar to prior reforms seeking to redistribute authority, such as site-based management (e.g., Malen et al., 1990). On the other hand, PMM’s structural changes at the central office level, and grounding in state legislation, as well as the emergence of powerful new actors invested in sustaining these changes (such as those in the charter community), may distinguish it as more durable and deep. Complicating this further is the variety of forms these systems have taken. In some cities, the PMM idea has been applied citywide, whereas in others it has been limited to a subset of schools or a region. Some systems have emphasized the closure and creation of new schools, whereas others have tried to change existing schools from within. The types of school models, the level of autonomy afforded to schools, and the rules regarding external partnerships have also varied considerably across these cities (Bulkley, Henig, & Levin, 2010; Hill et al., 2009).
Although PMMs have been expanding, the dynamics driving this shift in governance and system change more broadly are understudied (McLendon & Cohen-Vogel, 2008). Extant research on PMMs focuses on some of the pressures contributing to change, as well as the various forms systems are taking (see review below), but does not look holistically over time and rarely draws on theories from other fields (McLendon & Cohen-Vogel, 2008). Relatedly, scholars have noted a lack of research on innovation at the system level, particularly, studies comparing school systems in the United States (Cohen et al., 2017). Our study addresses these gaps by asking: What factors and conditions shaped changing educational governance in three cities that have moved toward a PMM? To answer this question, we draw on evolutionary theoretical frameworks to better understand the process, politics, and dynamics of change in Denver, Los Angeles, and New Orleans. We do not seek to advocate for or against PMM reforms, but rather to explore what led to dramatic changes over time and why they were so different in the three sites.
Our study contributes to important policy dialogue on efforts to improve education systems, particularly, in urban settings (Hightower et al., 2002; Spillane, 1996). Given the historic persistence of the “one best system,” it is important to understand both why we are now seeing system change and why, rather than seeing a new “one best system,” we are seeing a variety of systems emerging. What can be learned from these varied systems and processes of change for those seeking to redesign or improve school districts elsewhere? We also contribute to the literature on education policy by drawing on a set of theories common to the study of organizational and broader policy change, and studying system change over long periods of time. These theories contribute to a more nuanced understanding of governance change, highlighting the depth of change as a critical dimension.
Ultimately, our study suggests that a combination of external crises, venue changes (e.g., new state policies), and resource-rich actors may be important instigators of deep structural change in school systems. We also find that the strength of the teachers’ association at the state and district levels, as well as district size, enrollment trends, and leadership stability provided important contextual conditions shaping governance changes in the three cities. Finally, our research indicates that governance change experienced pushback from communities concerned that new elite actors and organizational structures perpetuated inequities related to race and power.
In the remainder of this article, we first describe the empirical and theoretical literature undergirding our analysis and provide background on the three case cities. We then explain our research methods and provide our findings, including within- and cross-city analyses. We conclude with a discussion and implications for policy, practice, and future research.
Empirical and Theoretical Grounding
We draw on empirical literature on governance reform and evolutionary theories of policy and organizational change, including punctuated equilibrium theory (PET), to frame our study. While the empirical research provides insights into pressures contributing to changes in district governance and variation in the form it takes, the theoretical literature provides important conceptual tools for understanding the change process.
Empirical Literature
The PMM idea rests in the argument that the only way to improve urban public education is through the fundamental restructuring of school systems (i.e., Finn & Petrilli, 2013; Hill et al., 1997; Knight, 2013). PMMs are, at their core, focused on changing governance, or the formal structures and rules within which public schooling happens, and are far from the first effort to “fix” issues in public education through modifying governance (McGuinn & Manna, 2013). Two central strategies have been used in such efforts. First, shifting authority to schools has served varied purposes over time: enhancing community control during the civil rights era (Ravitch, 2010), increasing parental authority in Chicago (Bryk, 1998), and providing opportunities for innovation via charter schools beginning in the 1990s (Finn et al., 1997). Second, the use of state takeovers of districts or sets of schools struggling with fiscal, student performance, and other issues has risen and fallen since the 1980s (Mason & Reckhow, 2017; Morel, 2018; Smith, 2013), as has the shift from elected school boards to mayoral control in cities including New York and Chicago (Henig & Rich, 2004; Kirst & Bulkley, 2003). 1
While there are components of these previous governance shifts clearly visible in the PMM idea, it is importantly distinct (Bulkley, Henig, & Levin, 2010; Hill et al., 1997). Prior efforts at school-based management emphasized a diminished yet largely consistent role for entities such as central offices. In contrast, the PMM idea focuses on changing system structures so that central entities engage in “portfolio manager” roles such as selecting school operators, overseeing those operators, and creating coherence in areas such as choice practices while ceding much of their role in managing and directing the educational offerings of schools. In at least some cases, this has involved legislative changes that formalize this new approach, such as the passage of Act 91 in Louisiana, which solidified the autonomy of schools within New Orleans (Prothero, 2018).
PMMs and their individual elements are becoming widely used reform strategies, and there is a growing body of work examining the development of PMMs in specific cases (Bulkley, Christman, & Gold, 2010; Fruchter & McAlister, 2008; Gyurko & Henig, 2010; Levin et al., 2010; Marsh et al., 2013; Menefee-Libey, 2010; Welsh & Hall, 2018; Yatsko, 2012). 2 This limited research suggests some emerging patterns around internal and external pressures associated with PMM-style shifts (Bulkley & Henig, 2015). External influences at the federal and state levels have included school accountability and charter school expansion policies. Accountability policies, including the federal No Child Left Behind Act, enhanced pressure on districts to reform low-performing schools and provide alternative choices for families. 3 Other federal policies that incentivized the expansion of charter and autonomous schools, including charter startup grants and Race to the Top, intersected with state laws moving in the same direction to create a climate ripe for new forms of schools at the district level (Dillon, 2011; Welsh & Hall, 2018).
Another contributing factor has been the development and influence of a procharter/school choice national network of interest groups, foundations, nonprofit organizations, and business leaders (Reckhow, 2010, 2013; Reckhow et al., 2017). These organizations and individuals have provided advocacy support, expertise, and funding in districts that have moved in the PMM direction, including financial contributions to support the election of prochoice/PMM school board candidates (Reckhow et al., 2017; Welsh & Hall, 2018).
Local actors, including foundations and advocacy organizations sometimes aligned with this national network, have also been central to PMM-style reform (Bulkley & Henig, 2015; Buras, 2014; DeBray et al., 2014; Welsh & Hall, 2018). In some cases, local actors have “pulled in” outsiders from the national network of choice advocates mentioned above, while in other cities, those more national entities have “pushed in” to local decision-making (Bulkley & Henig, 2015). Local actors—including teachers and their associations—have at times pushed back, arguing that PMM reforms create or exacerbate racial inequities within school systems (Buras, 2014; Dixson et al., 2015; Kirylo et al., 2011; Welsh & Hall, 2018).
Significant changes in local governance—such as state laws shifting control over school districts from elected boards to mayors or state-appointed leaders—have been another important part of PMM adoption. For example, the adoption of mayoral control in New York City contributed to the city’s movement toward greater choice and small schools, which was central to its PMM (Fruchter & McAlister, 2008; Gyurko & Henig, 2010). These shifts away from elected boards partially insulated districts from electoral pressures that might resist PMM-style changes (Lake et al., 2016; Osborne, 2016). While research has begun to help in understanding what underlies the shift toward PMMs, it has rarely looked at the complex interactions that drive policy change even in individual cases, much less in terms of comparative analyses that draw on theory to inform analyses.
How Do PMM Systems Vary?
While there are some common foundational elements of the PMM idea, there are also early findings around core variations in implementation. First, systems have varied in how they enact the core “mechanisms” noted above (Bulkley, Henig, & Levin, 2010; McEachin et al., 2016). For example, Lake et al. (2016) found that some districts have moved toward the idealized PMM overall, while others have adopted some but not all PMM mechanisms; they found that performance-based accountability, changes around human resource strategies, and enhanced choice are most frequently implemented.
Second, PMMs have varied in scope, ranging from structural change across a whole system to more narrow strategies in which some schools enact some mechanisms (i.e., choice and autonomy) while other schools maintain a more top-down, neighborhood school structure (Hashim et al., 2018; Levin et al., 2010; Marsh et al., 2013). Third, PMMs have varied in terms of who is operating schools, including reliance on governmental versus nongovernment school operators and local versus more national providers (e.g., EMOs managing schools in multiple states such as the Knowledge is Power Program (Bulkley & Henig, 2015). As we examine governance change in Los Angeles, New Orleans, and Denver, we draw on this extant research to attend not only to the evolution of PMMs but also to the variation in the forms these models take.
Theoretical Literature
In addition to empirical work, we draw on evolutionary theories of change from both organizational and policy studies. Inspired by theories of evolution in the natural sciences, 4 these social science theories often characterize change processes as either an accumulation of small changes (an “incrementalist” paradigm sometimes reflecting Darwinian views of adaptation and natural selection), or as long periods of relative stasis and minor changes, occasionally disrupted by periods of profound and sometimes rapid change (the “punctuated equilibrium” perspective reflecting nonadaptive views, e.g., migration to a new niche triggering profound change; Gersick, 1991; Gold, 1999; Mills, 2007; McLendon & Cohen-Vogel, 2008; Tushman & Romanelli, 1985). While we draw on both incrementalist and punctuated perspectives throughout this article, we argue that the PET’s emphasis on distinguishing superficial versus deep structural change is particularly helpful for analyzing the depth of change reflected in PMM emergence. Accordingly, we foreground the PET core concepts of punctuation, equilibrium, and triggers to guide our understanding and analysis of governance change over time—while keeping in mind potential relevance of incrementalist perspectives. 5
Two applications of these evolutionary change theories are most relevant to the study of education governance change: organizations and policy. In organizational theory, scholars argue that much like biological organisms, organizations accumulate small changes over time due to cycles of variation, selection, and retention—generally reducing diversity in organizational forms (Aldrich, 1999; Van De Ven & Poole, 1995). Building on this, the organizational strand of PET posits that the deep structures of an organization—defined as its core values, strategy, distribution of power, organizational structure, and control systems—are highly durable and persist for long periods with only incremental adjustments (Tushman & Romanelli 1985). Yet they further assert that external triggers, such as the emergence of a new, substitute technology or major social or legal changes or crises, and internal triggers, such as sustained low-performance or the reordering of a balance of power that creates pressure for change, occasionally challenge this equilibrium to create brief periods of profound change. These punctuations stimulate new thinking and result in new sets of rules, norms, and deep structures. Ideas from Argyris and Schon (1978) further differentiate between PET phases, equating changes during periods of equilibrium to “first order changes”—where organizational goals, norms, and structures are refined—and periods of transformation to “second order changes”—where underlying structures and norms are fundamentally reformulated (e.g., Parsons & Fidler, 2005). As such, the punctuation is not necessarily about rapid change, but fundamental structural change. Further, periods of stasis are not synonymous with sameness or stability, as there may be first-order changes occurring throughout this period.
Applied to a school system, deep structures might include the organizational mission, values, and culture; its formalized hierarchy; its approach to teaching and learning; and distribution of power (centralized vs. decentralized). Over time we may observe changes in these deep structures brought on by both external (e.g., new state laws, financial crises) and internal (e.g., new leadership, pressures from declining test scores) forces. One might imagine that local actors’ resistance to PMM reforms, noted in the literature review above, reflects misalignment of new power arrangements, organizational structures, and values with the interests of community members. In particular, local actors’ criticism that PMMs exacerbate racial inequity might stem from concerns that this emergent deep structure perpetuates power dynamics and values that marginalize communities of color.
A second strand of evolutionary change theory comes from the field of public policy and adds important political dimensions to the change process. One of the earliest and most well-known scholars advancing incrementalist policy views was Charles Lindblom (1959), who asserted that “policy does not move in leaps and bounds” (p. 84) but instead through a messy process of “muddling through” (p. 79). He and others argued that policymakers have limited cognitive capacity, and thus, focus on marginal comparisons of policy alternatives, selecting ones that are somewhat better through a process of trial and error. In partisan negotiations, the costs and benefits of current arrangements are well known to actors, such that agreeing to uncertain new configurations becomes more difficult and promotes decisions resulting in only marginal adjustments to the status quo (Howlett & Migone, 2011: Lindblom, 1959, 1979).
After decades of dominance in the field, the incrementalist view was challenged by scholars asserting a PET view of change. Drawing on earlier research in geology and paleontology, 6 Baumgartner and Jones (1993) conceded that policy subsystems experience long periods of consistency dominated by issue experts and interest groups (“elites”). Much like earthquakes or landslides in the natural world, policies typically experience only modest changes, but as pressure accumulates over time, dramatic change can result. Periods of stasis are then interrupted when strategically minded political actors (often “entrepreneurs”) seek “new venues” (such as different levels of the government that make decisions around specific issues) and form new ways of understanding old problems, drawing in new participants to challenge policy elites and offer alternative policy visions. After a punctuation, old elites and dominant interest groups are displaced by new elites (former outsiders) who seek to “lock-in” their policy gains (Holyoke et al., 2009, p. 35).
Newer developments in the policy PET field specify the sources of punctuations, including cognitive, structural, and organizational factors. First, given that policymakers have limited attention spans and cannot adequately process all of the information presented to them, they tend to generally underrespond and ignore information, but then overreact at other times in ways that do not match the implications of available information (Jones & Baumgartner, 2005, 2012). This “disproportionate processing of information” leads to periods of stability, in which a problem festers below the surface until a crisis arises, when policy makers claim that “nobody could have known” and “scramble to address the issue” (Jones & Baumgartner, 2012, p. 7). Second, policy systems are generally characterized by institutional friction with rules and structures meant to promote stability (e.g., systems of checks and balances, supermajority requirements to pass legislation). By slowing down the process of change, these structures build pressure within the system, which, accumulated over time, can yield punctuations. Jones and Baumgartner (2012) conclude that “change occurs only when the informational signals from the external world either are extraordinarily strong, on the one hand, or when the signals accumulate over time to overcome the friction” (p. 8). Recent literature further highlights organizational conditions that can either slow or accelerate policy change. For example, Flink (2017) found that organizational performance and personnel turnover help explain the magnitude of change in district budgeting (e.g., low district passing rates on state tests and high teacher turnover led to bigger increases in instructional spending).
Combined with the organizational evolutionary literature, these policy ideas add complexity to our understanding of the process of governance change. One can imagine a district system as a durable policy subsystem with power held by a dominant set of experts and interest groups who actively seek to limit change. For example, school board members and superintendents of a traditional “one best system” might characterize the district as inclusive and protecting the rights of students in neighborhood schools, while political actors (e.g., “reformers”) excluded by those in charge or seeking change might actively promote a narrative of the district as overly bureaucratic and unwilling to innovate. These change-seeking actors may appeal to other venues such as the state legislature or courts to redefine the issues and bring about transformation. If pressure for change among reformers builds significantly over time, with precipitating crises or favorable organizational conditions, dramatic transformation becomes more likely. (Of course, the politics of such changes should not be underestimated: One could imagine backlash from traditionally marginalized communities and communities of color, if new elite actors, structures, and core values are seen as not reflecting their true needs or interests.) While some have critiqued PET and other evolutionary theories as being overly deterministic (Kezar, 2012), most applications of PET and the framing we adopt herein recognize a role for human agency and learning during the change process. 7
In sum, we believe that evolutionary theories, and PET in particular, draw useful attention to periods of stasis (and incremental changes during such periods) and deep structural change in school governance and the ways in which external and internal forces work to recreate our understanding of what constitutes a school district over time. As noted earlier, few scholars have applied these ideas to K–12 school district governance. Instead, PET has been used to help understand changes at a state level, such as reforms to state charter school laws (Holyoke et al., 2009) and in the governance of higher education system (Mills, 2007), district budgeting changes (Flink, 2017), and modifications in individual schools and institutions, such as the evolution of the American high school (Murphy, 2006), higher education institutions internationally (Parsons & Fidler, 2005), or an elementary school (Gold, 1999). In all of these cases, the authors generally adopted one PET approach, either organizational or policy.
In this article, we offer the combination of two approaches to PET as a lens for understanding the political and organizational dimensions of district governance change (Figure 1). The combined approaches to PET, alongside sensitivity to more incremental approaches, are appropriate lenses for understanding the evolution of school systems for several reasons. First, governance change is an organizational and political phenomenon. The changes we seek to understand relate to both the nature of the formal system of school management, as well as the key actors involved in governing, including school boards, unions, and administrators. Moreover, given the role of interest groups and the ideological battles pitched for and against governance change and choice policy nationally, it is clear that a lens accounting for the role of politics in policymaking is essential. Second, as the move toward PMMs occurred over long periods of time, a theoretical approach accounting for a long-term view was appropriate. Finally, PET reflects that change can be driven by internal and external forces, consistent with our preliminary understanding of the history and contexts of the three cities. However, the strength of these “triggers” is both influenced and mediated by constraints of disproportionate information processing and institutional friction that continually resist change in the system.

Framework of punctuated equilibrium of school system.
While we foreground a punctuated view of evolution, we leave open the possibility that in some cases, changes may represent more incremental rather than deep shifts in governance. Furthermore, applying the PET lens does not preclude a recognition that incremental changes occur in districts during periods of equilibrium. Still further, in tacking between the incremental and PET lens to examine the evolution of school systems, we are in no way suggesting that school systems will inherently evolve in similar ways. As an approach to school system reform, PMM is more nascent than institutionalized. The types of institutional mechanisms that would drive “sameness” in system evolution have yet to develop, such as culturally agreed-upon understandings of PMM that would drive normative isomorphism, laws, and policies that would drive coercive isomorphism, and successful and highly visible instances of success that would drive mimetic isomorphism (DiMaggio & Powell, 1983). As such, there is much to predict variety in the operationalization of the PMM model.
Background on the Three Cities
We selected the three cities for our study because they represented variations in the conceptualization of the PMM idea, local capacity and context, and school management structures. All three cities at one point also worked with leading advocates for the portfolio model, the Center on Reinventing Public Education or its founder Paul Hill, and New Orleans and Los Angeles received federal Investing in Innovation grants that at one point also explicitly supported portfolio reform. 8 At the time of our study (2016–2017), all three had moved away from the traditional system model, but in different ways. The differences related in large part to the level of autonomy afforded to schools and the extent of central management (Bulkley et al., in press).
New Orleans represented a system with high levels of autonomy for the nearly all charter school systems, greatly diminished authority for the elected Orleans Parish School Board (OPSB), and minimal centralized management over schools. In Los Angeles, there was selective autonomy afforded to some schools (e.g., magnet, pilot, charter schools) and distinct managers and oversight processes for the particular school models. In many ways, there were two parallel systems of independent charter schools and district-run schools operating within Los Angeles, with minimal and sometimes contentious relationships between the two. Finally, Denver represented a system with selective autonomy for particular school types and relatively coherent management over the entire portfolio driven by an elected school board. Leaders in Denver sought to be “agnostic” about school models in overseeing a portfolio, retaining a strong planning focus, and collaborating with charter schools around issues of autonomy and oversight.
As Table 1 illustrates, these cities and school systems differed in their size and demographics. Los Angeles was significantly larger than the other two cities in geographic size and population, as well as the number of students and schools. While all three systems served diverse and high-needs populations, the racial/ethnic backgrounds differed: In New Orleans and Los Angeles, the vast majority of students were African American and Latinx, respectively. Denver’s student population was more heterogeneous. The varying contexts and models operating in Denver, Los Angeles, and New Orleans provided rich opportunities for exploring the dynamics of governance change.
Characteristics of the Cases
Note. Data sources: New Orleans (https://tulane.app.box.com/s/ddngdxbtar9kkn21szyzi6gsplslwqn3), and publicly available data from the Louisiana Department of Education NOLA public schools systems for the 2016–17 school year. Denver (https://www.dpsk12.org/about-dps/facts-figures, retrieved from October 15, 2018, http://thecommons.dpsk12.org/Page/202, retrieved on January 26, 2019, and other sources of publicly available data from Denver Public Schools (DPS) and the Colorado Department of Education); Los Angeles: (https://achieve.lausd.net/cms/lib/CA01000043/Centricity/Domain/32/Fingertip%20Facts2016-17_FINAL.pdf and California Department of Education DataQuest, dq.cde.ca.gov, retrieved on September 20, 2018, and publicly available data from the California Department of Education and the Common Core of Data). Data from the 2016–2017 school year. LAUSD boundaries include most of the city of Los Angeles, along with all or portions of 26 cities and unincorporated areas of Los Angeles County; approximately 4.8 million people live within the district’s boundaries. ELL = English language learner; TPS = traditional public school; LAUSD = Los Angeles unified school district.
Method and Data Sources
To build a better understanding of PMM reforms and a stronger theoretical foundation for studying system change more broadly, we conducted a multiple case study (Yin, 2013) of Los Angeles, New Orleans, and Denver. As noted earlier, we purposively selected these three cities because they demonstrated variations in conceptualizations of the PMM idea, as well as important differences in local capacity, context, and school management structures. To understand the emergence of PMMs in these three cities, we drew on 76 interviews conducted in 2016–2017 with individuals working with central offices, charter organizations, mayors, foundations, labor unions, and advocacy organizations in each city (see Table 2). The semistructured interviews asked for retrospective accounts of how the district had changed over time and why, as well as descriptions of the current system (including views on core values, organization, and distribution of power) and local context. Interviews ranged from 30 to 107 minutes and all but one were audio-recorded and transcribed.
Interviewees by District and Role
Note. CMO = charter management organization.
To triangulate and contextualize interview data, we consulted reports on processes of PMM-oriented change in major local newspapers (The Denver Post, The New Orleans Times-Picayune, and The Los Angeles Times), education media sources (Education Next, Chalkbeat, and LA School Report), and scholarly and policy-oriented research. To select these documents, we conducted general searches on Google, Google Scholar, and JSTOR using city names and PMM-related terms such as “charter schools” and “reform,” as well as the names of specific policies mentioned in interviews (e.g., “Innovation Schools Act”). We also verified interviewee claims by reviewing websites of districts and influential foundations and advocacy groups named in interviews and media reports.
Data Analysis
Interview transcripts were uploaded to NVivo and were coded using a provisional list of codes (Miles et al., 2014) derived from extant literature on PMMs, including codes for PMM mechanisms; local history, politics, and context; and the influence of state and federal policy. Team members then reviewed the coded data to write detailed case profiles (Maxwell, 2013; Saldaña, 2013), ranging from 120 to 190 single-spaced pages, presenting key themes and data regarding the local context and PMM mechanisms of each case district.
We next analyzed these case profiles through the lens of PET. Using the system of schools as our unit of analysis, we focused on how the system and its governance changed over time. First, we developed a timeline of key events in the governance of each district, using document sources to confirm events described in interviews. We authored memos listing these events in chronological order, and, drawing on the definitions of punctuation triggers in the PET literature (e.g., leadership change, legal change), we used these timelines to identify possible triggers for PMM-oriented change.
To determine if the events listed on these timelines were in fact triggers of a punctuation, we next reviewed our case profiles and document sources for evidence of deep structure (core values, strategy, power and control system, and organizational structure) and elite actors (including their arguments). When we found evidence of lasting changes in deep structure (changes that lasted for at least 5 years), we traced these punctuation periods to the triggers that may have prompted them. We also used descriptive statistics on the number of different school models in each district over time to complement our findings regarding the timing of punctuation and stasis periods. Like other scholars using PET (Gold, 1999; Murphy, 2006), we observed that punctuations often included multiple internal and external triggers, and that punctuation periods sometimes lasted multiple years.
To develop our cross-case findings, we wrote detailed memos describing the deep structure, actors, and triggers in each district, and we developed a visual matrix (Miles et al., 2014) summarizing these elements among all three districts. This matrix illuminated patterns across the three cases, which we developed into the findings presented below. For validation of our findings, we triangulated themes and patterns across multiple data sources, including interviews, documents, and descriptive statistics on schools in each district over time. We also engaged in regular peer debriefing sessions (Creswell, 2007; Lincoln & Guba, 1985), presenting memos to other research team members, inviting them to play “devil’s advocate” and offer challenging questions, and using their feedback to refine emerging findings. Finally, throughout data analysis we actively searched for disconfirming evidence that might challenge our claims, revising findings accordingly.
We acknowledge two key limitations of our research. First, as our interview data were collected from 2016 to 2017, we are relying on retrospective accounts of change processes in each district. To mitigate retrospective bias, we triangulated assertions with document evidence and across multiple interviewees. Second, qualitative case study research is not statistically generalizable and does not address broad causal questions (Yin, 2013). Thus, we do not claim that the types of events we observed in these cases would consistently cause governance change in other district contexts. We note that statistical generalizability and causal inference are not the purposes of case studies; instead, this method aims to shed light on theoretical relationships among concepts.
Findings
In all three cities, we identified a similar pattern of stasis then change. We start with a brief description of the earlier system operating in all three cases, followed by an analysis of the triggers and new systems that emerged. We find that while a similar set of elite actors and deep structures characterized the system of schools in each city several decades ago, a common set of triggers initiated change in all three cities. Nevertheless, the resulting systems that emerged were distinct. We then analyze why the three systems evolved in such different ways, illustrating both the local and state conditions shaping this process, and conclude with cross-cutting tensions regarding race and power that emerged in all three cases.
Prior Period of Stasis: The One Best System
Prior to the turn of the century, the structure of public school systems in all three cities looked fairly similar to that of the “one best system” of a traditional, centralized government agency directly managing neighborhood schools. Our data suggested that this earlier equilibrium period was characterized by a context with common elements 9 :
Elite actors: Elected school board members whose power often derived from the backing of a local teachers’ union. Reformers were primarily external to the system. For example, the Los Angeles teachers’ union United Teachers Los Angeles wielded strong influence in school board elections for a number of decades, leading one successful board candidate in 1989 to comment: “To run for the school board and not have the support of the teachers, you don’t have a chance in hell of winning” (Kerchner et al., 2008, p. 91).
Strategy: Centralized management of most schools, with limited parental choice in school selection. For instance, prior to Hurricane Katrina, New Orleans students were assigned to schools based on their geographic attendance zone, with very limited other options for families (Cowen Institute, 2011).
Organizational structure: A majority of schools overseen by a central office characterized by a formal hierarchy of administrators with increasing levels of authority and highly bureaucratized procedures regulated by both district and collective bargaining policies. In New Orleans during this earlier time period, discipline, employee suspension, the school calendar, and other work rules were established by the contract between the OPSB and the United Teachers of New Orleans (Cowen Institute, 2009).
Control systems: Power structures allocating school district and school board authority over most aspects of the educational program and staffing procedures in schools. Systems included a small number of school options and schools with greater levels of autonomy, such as magnet schools in all three cities and some charter schools. The Denver Public Schools (DPS) superintendent observed that in the late 1990s and early 2000s, Denver charter schools served only a “tiny fraction” of students, and as such, were not “central or core” to the work of the district.
Core values: Systems embracing values of professionalism (e.g., teachers protected by collective bargaining) and overall standardization across schools (e.g., common curricula and assessments). For example, the Los Angeles unified school district (LAUSD) implemented “managed instruction” in the early 2000s and required all elementary schools to adopt the same English language arts and math programs, and monitor closely the programs’ implementation and outcomes (Kerchner et al., 2008).
Of course, equilibrium did not mean lack of change altogether. Illustrating the churn characteristic of urban districts, all three systems experienced a host of incremental changes during this period of time, including various reform efforts and leadership turnover, and the exact nature of these incremental shifts varied between cities (Hess, 2011; Payne, 2008). Yet throughout this period, the overall deep structures remained largely consistent and common across sites. While all three cities had a group of reformers seeking change, they generally remained external to the system without formal authority or success at dislodging the district’s “ruling elites.” Although leaders may have devolved some responsibilities to schools (e.g., site-based management reforms), school board and central office leadership maintained ultimate authority and the ability to recentralize. Toward the end of this period, higher level policy changes—to varying degrees—set the stage for deeper, less easily retractable shifts in control systems and organizational structures.
For example, as a result of a desegregation court order and plan, LAUSD introduced magnet schools in 1978 as a strategy to retain White families and promote integration (Fuller, 2018). LAUSD later responded to additional external pressures for reform by experimenting with some new school options but generally maintained control of the majority of schools. From 1993 to 2000, the district created several semiautonomous school models—including Extended Site-Based Management, ESBMM schools. Led by civic leaders, the Los Angeles Educational Alliance for Restructuring Now (LEARN, started in 1993) and the Los Angeles Annenberg Metropolitan Project (LAAMP, in 1995), called for greater site-based autonomy and reform. While these overarching reform efforts did not last, many of the semiautonomous school models persisted over time.
Incremental changes in Denver during this period included the 1995 end of a court-mandated bussing program intended to promote racial integration and a return to geographic attendance zones (Brooke, 1995). As Denver had experienced rapid White flight and suburbanization in the 1970s and 1980s (which some interviewees attributed to White parents’ refusal to participate in desegregation efforts), the repeal of bussing did little to shift the racial dynamics of the predominantly Black and Latinx district. Moreover, the district maintained control over school assignments both before and after the bussing repeal, without establishing mechanisms for parent choice in enrollment. DPS also began to introduce some incremental educational reforms during this time, such as the 1999 pilot of ProComp, a performance-based salary system for teachers (Goldhaber & Walch, 2011).
In New Orleans, incremental changes in policy were enacted and were largely influenced by a long history of racial politics and corruption in New Orleans public schools. A faculty desegregation policy in the early 1970s is cited by some as driving increased White flight during this decade and a significant decline in the percentage of White students attending public schools (e.g., from 42% in 1960–1961 to 15.52% in 1980–1981; DeVore & Logsdon, 1991). Other incremental changes included the opening of new schools with racially diverse students and staff.
Importantly, like systems throughout the country, all three cities experienced increased performance-based and market accountability pressures starting in the 1980s (Harris & Herrington, 2006). As noted earlier, federal and state policies promoting test-based accountability and school improvement provided important precursors to changes on the horizon. All three states also passed charter school laws (1992 in California, 1993 in Colorado, and 1995 in Louisiana). While these laws provided an important context for future change, they were not immediately seized upon and did not result in radical changes in the case cities: Los Angeles saw a handful of “conversion” charter schools primarily in White neighborhoods; only a handful of charter schools opened in Denver as district leaders actively opposed the new law (Griffin, 2013); and just a few charter schools emerged in New Orleans. Thus, in these earlier reforms, we see incremental change, but not the kind of fundamental change in deep structures associated with a punctuation.
Triggers Ushering in Change in All Three Cities
Toward the end of the 1990s and early 2000s, several interrelated triggers ushered in radical changes or punctuations in all three cities. As Table 3 summarizes, in all three cities, combinations of internal and external crises, venue changes, leadership change, and new actors helped overcome institutional friction and disproportionate information processing resisting change, leading to significant shifts in the deep structures of school systems.
Triggers Ushering in System Change
Note. NOLA = New Orleans; LEARN = Los Angeles Educational Alliance for Restructuring Now; LAAMP = Los Angeles Annenberg Metropolitan Project; DFER = Democrats for Education Reform.
Crises
All three districts faced crises of persistent low performance in federal/state policy environments that were ramping up testing-and-accountability regimes. Consistent with Flink’s (2017) research on school district budgeting, this low performance may have triggered policy feedback indicating that more than the usual incremental changes were needed. For example, Los Angeles faced lingering low performance of district schools and the failure of highly publicized internal reforms to improve students’ achievement. In 2001–2002, 70% of first-time 9th graders scored below or far below “basic” on state standardized tests in math or ELA, and only 48% graduated 4 years later (Saunders et al., 2008). Kerchner et al. (2008) observed, “As LEARN and LAAMP came to an end [in 2000], LAUSD was declared to be in crisis and the reform programs were declared dead. Civic attention switched to an attempt to take over the school board” (p. 9).
In Denver, a compounding crisis resulted from Colorado’s interdistrict choice policy. In 2005, as a result of this state policy, Denver’s schools were significantly underenrolled as students living within the city enrolled in neighboring districts, creating serious financial concerns and leaving the district with numerous underutilized facilities (e.g., according to Osborne, 2016, 31,000 of 98,000 seats were empty in 2005). As a result of this well-publicized crisis—described by one advocacy leader as “the district . . . bleeding kids to surrounding school districts”—Superintendent Michael Bennet began actively recruiting students. The abundance of empty facilities made it easier to open new schools from alternate providers. While a more incrementalist view might characterize enrollment and performance problems in Denver and Los Angeles as conditions endemic to districts at any time, the PET view suggests that the media attention elevating these conditions as political crises may have helped instigate deeper structural changes, creating information signals that leaders could no longer ignore.
In New Orleans, a compounding crisis of the highest magnitude was Hurricane Katrina. On August 29, 2005, Hurricane Katrina hit New Orleans, destroying 80% of its schools and displacing the majority of employees and families (Perry et al., 2015). This natural disaster was perhaps the most visible and significant trigger across the three cities, expediting reform of New Orleans public schools. Politically, Katrina created a substantial vacuum weakening local democratic control: The storm left few individuals with the authority or capital to mobilize against the changes coming from the top. Logistically, under new state law (Act 35) enacted soon after the hurricane, the Recovery School District (RSD) assumed control of more than 100 schools in Orleans parish, leaving OPSB with oversight of merely 17 schools (Cowen Institute, 2011). Yet even before this external crises, OPSB schools faced considerable internal crises that contributed to the dramatic transformation. The system was plagued by not only corruption and mismanagement (including well-publicized FBI indictments of district leaders for criminal offenses in 2004) but also poor performance: In 2004, OPSB schools ranked 67 out of 68 state districts in reading and mathematics test scores (Perry et al., 2015).
Venue Changes 10
In all three cities, state legislative changes played critical roles in dislodging the power of former “elites” running the system and overcoming institutional friction. 11 Releasing pressure for change accumulated over the years, these triggers account in part for the deeper structural changes, as they make it more difficult for districts to revert to prior systems as higher level, legal constraints have now been placed on them. In Denver and New Orleans, state laws reconfigured the role of the state and district central office in operating schools. In New Orleans, Act 9 (2003) created the RSD, enabling the state to take control of schools with four consecutive years of “academically unacceptable” performance. Changes in 2005 (Act 35), after Hurricane Katrina, altered the definition of failing schools (and districts) in a way that shifted governance of almost all the district’s schools to the state. Many noted this legislation “broke” the United Teachers of New Orleans, as the shift to the state meant that the teachers’ union contract no longer applied and the unions would have an uphill climb trying to reunionize the emergent takeover charter schools. While only a few schools had been placed under RSD’s control prior to the storm, the stage had been set allowing for drastic transformation post-Katrina.
In Denver, the state Innovation Schools Act (2008) gave districts authority to grant schools additional autonomy over personnel, calendar, and budget decisions. Along with a new state accountability policy (2009), which gave the state board of education power to reconstitute and close low-performing schools, and changes in teacher evaluation policy (2010), the Innovation Act limited the power of the teachers’ union and gave additional authority to reformers to innovate: “The Innovation law itself passing was clearly a catalyst,” said one state leader, “. . . I think that was a huge game changer for districts like Denver Public Schools. We’ve seen that—they’ve increasingly used it.” According to several interviewees, DPS leaders had lobbied for the passage of these policies, recognizing that they would provide useful “cover” and “leverage” for difficult reforms to the system.
Changes to the state charter school law provided a critical trigger in Los Angeles, paving the way for a rapid expansion of a parallel charter sector. In 1998 and 1999, state legislators increased the cap on the number of charter schools allowed statewide and strengthened their independence and accountability—including expanded authorizing and appeals power. Instead of just district school boards, charter petitioners could now go to the state or county for approval, greatly increasing growth opportunities for charters: “We have a charter law in California that allows relatively “easy” growth of charters,” explained one foundation leader. Others have noted that this legislation “stoked” a “fresh generation of civic elites” who chose to pursue new charter schools instead of seeking change within LAUSD (Fuller, 2018). “By incenting activists and inventive educators to create charter schools, winning public funding with little central regulation,” observed Fuller (2018), “many new players hopped onto the civic stage.” Also, at this time, a voter-approved initiative, Proposition 39, created new opportunities for charters to “co-locate” on traditional public school campuses where there was unused space, providing another avenue for charter expansion.
New Leadership and Actors
A final, albeit less significant, trigger evident across the cities was shifting actors. The emergence of new leadership “policy entrepreneurs” (Kingdon, 1995) was perhaps the most important trigger initiating change in Denver. In 2005, Michael Bennet became superintendent, followed by his deputy, Tom Boasberg in 2009 (who remained in office at the time of data collection). These leaders brought consistent commitment to portfolio reform, marshalling support from external actors and advocating for state policy venue changes to apply pressure and enable systemic change. According to Osborne (2016), DPS was so dysfunctional, Bennet concluded, that he could not fix it without significant outside pressure. So he asked several foundation leaders to create an organization of civic leaders, chaired by two former mayors, to push for change and support the board when it promoted reform. They called the initiative A+ Denver, and it has championed the portfolio strategy, along with the Piton, Donnell-Kay, and Gates Family foundations. (p. 4)
In the 2009 school board election, with the active engagement of the nonprofit Democrats for Education Reform Colorado, supporters of portfolio reforms gained a 4–3 majority and shifted power away from union-backed supporters of the traditional district model (Osborne, 2016). Subsequent elections cemented the proreform majority (7–0 majority in 2015; 5–2 majority in 2017; Asmar, 2017).
The emergence of reform-oriented policy entrepreneurs in Los Angeles also triggered change. Reportedly hand selected by then mayor Richard Riordan, Caprice Young was elected to the school board in 1999 and “spearheaded rapid approval of new charter schools” (Fuller, 2018, chap. 3, p. 1). In 2005, Mayor Antonio Villaraigosa was elected and, while his attempts to take over the district were ultimately thwarted in court, he challenged district elites such as the teachers’ union to advance reform (Marsh, 2016). “He would unite Latino neighborhood activists and big-money Democrats to accelerate the spread of charter schools and create dozens of largely autonomous pilot schools,” observed Fuller (2018). These “pilots” provided another within-district school option to the growing portfolio of schools. New leaders also began to emerge in the charter sector itself. In 2004, many of the former leaders of LEARN and LAAMP formed a charter management organization (CMO) called the “Alliance,” with the goal of opening 100 new schools in the city and pressuring the district for change (Kerchner et al., 2008). Throughout the city, a “new generation of LA activists—parents, ethnic leaders, young teachers, and self-confident foundation staffers” emerged (Fuller, 2018, p. 20). As one such activist and current board member explained, L.A. Unified has back-doored itself into a portfolio model. It has not done it through policy. . . . It did it through the fact that the outside was pushing in. Charter operators like myself said, “We want difference for our kids in our neighborhood, so we’re going to do something different.”
In New Orleans, key leadership came from both the leaders of the RSD (Paul Vallas and John White) as well as business executive, Leslie Jacobs, who was widely cited as the visionary and architect behind the transformation of the school system. One consultant and community advocate called her “the harbormaster,” noting that this is “a private, typically rich citizen, who can steward funds through philanthropy, to influence policy.” Jacobs also recruited a “reform family” of charter, nonprofit, and RSD officials who worked mostly “behind closed doors” to advance poststorm reform through new legislation and fundraising (Harris, 2020). As Harris (2020) recounted, Within the span of just a few months, the state took over almost all of the city’s schools, the teachers were fired, the teacher union’s contract was eliminated, and schools were opened up to parental choice. Within the first five to seven years . . . state and local agencies also turned over operation of the vast majority of schools to nonprofit charter school operators, working under performance-based contracts, and turned over key responsibilities to a new network of nonprofit organizations. (p. 49)
In all three cities, a common set of national reform players and funders also facilitated reform. Most notably, foundations such as the Bill and Melinda Gates Foundation (active in all three cities) and the Eli and Edyth Broad Foundation (in Denver and Los Angeles) provided capital support for charter schools and nonprofits. From 2006–2007 to the 2012–2013 school year, charter schools in New Orleans received almost $77 million in philanthropic contributions and donations (Buerger & Harris, 2017). In Denver, as mentioned above, Superintendent Bennet and former mayors organized foundations and civic leaders to form the nonprofit organization A+ Denver (A+ Colorado, 2015b), which has advocated for portfolio reform in Denver and received funding from the Gates and Walton foundations (A+ Colorado, 2015a; Osborne, 2016). As noted, all three cities had worked with leading portfolio advocates (CRPE and Paul Hill) and New Orleans and Los Angeles received federal funds that supported portfolio reform.
Process of Change and New Systems That Emerged
As discussed above, that these districts were all experiencing PET-like evolution is not to say that they were evolving in identical ways. Again, the mechanisms of institutional isomorphism were lacking, such that variety (rather than sameness) was a possible outcome. In fact, that is exactly what we found.
Despite similarities in the triggers described above, the ultimate process of change and the systems that emerged in the three cities were quite different. In many ways, the New Orleans story best illustrates a dramatic punctuation in the governance structure, while the other two cities share elements of punctuated and incremental evolution. The most profound and rapid transformation occurred in New Orleans, where the vast majority of schools closed and were reopened as charter schools under the oversight of the state RSD in the year following Hurricane Katrina—leaving only a handful of schools under the purview of an elected local board. We characterize this new policy subsystem as a managed market, 12 with families free to select schools based not on attendance zones but instead on preferences submitted to a centralized enrollment system. Though not at the lightning-fast pace of New Orleans, Denver still moved quickly toward PMM, with an integrated system overseeing traditional and nontraditional school options (including charter and innovation schools). The new system was one of a centralized portfolio, where the central office and school board balanced school-level autonomy with centralized control over key decisions regarding enrollment and Special Education. Los Angeles had by far the slowest process of change, resulting in competing systems: a formal district overseeing a range of within-district school options and a parallel system of charter schools. Table 4 summarizes the three systems and the different forms taken.
Summary of Key Elements of Postpunctuation New School Systems
Note. NOLA = New Orleans; RSD = Recovery School District; OPSB = Orleans Parish School Board; LAUSD = Los Angeles Unified School District.
The differences in these three processes of change are also apparent in the changing nature of the school types operating in all three cities over time, presented in Figures 2 to 4. Next, we provide a more detailed description of the three systems and the school trends.

School models in New Orleans over time.

School models in Denver over time.

School models in Los Angeles over time.
New Orleans—Rapid Transformation to a Managed Market
Following the hurricane, the RSD, governed by the state’s elected board of education (Board of Elementary and Secondary Education), took control of more than 100 of the city’s (lowest performing) public schools and chartered almost all of them, while a handful (highest performing) remained under the governance of OPSB (Cowen Institute, 2010). At this time, OPSB fired most of its 8,500 employees (Perry et al., 2015) and, in mid-2006, let the collective bargaining agreement expire. The U.S. Department of Education also provided close to $21 million to help reopen these schools (Burns & Thomas, 2015). Families now had the choice to attend RSD and OPSB charters, and if eligible, a few direct-run OPSB schools.
Of course, not everyone agreed with this rapid transformation. For example, Buras (2014), in studying the changes, argued that “Flooding New Orleans with charter schools has been disastrous” (p. 23). As we return to later, many—including some reform advocates—viewed the punctuation as a displacement of local communities, including Black community leaders.
By the 2009–2010 school year, the New Orleans system had been transformed and a new deep structure emerged. The new elites in charge consisted of two portfolio managers: the state-run RSD overseeing the vast majority of schools and the locally elected OPSB overseeing a small set of charter and direct-run schools (with less autonomy). During the transformation, strategically minded “reformers” had advanced a narrative of saving a failing school system from terrible teachers, corrupt district leaders, and a bureaucratic system that sought to maintain the status quo. “Our schools are more gritty, more entrepreneurial,” explained an RSD leader, “. . . we’re trying new things. We’re trying to turn around a ship that was once sinking . . . or if not sinking, headed in the wrong direction.” Charter advocates argued that this entrepreneurial system addressed problems of the pre-Katrina school system under OPSB, characterized by some as an “educational cartel” or “employment regime” in which “entrenched local actors tried to prevent private actors, the state and federal governments, and new members of the school board from altering education politics and policies” (Burns & Thomas, 2015, p. 77).
Under the new control systems, RSD and OPSB provided schools with significant autonomies in exchange for oversight based on a strict performance-based accountability system. To complement the lean RSD, the organizational structure expanded to include a set of nonprofit organizations that came to or emerged within New Orleans to run charter schools and provide the infrastructure for this transformation, such as transportation, food, afterschool activities, school improvement support, talent recruitment, and training to address “gaps in the system that were not being addressed by a decentralized system,” as one foundation leader explained. Major organizations included New Schools for New Orleans, Teach for America, the New Teacher Project, New Leaders for New Schools, and TeachNOLA (Buras, 2014; Burns & Thomas, 2015; Harris, 2020).
The power of the teachers’ union was essentially decimated, and school choice, autonomy and decentralization emerged as the new core values in the New Orleans system. “One size doesn’t fit all,” explained an OPSB board member, “to break it up and to give schools autonomy gives them the opportunity to succeed in a very small basis. If this school fails, that’s only that school, it’s not the whole system.” A former RSD staffer touted the value of “empowering school leaders and teachers to drive more local decisions in a non-bureaucratic way” and allowing the system “to be more responsive to communities.” But in the early post-Katrina years, it became clear that the strategy of decentralization required some limitations on autonomy to advance equity and protect student rights. New policies were adopted governing enrollment (the majority of schools participate in a centralized application system enacted in 2012), funding (a common formula is used across RSD and OPSB schools), expulsions (all schools adhere to the same code of conduct for expulsions), and Special Education services (Babineau et al., 2017; Rossmeier, 2016). As RSD began to regulate its portfolio more, the system developed into more of a “managed,” not free, market.
The data presented in Figure 2 reflects this evolution. In New Orleans, in 2004, there was one school (out of approximately 127) under the authority of the RSD and only five charter schools; as of 2011, the RSD had 69 schools, while the OPSB, the original district, had only 16. By 2012, 59 out of the 81 schools were charters. By 2016, 93% of public school students attended charter schools, representing the largest share of any district in the country (Babineau et al., 2017). 13
Denver: Quick and Steady Change to a Centralized Portfolio
From 2005 to 2012, Denver witnessed a dramatic shift to an integrated system overseeing a variety of school options: direct-run schools (which have considerable freedom over educational programming, assessment, and professional development), semiautonomous innovation schools (which can opt out of district or collectively bargained policies), and charter schools (including standalone and networked schools). For example, in a highly charged move in 2010, the district reconstituted a set of schools in the far northeast of the city and replaced them with a set of innovation and charter schools. The district later formalized a school-opening process through the “Call for Quality Schools,” an annual request for new school proposals based on needs identified in a strategic regional analysis. The call was open to both charter and noncharter operators.
The new elite actors consisted of reform-oriented school board members (reformers retained the majority on the board for several consecutive elections), superintendent, central office staff, and advocates (including those involved in A+ Denver). Charter operators, particularly, the two largest networks, DSST Public Schools and STRIVE Preparatory Schools, also gained influence while the teachers’ union saw a greatly diminished role. As one foundation leader explained, I think the Innovation Act in 2008 totally unwound the union, and you had school after school . . . we have 50 innovation schools now or close to—I mean when you had that many schools basically opting out of the contract and teachers had to vote basically—and they did. I think that took a huge toll on membership.
The core values and strategies of the new system focused on multiple school providers with a commitment to neutrality and equality in school oversight. Rather than express a preference for particular governance models, accountability policies were to be applied equally to all school types with an understanding that in exchange for autonomy and the ability to innovate, schools had to meet performance expectations. Superintendent Bennet and the board made clear that The district should “no longer function as a one-size-fits-all, centralized, industrial age enterprise making choices that schools, principals, teachers, and . . . most important, parents are in a much better position to make for themselves.” Instead, it should “function more like a partner, building capacity and leadership at the school level and serving as an incubator for innovation.” (Osborne, 2016, p. 4)
Leaders also embraced a new control system that many described as “holding tight and letting loose.” The district balanced school-level autonomy with centralization around several core areas—such as a common enrollment system to prevent “cream skimming” (including rules about setting aside seats for late arrivals) and an accountability system holding all schools to the same performance criteria (test scores, academic growth, engagement, enrollment, and parent satisfaction). All charter and noncharter schools were provided support around Special Education and had access to common professional development. And while charter schools were offered district-run facilities, their acceptance required agreement to take all children, including at times offering specific programs needed by the district overall for students with disabilities, and to operate under several centralized policies. Finally, the district values and organizational structure advanced cross-sector collaboration and a commitment to ensuring a voice for charters in district decisions. This is best exemplified by a District-Charter Collaborative Council that one advocacy leader described as a committee that included both district leaders and charter school leaders that are elected among their peers to be able to serve on a council to say, “How do we continue to work together as one district even when we’re a group of autonomous leaders?”
The new subsystem in Denver was one of a centralized portfolio and, according to many interviewees, provided an alternative to the previous “industrial age enterprise” of district-run schools. “It came with a real belief that monopoly is not the best way to do this, to deliver education,” said one district leader, that having multiple providers offering schools to our kids is better . . . That to have other providers who will come in and innovate, who will bring talent, who will bring different perspectives, new ways of doing things, is very important.
While many changes at this time might be best described as incremental (e.g., allowing traditional school models more autonomy over certain decisions such as curriculum and budgeting), several deeper structural changes (e.g., common choice-based enrollment systems, state-authorized decentralization in innovation and charter schools) reflect more of a punctuated shift.
Once again, changes in school types over time illustrate the evolution in Denver (Figure 3). In the early 2000s, following major state reform legislation and the emergence of the new Superintendent Boasberg and the reform school board, DPS experienced a dramatic increase in the number of innovation and charter schools, and a similar decline in the number of traditional public schools. In 2004, there were just 10 charter and no innovations schools (out of 152 total); by 2015, there were 48 charter and 44 innovation schools, representing 45% of the 205 total schools in Denver. During this period, traditional public schools decreased from 136 to 100.
Los Angeles—Gradual Emergence of Competing Systems
The Los Angeles evolution contrasted sharply with the other two cities and was best characterized by the emergence of a parallel charter system alongside a traditional district experimenting with different school options. While charter school growth started in the city as conversions of existing schools (often in wealthier communities), civic leaders and new activists soon organized around the opening of new charter schools, particularly, in low-income communities (Fuller, 2018). As noted earlier, these charter school leaders (new elite actors in the charter sector) believed that their only hope for change rested in the idea of working outside of the system. Reflecting on the formation of the CMO called Alliance, one leader explained, Some people said, well, [LAUSD is] unchangeable. It’s hopeless. It’s just not going to change. Others said it is changeable, but you can’t incent people. You have to absolutely threaten their existence. Their existence there is [average daily attendance]. Right? They’re always going to say that it’s not possible. That it’s too big, that it’s too difficult, that it’s poverty, that it’s the parents, that it’s whatever. Unless you prove something different. That’s how the Alliance started. . . . If we proved that this could be done, that there would be sufficient public pressure on the district to change or force the district to do something different . . . because that was the first organization that first articulated using chartering as a lever for reform . . . we’re going to prove that we can in order to push on the system. . . . At that point, nobody had a vision of bringing down the district. That was not the outcome. Nobody could possibly imagine that we would get to 267 [charter] schools.
To compete with the growing charter sector and occasional threats of mayoral takeover, the district’s new strategy was to introduce some innovative and more autonomous school models—including pilot schools (introduced in 2006 and expanded over time), partnership schools (started in 2008 with Mayor Villaraigosa’s Partnership for LA Schools), and magnet schools (initially started in the 1970s and 1980s, but expanded in times of intense competition and threat). The expansion of these district-run school models represent incremental changes within the district, as LAUSD’s organizational structure remained largely vertical and bureaucratic with a centralized approach to school management in the 2000s and 2010s. Within the traditional district-run system of schools, union leaders remained elite in status, with considerable leverage tied to collective bargaining.
However, in 2009, LAUSD district leaders spearheaded reforms that appeared to signal a renewed strategy to be more competitive with charter schools by bringing a greater variety of school choices within the LAUSD portfolio. Under a district turnaround reform, the Public School Choice Initiative (PSCI), leaders allowed internal and external teams to apply to operate the lowest performing schools and a set of newly constructed schools under a variety of governance models (see, Marsh et al., 2013; Strunk et al., 2016, for details on this reform). In the first 2 years of this initiative, charter school operators/nonprofits were eligible to apply (and were not obligated to adhere to the district’s collective bargaining agreement) and a diverse set of schools emerged: Of the 70 schools involved, 14 were charter, 20 were pilots, 14 were other semiautonomous models, and 22 were traditional. During this period, a reform-oriented board and Superintendent Deasy explicitly used the language of “portfolio management,” secured federal Investing in Innovation funds to support the expanded portfolio, and reorganized schools into regional networks to advance this work. PSCI and other semiautonomous schools belonged to a smaller, non-geographic-based region designed to provide targeted support and facilitate learning across schools. Yet after 2 years and mounting political pushback, a memorandum of understanding (MOU) with the union significantly altered PSCI. The MOU required all employees of schools participating in PSCI to work within the collective bargaining agreement—thus, curtailing the growth of externally operated schools. None of the 61 schools participating in PSCI in later years were operated by charters.
Thus, despite Superintendent Deasy’s efforts, the parallel systems of an independent charter sector and a traditional school district remained intact, resisting expansion of a more formal PMM. Soon after the PSCI MOU, Deasy resigned. Under three subsequent superintendents (one interim), the district ultimately reorganized and schools returned to geographic regional networks. District leaders have continued to invest in within-district options for families, in what many characterize as a “defensive”strategy to counter charter expansion. For instance, when threatened by a 2015 leaked plan written by foundation leaders and spearheaded by the Broad Foundation to expand charter schools in Los Angeles, the district visibly promoted and expanded magnet schools. According to a central office administrator, the Broad plan was interpreted as “someone’s organizing against the district” and within-district options were the best strategy to “combat” this threat.
Ultimately, the emergent subsystem in Los Angeles was one of two competing systems. The first was a highly centralized bureaucratic district overseeing a set of traditional public schools with some semiautonomous school options that experienced typical incremental changes from actors “muddling through.” One community leader described the central office as “the Death Star,” while another noted a “dangerous culture” that is “super vertical” with “ten or more layers between a teacher and a superintendent.” Despite a variety of school types, many characterized the district as more of a “scrapbook” or a collection of a lot of things without an overarching set of coherent policies. The second system represented deeper structural change: the rapidly expanding charter sector that included both networks and individual schools authorized primarily by the school board. These schools retained primary control over their internal operations, including hiring, budget, and curriculum. Most observers agreed that there was little to no integration or interaction across these two sectors. Efforts to create a unified enrollment system, for example, gained little traction. One CMO leader explained, “I would not want to turn my enrollment process to them. I wouldn’t trust that they would get any of it right.”“The walls are so high up though,” said one reform leader, that the idea that both sectors could be porous and learn from each other and become networked, it’s not—they certainly don’t trust LA Unified to be that glue at all. They don’t even trust each other, right? It’s that polarized.
Trends in the number and types of schools over time mirror the emergence of competing systems in Los Angeles (Figure 4). Gradual changes occurred around 2001 when the state charter law revisions took effect and early internal reforms came to an end, resulting in a steady increase in charter schools and other school types operating under varying levels of autonomy (Marsh et al., 2013; Strunk et al., 2014). By 2016, there were 232 charter schools representing 23% of the more than 1,000 public schools in Los Angeles, with an additional 175 within-district semiautonomous schools (17%). At this same time, however, the number of traditional public schools remained fairly steady (with a slight decline at the end of this period) due to a massive school construction program that built 130 new facilities from 2000 to 2015. Thus, while the number of schools in the district increased overall, the percentage of students in traditional public schools (not including semiautonomous and magnet) decreased from 70% in 2003–2004 to 57% in 2015–2016.
In summary, the evolution and nature of the school systems differed greatly. New Orleans experienced rapid and deep transformation to a system made up of primarily charter schools, with minimal centralized control over schools. Denver witnessed a quick but steady shift to an integrated system with oversight over traditional and nontraditional school options. In Los Angeles, while traditional elite actors retained centralized control over a range of district-run schools, the punctuation is reflected in the creation of a new, separate system of charter schools alongside more incremental change within the core district structure.
What Explains These Differences?
What explains why the process of change and the systems that emerged in the three cities were so different? Given weak mechanisms driving institutional “sameness” (e.g., agreed-upon understandings, laws, policies, and visible examples of PMMs), contextual conditions in each district played particularly important roles in shaping the nature of change processes and emergent systems. Researchers utilizing PET have noted that internal or external triggers “do not, by themselves cause revolutionary change; they only create the need” (Gersick, 1991, p. 22). They find that local conditions (e.g., age and performance of organization, leadership tenure) matter and that the simultaneity of multiple triggers (e.g., a crisis and the arrival of new leaders) often stimulates punctuations (Gersick, 1991; Tushman & Romanelli, 1985). Newer PET literature in public administration also draws heavily on understanding organizational factors affecting friction, such as internal stress resulting from turnover or poor performance (Flink, 2017). Our best explanation for the variation in the three cases we studied lies in the different state and local contexts in which this evolution occurred—suggesting that it is not the presence of triggers alone, but instead the nature of the triggers and their interaction with local environments that contribute to the specific structural and political changes taking hold within a policy subsystem.
State Context
At the state level, the strength of the state teachers’ association, the nature of labor laws, and the design of charter school laws differed greatly across the three cases. Reports of union strength—based on membership/resources, scope of bargaining, and involvement in politics (e.g., financial contributions)—have consistently ranked California as having one of the strongest teachers’ unions in the country, compared with Louisiana (one of the weakest and a right-to-work state) and Colorado (stronger than in Louisiana but still weak; Winkler et al., 2012). The weak union in Louisiana factored into the post-Katrina New Orleans reforms, removing a common source of institutional friction and enabling reform leaders to terminate the teachers’ contract and shift to school choice without effective, organized opposition.
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In contrast, the strength of the California Teachers Association may have fueled some of the polarization of education politics around charter schools and the competing systems in Los Angeles. Several respondents believed that strong state labor laws drove charter expansion and the desire for less restrictive options for school operations, particularly around staffing. One state leader noted that state code requiring collective bargaining to alter personnel policies made it difficult to initiate change within the traditional system, I think it’s really problematic because it does require some strength at the local level to move beyond the sort of rigidity of the state system when it comes to staffing. . . . The fact that there is the default salary schedule. . . . Any sort of change to the pay scale would have to happen through the bargaining agreement. Barring that, the default is too rigid to really do anything.
Differences in state charter school laws also contributed to the varied processes in the three cities. Notably, under Colorado law, DPS was the only authorizer of charter schools in its jurisdiction, giving it considerable control as a “portfolio manager.” Moreover, in Colorado, charters were not their own Local Education Agencies as they were in the other two states. As a result, DPS had greater legal responsibility for compliance issues regarding charter schools, which may have contributed to the greater centralization of its control systems compared with the other cities. A DPS administrator noted, New Orleans has the challenge that everybody’s their own individual actor. . . . I think we’ve had some advantages that we began, we’re the LEA for both the district run and charter schools. . . . We have a chance to build coherent regional strategies. I don’t need three autism programs in the region; I need one. Then, how do I think about which school is the best one to have that program? I think we have some natural advantages, just in terms of set up.
In contrast, California allowed for multiple authorizers, which may have contributed to the lack of a coherent portfolio approach. If the LAUSD school board rejected a charter petition, the operator could go to the county or state for approval, leaving the board with less control over deciding which schools operate within their geographic boundaries. Similar to California, under Louisiana law, the state Board of Elementary and Secondary Education and local school districts have the authority to authorize charter schools. However, according to one former OPSB staff member, OPSB “didn’t have the ability to authorize [charter] schools, for most of the time [from 2005–2011]. That was taken away from them because of their . . . failure status.”
Thus, while external triggers of new state laws were present in all three cities, the nature of those particular laws and the state-level union context contributed to variations in how these triggers ultimately shaped local governance change.
Local Context
Much like the state context, local environmental characteristics—including relationships between teachers’ unions and school boards, system leadership, enrollment, and system size—factored heavily in the dynamics of governance change. “You can’t really get very far in the discussion without understanding where the political winds are” said a national foundation leader reflecting on our three case study cities, “Union strength, right, Denver is not a strong union town. LA is a very strong union town.” The United Teachers of Los Angeles, for example, played a significant role in defending the traditional public school system and resisting efforts to weaken collective bargaining in the district in the wake of the PSCI (Marsh, 2016). In contrast, many identified a weak union in Denver with reform leaders’ ability to advance their PMM strategy of managing schools based on outcomes and to increase the number of innovation schools. “The union has gotten weaker over time in Denver,” said one local foundation leader, “They’ve both lost membership which means they’ve lost money. They’ve lost political power and influence at the district level. Part of that is by sheer numbers of losing members.”
In New Orleans, interviewees discussed the diminished (nearly nonexistent) role of the union in a heavily charter district; one union-affiliated respondent noted, “It’s a big problem to try to come in and get involved with the schools because every school’s like its own school district. They’re all at-will employees. It’s very hard to get a contract.” This, then, further strengthened the ability of reformers to enact system-level changes in deep structures.
Leadership stability (or lack thereof) also appeared to shape the change processes in the three cities. In contrast to the “revolving door of superintendents” typical in years past, several observers believed that the consistency of two superintendents with very similar orientations toward change in Denver from 2005 to 2018 contributed to sustaining the centralized control systems of its PMM. In contrast, leadership turnover in Los Angeles echoed the patterns of reform: a period of portfolio-like reforms, during a period of weak union power, flourished under Superintendent Deasy, but these were quickly dismantled by his successors. Interviewees repeatedly commented on these rapid shifts: from Deasy who was seen as “toxic” and “a lightning rod” and a board “perceived as being progressive . . . pro-reform” to a set of interim and new superintendents coming in to “calm everything down,” work for “incremental change,” and “fertilize the ground for collaboration at the bargaining table.” Thus, while new reform-oriented leaders emerged in both Los Angeles and Denver, they only became true and lasting triggers of deep structural reform in Denver due in part to the consistently weak union environment and their long tenure.
Enrollment patterns created other important local conditions reinforcing or overcoming institutional friction. Declining enrollment in Los Angeles appeared to contribute to the defensive posturing against the growth of charter schools (a condition that existed in pre-Katrina New Orleans as well) and against efforts to implement a more coherent strategy of managing charters and noncharters under one umbrella. In contrast, increasing enrollment in Denver made the strategy of expanding other school types and the introduction of a coherent PMM structure less threatening. Rapid increases in population and enrollment spurred DPS to continue opening new schools. One central office leader observed, because enrollment was growing so fast, people didn’t feel as threatened by things like charter schools as they have in other cities. It wasn’t about taking their kids necessarily. It was that we have buildings that have been empty, and now we need to put schools in them, because of enrollment growth. I think that’s allowed us to get fairly far without the level of dissent, potentially, that’s been in other cities.
Finally, the difference in system size was also germane to the evolution of the three systems. Many described LAUSD as a “behemoth” or a bureaucracy protecting the status quo and resisting deep structural changes. “It’s the way the enterprise is built,” said one community leader, referring to LAUSD’s large middle-management, “it’s designed to continue to do what it did yesterday really well. . . . It’s not designed to change.” The relatively smaller size of the other two cities and systems may have made it easier to overcome institutional friction and for new actors to introduce deep structural change. In sum, characteristics of the local environment—be it the size of the organization, the enrollment profile, union strength, or leadership stability—shaped the ways in which triggers initiated change in the three cities.
Cross-Cutting Tensions Related to Race and Equity
In all three cities, we heard common critiques that aspects of the change process and new school systems perpetuated long-standing societal inequities, particularly, racism. These critiques were voiced by interviewees of many different roles, including charter advocates, union leaders, and members of community-based organizations. Notably, issues of equity were not emphasized in our research design or theoretical framework, but instead emerged inductively through data analysis.
In New Orleans, Denver, and Los Angeles, racial politics contributed to the early histories sparking reform: particularly, the idea of within-school options attracting White families back to the district. But racial and power dynamics extended far beyond these early histories. In fact, the process of governance change at the start of the 2000s in all three cities experienced considerable pushback, especially from traditionally marginalized communities and communities of color who saw the new deep structures as not reflecting their needs and interests. In two of the three cities, we heard concerns that the elite policy actors in the new system were from privileged social groups (e.g., White men), excluding from decision making the voices of communities of color and local leaders. Additionally, in all three cities, interviewees suggested that either the organizational structures or core values of the new systems were unjust, inadequately serving students of color and low-income students. We discuss these two critiques in greater detail below.
Inequity and Elite Policy Actors
Several interviewees in both New Orleans and Denver indicated that the elite policy actors dominating the emergent political system failed to represent the voices of communities of color and other marginalized groups. In New Orleans, we heard lingering concerns about the power imbalance and racial dynamics of post-Katrina reforms, particularly, those related to the teachers and leaders in the new charter schools. Some explicitly called out the racialized aspects of this evolution and the displacement of Black educators. A White leader of a charter advocacy organization commented, There are people that had dedicated their professional careers to education in New Orleans. They feel they were completely disrespected. It’s hurtful. . . . And while we have celebrated our academic progress here and give much credit to organizations like Teach For America, that just adds fuel to the, “Oh, so it’s taking the young White girl from the farms of Minnesota to come make things better.”
Consistent with our data, scholars have long documented the racialized dynamics of the early New Orleans reforms. For example, Harris (2020) recounted racial politics in school authorization and closure decisions: The reformers, mostly White, got what they wanted. Black educators, already reeling from losing their jobs and homes, were mostly rejected yet again, this time through the authorization process. Most of those approved by local Black educators were also among those that were eventually shut down. (p. 14)
Dixson et al. (2015) noted the broader impact of this shift in the racial makeup of the faculty and leaders in New Orleans: [T]he firing of all 7500 of the employees in the Orleans Parish School District, a majority of whom were Black teachers, administrators, and paraprofessionals, had a devastating effect on the racial balance of not only the education community in New Orleans but also the Black middle class. The displaced teachers and administrators were replaced by young and predominantly White transplants from “education reform” organizations like Teach for America (TFA), New Leaders for New Schools, and the New Teacher Project. These organizations spawned other education “non-profits” that were founded and staffed mostly by young White transplants. Indeed, the “color” of reform in New Orleans is White. (p. 289)
Concerns about exclusion and bias in decision making also surfaced in Denver. A union leader, for example, commented on the politicization of school board races and the fact that these leaders no longer included average community members, due in large part to the high cost of running for office: Who is on the board? . . . one just left, but two of the people that were on our board were former city council members. Another person had been our lieutenant governor. Nobody was just a mom and pop kinda thing.
The interviewee implied board members advanced moneyed interests over local ones.
Others noted that Denver’s elite policy actors—including central office leadership and the heads of large charter networks—were predominantly White men.
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One nonprofit leader described Denver as “a kind of guy’s club” in which the predominantly White and male leaders of large charter networks “box everyone else out.” A district leader acknowledged that this dynamic, “like most things, relate to power and access,” adding, On one hand, it makes all the sense in the world that those organizations that have come to scale in larger percentages of students end up with greater access to the superintendent, to board members. . . . On the other hand, it certainly can reinforce some power dynamics and particularly in our ecosystem, because our CMO leaders are predominantly male and predominantly White—maybe exclusively White, not exclusively male—but that creates a real race and gender conversation.
Once again, interviewees questioned the underlying values of a system run by leaders who they believed did not represent the true interests of the diverse community.
Inequity and Organizational Structures and Values
In all three districts, we heard concerns that the new systems were exacerbating racial and socioeconomic inequities in students’ educational experiences. These respondents suggested that core values of the system were inherently unjust or that the new organizational structures were flawed and did not achieve equity goals.
In New Orleans, interviewees suggested that the displacement of local, Black educators, as described above, reflected the absence of core values related to representing and serving the Black community. Many argued that the predominantly White, nonlocal educators who dominated the new system—and came to the city via new recruitment and training programs run by nonprofit organizations—lacked the cultural competency needed to support Black students. One Black community advocate noted the importance of “young people seeing folks from their communities who understand when they walk in the school door . . . what they’re experiencing at home, what’s happening in the local context, [and] what their history is.” He concluded, “One of the most aggravating elements of a post Katrina environment is this notion that we have no history, and if we do, it’s all bad. Which is terrible.” Others decried the high rate of turnover among out-of-state teachers who go through alternative certification programs such as Teach for America. In the words of one nonprofit leader, There are cultural competency issues. There are retention issues. When you bring in a bunch of people who are not from New Orleans to do this job that’s incredibly hard, they can love New Orleans all they want, but a lot of ‘em are gonna decide to go to law school and leave.
As such, many questioned the underlying core values of the new system and its failure to honor the history and culture of the district’s predominantly Black student population.
Relatedly, in Denver, our data revealed critiques regarding the racial makeup of the district’s majority-White teaching force. “Not unlike a lot of other parts of the country,” explained one White advocacy organization leader, we have a lot of inability to recruit teachers of color. There has been a state or city district partnership to try and increase that, but, at the same time, we started hearing a lot of feedback from the teachers of color we already have saying, “We don’t really feel welcome here . . . you’re not running culturally sensitive education.”
As in New Orleans, this critique suggested that the core values of Denver’s new system failed to ensure inclusion of communities of color.
Interviewees in Denver also expressed concern that the district’s prioritization of large CMOs limited the variety of school options in low-income neighborhoods and communities of color. A White charter organization leader told us, I think we need to get away from using that language of no excuses . . . that has translated into is a similar model of school across many of our impacted communities. I think our communities are pushing back on that. I have an African American friend who said “Why is it that my community needs to have one more no excuses model? . . . I would like a dual language Montessori in my community. I would like an expeditionary learning school in my community. Why is it that these external adults are making the decision about what’s best for my kids?”
These interviewees suggested that Denver’s organizational structures, which give greater power to large networks (who could more easily demonstrate a proven track record) instead of standalone charter schools, perpetuated racial and socioeconomic inequities in access to school choice. 16
In Denver and Los Angeles, our data revealed criticism that PMM-oriented change unfairly burdened low-income communities of color and the educators serving them. In Denver, a Latino civic leader critiqued the process of school closures in low-income Black and Latinx neighborhoods: It’s a really hard thing on a community to close a school. They really are hubs of communities. It destabilizes. For the most part, it’s been in places where they’re poor. It’s lower income areas. It’s been where Chicanos and Blacks live. . . . It’s all these hard transitions, but there really haven’t been that many good schools to send people to [after a closure]. . . . If we’re going to put a community through all that trauma, then it’s got to be for a good reason and there’s got to be some benefit to them.
Similarly, in Los Angeles, concerns about inequity emerged within the counternarratives pushing against the growth of the charter sector. Critics, including union leaders and some community advocates, argued that choice-oriented structures were harmful to low-income students, students of color, and their families. A union leader’s description of the Public School Choice Initiative illustrates this perspective—one that emphasizes the perceived injustice of threatening underresourced schools with potential charter takeover: There are a lot more White teachers that live in the northern part of [Los Angeles] . . . . all the teachers want to teach kind of near their neighborhood, kind of near their community. That’s understandable, but I think we [need] to kind of stop the institutional racism . . . . I think when Public School Choice happened it was not these [more privileged, easier-to-staff] schools that [were affected]. It was all measured by the standardized tests which are written for and by White, middle class people. . . . Then you have a school that’s barely getting enough staff to work in it when times are tough. Then you say, “Okay, you have to write a new plan or else we’re taking your school and giving it away to a charter school.” . . . I feel like Public School Choice, a lot of schools, especially in historically underserved areas were kind of like forced to either make a plan or you’re going to lose your school.
Relatedly, a state leader pointed out the inequities of choice in LA, noting that transportation, information, and language barriers limit traditionally disenfranchised parents’ access to school options: There are still a number of issues out there that make it a lot easier for me, upper middle class, White woman, to get my child into a great program, than unemployed, single mother of four who has no car choice wise.
She added, “There’s still a lot more that could be done on the equity front to give her choices.” Interviewees questioned the core values of a system purported to advance the interests of underserved students, but failing to ensure access and support to realize these aims.
Discussion
In summary, across New Orleans, Denver, and Los Angeles, crises, state policy, leadership changes, and new actors were important triggers of governance change, yet the nature of this process and the resulting systems differed greatly. New Orleans demonstrated rapid and profound transformation to a system with little centralized control over schools. Denver saw a quick but steady shift to a system overseeing traditional and nontraditional school options. In Los Angeles, a parallel charter sector emerged as the district maintained centralized control over a range of district-run schools. While aspects of the emergent models were similar—such as centralized control over enrollment in Denver and New Orleans, and values of school-level autonomy over educational program in all three cases—they nonetheless differed in important ways (see Table 4). Notably, despite efforts to centralize a few aspects of choice, leaders in New Orleans and those in LAUSD who oversaw charter schools had far less control over planning than did Denver leaders who played direct roles in planning where schools located and what types of schools were needed.
Of course, the depth of the transformation varied in these cases. Consistent with an incrementalist view, one might argue that some of the observed changes—particularly in LAUSD—represent what scholars David Tyack and Larry Cuban (1995) called “tinkering” to the “one best system.” Yet if one examines the structural changes bound by new legal arrangements and elite actors, particularly in New Orleans, Denver, and the parallel charter sector in Los Angeles, one might lean more toward a punctuated view of deep change to the underlying school systems.
Distinct local and state contexts accounted for these differences in process and emergent models, and highlight the important ways in which the interaction of triggers and context (including state policy, labor relations, leadership, enrollment, and district size) may shape governance reform. Finally, consistent with prior studies (Buras, 2014; Dixson et al., 2015; Kirylo et al., 2011), the experiences in the three cases indicate that governance change can provoke pervasive tensions related to race and power.
The combined approach of both organizational and policy evolutionary theories illuminates how the process of governance change is an organizational and political phenomenon. These theoretical perspectives provide leverage into understanding both the formal management structures of the system, as well as the political actors involved in decision making. The application of a purely political lens—whether policy-oriented PET or other approaches such as the Advocacy Coalition Framework (Jenkins-Smith et al., 2014) or micropolitics (Blase, 2005), for example—would provide an incomplete picture and fails to recognize that changes occurring within a system of schools involve organizational structures, rules, norms, and values. As we found, key features of all three new systems emerging postpunctuation included organizational strategies seeking to balance decentralization with the need for some centralized regulation, as well as core values ranging from autonomy and innovation, to neutrality and choice. Consistent with past research, it also appears that organizational characteristics might influence the pace and nature of change (Flink, 2017; Parsons & Fidler, 2005). The smaller size of New Orleans and Denver may have made it easier to achieve deep change at scale, while LAUSD’s large size and bureaucratic structure may help explain why change took the form of a new charter sector running parallel to the district.
Conversely, a purely organizational framework would obscure the political dynamics of actors strategizing to bring about change. Consistent with prior research (e.g., Holyoke et al., 2009; Marsh, 2016), we found that powerful actors helped shape the pace of change and the ultimate characteristics of the new systems. Such actors included civic and education leaders, as well as business leaders and foundations—indicating that an increasingly diverse set of local, state, and national actors are shaping local public education (Henig, 2013; Henig et al., 2019; Marsh, 2016; Reckhow, 2013; Scott et al., 2009; Stone et al., 2001). Our cases also illustrate the importance of issues of race and equity in both the political (i.e., the exclusion of marginalized voices among elite policy actors) and organizational (i.e., ways that core values and structures may perpetuate existing inequities) dynamics of governance change. While PET and other evolutionary frameworks do not explicitly attend to race and equity, the emergence of these issues in our study suggests the need for continued attention to and new theories to account for these phenomena.
This research also suggests that external triggers may be critical to deep structural change in school systems, while powerful internal crises or actors alone may not provide sufficient impetus (a finding consistent with PET scholarship, e.g., Howlett & Migone, 2011). It appeared that the addition of external crises and venue changes were crucial factors that assisted political actors in this process. Further, the strength of the teachers’ association at the state and local levels provided important contextual conditions, suggesting that governance changes like those called for by the PMM may be more likely to occur in localities without entrenched labor interests.
The integrated evolutionary framework also helps with our understanding of the magnitude of change occurring in school systems and contributes to ongoing debates in broader literature on organizational and policy changes. Notably, punctuations may not be only found in the context of sudden changes. The concepts of incremental changes or simple refinements of district policy and structure versus deep reformulation of underlying norms and structures helped distinguish the postpunctuation systems across our sample. 17 For example, the fundamental reshaping of the entire system in New Orleans clearly stood out as qualitatively different from incremental changes we saw occurring within the traditional district in LAUSD. Our analysis suggests that when considering change in school systems, a nuanced understanding of evolution is needed. At times, a system might demonstrate more superficial, incremental shifts lasting for long periods, and the lines between what is incremental and what is deep change may not be as clear cut (an argument consistent with Howlett & Migone, 2011, who claim that “Charles Lindblom is alive and well and living in punctuated equilibrium land”). As such, we may want to think about incrementalist and punctuated views not as contrasting but complementary. This conceptualization aligns with organizational and policy scholars who continue to argue for the relevance of both perspectives (see special issues of Policy and Society (2011, Vol. 30, Issue 1; Incrementalism at 50) and Journal of Management and Governance (2016, Vol. 20, Issue 1; Darwinism, organizational evolution and survival) dedicated to this topic).
While we recommend longitudinal analyses for future studies of district change, we nonetheless recognize the challenge of finding a stopping point and bounding periods of stasis and punctuation. For instance, all three cities are continuing to experience changes that raise questions about whether the punctuation periods have ended, and whether the current deep structures and elite actors will persist long term. For example, in Denver, Superintendent Boasberg stepped down and the teachers’ association appeared to be gaining strength, securing a majority of pro-union board members in the 2019 elections; in Los Angeles, a January 2019 teacher strike drove calls for and the subsequent passage of state policy limits on charter school growth; and in New Orleans, the state legislature passed a “reunification” policy requiring all New Orleans RSD schools to return to OPSB oversight by 2018. While many of the elements in the three systems appear to be solidly entrenched (e.g., although not everyone is happy with the new common enrollment systems in New Orleans and Denver, many acknowledge “this is the way it works”), a punctuated equilibrium perspective does not imply permanence. It is quite possible that new changes are on the horizon.
Conclusion and Implications
While we do not seek to advocate for or against PMM reforms, we note that these exploratory findings can inform the work of leaders in these three cities, as well as policymakers, actors in other locales, and scholars interested in PMM-oriented or other governance changes. The tensions around race and power that we observed suggest the need for better communication and also, critically, more inclusion of a diverse set of stakeholders in decision making at both the system and school levels—a task arguably more difficult to achieve in a city lacking a democratically elected school board. Change agents seeking to instigate similar system transformation in other cities might consider the racial dynamics of governance change and anticipate pushback from communities excluded from decision-making processes. Including members from impacted groups in the planning process could mitigate the potential for conflict. Of course, we cannot deny the fact that for some communities, no level of inclusion or strategy would lessen the resistance to PMM-like reforms, which they view as market-based threats to the institution of public education.
This research also provides important insights and direction for the academic community. First, it heeds the call for more qualitative PET research. Jones and Baumgartner (2012) noted “a full test of the implications of the theory of punctuated equilibrium will require more in-depth fieldwork-based studies of actual policy processes as these are worked out on the ground” (p. 13). Yet more qualitative scholarship is needed. Our exploratory findings could be further validated and interrogated in future studies that expand beyond our sample of three cities. Scholars might investigate if these same findings hold up in environments with Whiter and potentially higher income populations, and whether the process of governance change differs in settings with fewer organized political interest groups. Studies might also examine system-level changes resulting from other external crises (e.g., COVID-19 outbreak, natural disasters, scandals, shootings) and how they compare with these three cases, particularly NOLA (New Orleans). Research could also seek to explain why other urban districts have not experienced PMM-like governance change.
Another area ripe for research is the relationship between governance change and teaching and learning. One assumption embedded in the PMM theory of action is that system-level changes will lead to improvement in schools and student outcomes (Bulkley et al., in press; Hill et al., 1997). Does this occur? Do differences in the governance structure of school systems matter? Could the shift to PMM represent a true punctuation if we find no evidence of changes in instructional practice and learning? As we gain better understandings of these new school systems, researchers must interrogate their effects. Our typology and framework can assist in these efforts, identifying both system design elements and contextual conditions worthy of attention.
While our work helps advance theorizing about complex processes of school system evolution, there are opportunities for continued theoretical development. In particular, there is the opportunity to build on recent scholarship in public administration that attempts to better specify the magnitude (incremental vs. medium vs. punctuated) and direction (positive vs. negative) of policy change (Flink, 2017). For example, are the forces propelling a move to PMM and greater decentralization different from the forces leading to more centralized school systems? Finally, this study suggests a need to further examine tensions related to race and equity that emerge in the process of change. To better elevate the voices of the community, attend to the impact of reforms on underserved youth, and recognize the role of local racial politics, scholars might consider combining or extending theories like PET with social movement theory and other critical frameworks to delve deeper into the ongoing evolution of public schooling.
Footnotes
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