The enablers and barriers to facilitating the development of reflective practice skills of third level allied health professional students through technology: A scoping review

Abstract

BACKGROUND:

The ability to reflect on one’s own performance, attitudes, and knowledge is an essential attribute of a competent allied health professional (AHP). Traditionally, reflective practice skills have been fostered during clinical placements via dyadic or narrative means (e.g. face-to-face supervision, journal writing, and observational assessment). However, with the onset of the COVID-19 pandemic, students face reduced opportunities for traditional clinical learning experiences, and embraced telepractice, simulation-based learning and other technology-based learning opportunities.

OBJECTIVE:

Research is limited regarding the use of digital technologies to facilitate the development of students’ reflective practice skills, therefore the best ways to facilitate this novel learning are not fully known and students may be disadvantaged as a result. As such, a scoping review was conducted to identify studies addressing the enablers and barriers to facilitating reflective practice skills of third level healthcare students, including speech and language therapy students, through technological means.

METHODS:

Five electronic databases were searched for studies published between 2016 to 2020. Identified records were imported into Covidence and titles and abstracts were screened by two independent reviewers. Data charting and critical analysis was completed by both authors independently.

RESULTS:

Six studies were ultimately included in data charting. These were of heterogeneous design and mixed quality. Four themes and a range of subthemes were identified regarding enablers and barriers to the facilitation of reflective practice via technological means.

CONCLUSIONS:

This research has provided critical information which may support the future use of technology in facilitating reflective practice among students. Competency in reflective practice is crucial to the professional development of students, yet COVID-19 and resultant restrictions present challenges to implementing the processes traditionally involved in developing such skills. This research highlights potential avenues for future developments in higher education which may overcome these barriers and augment the professional development of students.

Keywords

Education practice education clinical experience reflective practice reflection online

1 Introduction

Accrediting bodies across the spectrum of allied health professions stipulate that registrants must demonstrate reflective practice (e.g. CORU, 2021). Likewise, in third level education of allied health disciplines, reflective practice has been described as a learning tool that supports the development of pre-registration students’ professional and clinical competence (Cook et al., 2019). The emphasis of reflective practice is not on simply pausing to think and problem-solve through the mindset of a technician who is following a list of instructions (Rolfe, Freshwater & Jasper, 2001). Instead, reflective practice affords active attention to self-development and self-growth by analysing and navigating through complex clinical encounters in order to develop new theories of practice to enhance client-centred care (Fook, 2002). Nguven et al. (2014, p. 1176) define reflective practice as “the process of engaging self in attentive, critical, exploratory and iterative interaction with one’s thoughts and actions, and their underlying conceptual frame, with a view to changing them and a view on the change itself”.

Benefits of reflective practice are often personal, including deeper learning, greater self-awareness, acquisition of new knowledge and skills, enhanced critical thinking skills, socialisation into a discipline’s community of practice, and increased confidence (Edwards & Thomas, 2010; Kinsella, 2006; Mann, Gordon & McLeod, 2009). Broader advantages have also been documented in terms of enhanced group dynamics, development of the professional knowledge base, and safer, more equitable and ethical healthcare provision as practitioners are supported to link theory to practice (Caty et al., 2016; Kember et al., 2008; Kinsella et al., 2012; Wald et al., 2009). Reflective practice can assist students to balance their dual commitments of a student who is both scientific and caring (Hinckley, 2010). It can help students to find new ways of making sense of a clinical experience and actively seek and create pathways to address situations that are more complex or challenging (Bay & MacFarlane, 2011). Within the discipline of speech and language therapy (SLT), the importance of reflective practice is stressed by accrediting and professional bodies internationally (e.g. Irish Association of Speech and Language Therapists (IASLT, 2015) and Speech Pathology Australia (SPA, 2011)). Reflective practice has been identified as a method for student SLTs to make sense of new learning and merge it with prior knowledge (McAllister & Lincoln, 2004). It is also considered to support student SLTs to develop new skills to enhance their clinical practice, such as problem solving, clinical reasoning, working through the emotions of difficult clinical experiences, and appreciating the impact of their personal values, attitudes and culture on the client-clinician relationship (Caty et al., 2015; Cook et al., 2019; Hill et al., 2012). Therefore, supporting the development of reflective practice is paramount in order to prepare students for entering the workforce and the realities of modern healthcare where adaptability, advanced problem-solving and critical analytic skills are required (Caty et al., 2016: McGuire, Lay & Peters, 2009).

However, there are numerous documented challenges to supporting the development and assessment of reflective practice. Fundamentally, confusion exists regarding what is entailed in reflective practice (Thompson & Pascal, 2012). For instance, some disciplines construe reflective practice as something measurable that is taught and assessed through positivist and quantitative methods, while other professions tend to view reflective practice as something more constructive in nature and assessed through qualitative methods with greater emphasis on the reflective practice process (Norrie et al., 2012). Moreover, studies have shown that reflective practice takes time to develop, and many educators struggle to facilitate meaningful reflection that is integrated with the rest of the curriculum (Braine, 2009; Cook et al., 2019; McMullan et al., 2003). Other studies indicate that reflective practice can lead to galvanising of students’ existing beliefs rather than facilitating assumptions to be critically analysed (Brockbank & McGill, 1998). It is suggested that reflective practice has become oversimplified as simply pausing for thought and therefore has become divorced from its theoretical aspirations (Thompson & Thompson, 2008). Ethical issues have also been raised when students haven’t been adequately prepared for reflective practice, the learning environment is not conducive for the self-disclosure elements, or confidentiality is not safeguarded (Brown et al., 2013; Fook & Askeland, 2007). ‘Reflection fatigue’ has been reported by some students (Coward, 2011), while others describe conflict when they realise through reflective practice that their own values and beliefs do not conform with those of the organisation and they fear disclosing them (Boud, 2001; Siebert & Costley, 2013).

Some of the former challenges have been addressed through drawing on tried and tested, established frameworks to explicitly teach, facilitate and assess reflective practice.

1.1 Frameworks for reflective practice

There are numerous frameworks of reflective practice available to teach and assess reflective practice. The frameworks may be used as a tool to support an individual student’s self-reflection or to facilitate reflective practice with peers, supervisors or critical friends (Norrie et al., 2012). These frameworks have been categorised into those that are iterative or those that are vertical in nature (Mann et al., 2009).

An example of an iterative framework of reflective practice is the seminal and broadly influential work of Schön (1983, 1987) who introduced the term ‘reflective practitioner’ and distinguished between two forms of inquiry: reflection in action and reflection on action. Reflection in action occurs during a clinical interaction, whereby a practitioner’s attention is drawn in the moment to their thoughts, feelings and actions. Reflection on action occurs after the event. Through Schön’s iterative conceptualisation of reflective practice, students are encouraged to engage with concrete problems that can be solved through existing theoretical knowledge and techniques (“high ground”) as well as the messy, unpredictable, nuanced complexities of clinical practice that have no clear technical solution (“swampy lowlands”) (Schön, 1983).

Many additional frameworks draw on Schön’s distinctions and propose cycles of learning that encourage students to evaluate their own practice, including strengths and areas to develop, thereby promoting self-development and direction for future encounters. For example, Kolb (1984) described an experiential learning cycle that includes four elements: concrete experience; reflective observation; abstract conceptualisation; and active experimentation. This cycle stresses the role of reflection in the transformation of a concrete experience to new ideas that can lead to new experiences. Similarly, Gibbs’ (1988) reflective cycle supports students to attend to what happened (i.e. description), what they were feeling and thinking (i.e. feelings), what was good and bad about the experience (i.e. evaluation), what sense they can make of the situation (i.e. analysis) and consider what else they could have done or would do in the future (i.e. conclusion and action plan).

More recently, Wareing (2016) proposed a Me, My, More, Must model of reflection that is more vertical in nature and lists several writing prompts under each stage to facilitate values-based reflective practice. The stages move from individual values and beliefs, to impact of values, to deepen understanding and planning action (e.g. Me: What values are important to me as a person?; My: What impact have my values had on the people involved in this experience?; More: what questions have been generated from this experience; and Must: What values must I explore in order to become the healthcare worker I wish to become?).

Although the former frameworks of reflective practice provide scaffolding and concrete support for healthcare students to move through the stages of reflective practice, the models have been criticised for a relatively underdeveloped theory and evidence-base that underpins them (Priddis & Rogers, 2018; Shea et al., 2016). In addition, criticisms centre on how their intended purpose has been oversimplified and they lack recognition of forethought and the need to plan in advance (Thompson & Pascal, 2012). Others argue that existing reflective practice models fail to take account of the wider social context within which reflective practice is taking place, such as organisational cultural, available reflective space or power dynamics (Fook et al., 2000). Despite these shortcomings, frameworks of reflective practice are the predominant tool used to in the assessment of reflective practice in third level education, including SLT pre-registration programmes (Hill et al., 2012).

1.2 Assessing reflective practice

Current available methods of assessment of reflective practice are typically diverse and developed for a variety of objectives. This may be a consequence of the variability in how reflective practice is construed, implemented, and supported. For example, some assessment instruments focus on self-reported capacity and the process of reflective practice (iterative or vertical), while other assessment measures evaluate the product of reflective practice (Phan, 2009; Priddis & Rogers, 2018).

Two predominant assessments tools most frequently used that are focused on the process of reflective practice emerged from a recent systematic review of reflective practice questionnaires and scales for healthcare professionals: the Reflective Questionnaire (Kember et al., 2000) and the Self-Reflection and Insight Scale (Grant et al., 2002; Min Ooi, Fisher & Coker, 2021). The Reflective Questionnaire explores the impact of the teaching and learning environment on reflective thinking over four scales: habitual action, understanding, reflection, and critical reflection (Kember et al., 2000). The Self-Reflection and Insight Scale places its emphasis more on the individual than the environment by evaluating reflective thinking over three scales: engagement in self-reflection; need for self-reflection, and insight.

In parallel, a number of assessment methods are available to examine reflective practice products. A common assessment method is to ask students to submit a written reflection piece such as an essay, report, field note, journal, reflective log, diary entry or presentation (e.g. Hills et al., 2012; Norrie et al., 2012; Roji et al., 2017; Van Winkle, 2016). This written reflective piece may be unstructured and non-guided or semi-structured through writing prompts such as vignettes, case studies, videos, feedback on clinical performance or scaffolding questions (Bruce et al., 2001; Caty et al., 2015; Cook et al., 2019). Written reflective journals are the most frequently administered assessment method of reflective practice documented in third level speech and language programmes (Hill et al., 2012). Portfolios are also a common tool to collate written reflective pieces. Then, written reflective pieces are appraised through qualitative criteria and rubrics that define ‘quality’ reflective practice (Dyment & O’Connell, 2011). For instance, Plack et al.’s (2005) coding schema evaluates written reflective practice pieces across nine domains of breadth (e.g. reflective practice elements over time, content and stage) and three degrees of depth (i.e. an overall skill level categorisation of non-reflector/emerging reflector/reflector). It is argued that such products provide a vehicle for reflection to take place and tangible evidence of reflective practice completed (Lauterbach & Hentz, 2005; Stewart, 2012). However, cautions have been issued that reducing reflective practice to written products promotes a technical viewpoint of reflective practice that contradicts its theoretical foundations and values grades rather than the process of reflection (Eaton, 2016). In addition, two studies focusing on the assessment of student SLT’s reflective practice reported poor inter-rater reliability, highlighting the inherent subjectivity of these forms of assessment (Cook et al., 2019; Hill et al., 2012). To overcome these challenges, it is recommended that educators grade submissions as simply ‘complete’ or ‘incomplete’, design and structure tasks to aid students’ reflective practice, deliver appropriate training in the principles of reflective practice, and provide formative feedback in a timely manner (Hill et al., 2012 Pack, 2014; Wald & Reiss, 2010).

1.3 Online reflective practice

As Selwyn (2014, p.7) identified, “digital technologies are now an accepted and expected feature of higher education –part of the everyday furniture of universities rather than an exotic novelty”. Moreover, COVID-19 resulted in a rapid shift to online teaching and learning as over one billion students were unable to physically attend university (UNESCO, 2020). This global pandemic has provided a catalyst for third level education to quickly transition to remote online teaching and to reconceptualise traditional assessment measures of reflective practice to alternative online assessment approaches. Consequently, online tools that were implemented in the past to support the teaching and assessment of reflective practice have been in high demand and introduced to increase flexibility and to engage students who are geographically dispersed (e.g. Phillips & Morrow, 2008).

It has been suggested in the past that digital platforms for reflective practice may engage more students using modern, interactive, multi-media technologies such as blogs, wikis, podcasts, or videos (Sandars & Murray, 2009). In addition, it was reported that online media for supporting reflective practice are often more active, contextual, collaborative, and multidimensional (Gikandi et al., 2011). For example, ePortfolios were found to be portable, easy to share, and increased the efficiency of learning for students (Bate et al., 2016). Some disciplines have used existing university virtual learning environments to house online reflective practice activities and assessments (Pack, 2014), while others have employed open-source software such as WordPress or Mahara (Avila et al., 2016; Maher & Gerbic, 2009) or commercially available packages such as Taskstream or Chalk & Wire (Batson, 2002; Lorenzo & Ittleson, 2005). However, many existing studies of online reflective practice tools are focused on students of medicine and nursing (e.g. Hall et al., 2012; Levine 2014; Ross et al., 2009) and not students of allied health professions such as SLT, whose structure, focus, and discipline-specific competencies differ from medical and nursing colleagues (McAllister et al., 2011).

2 Aims

This scoping review was conducted in order to systematically map the research completed on facilitating reflective practice skills of third level allied health students through digital and technological means. In addition, we aimed to identify factors that facilitated and supported online reflective practice (i.e. enablers) as well as factors that hindered or presented challenges to online reflective practice (i.e. barriers). Ultimately, our objective was that the former synthesis of the literature would help inform future blended approaches to curriculum design and delivery that intend to develop students’ reflective practice skills.

3 Methods

The Preferred Reporting Items for Systematic Reviews and Meta-Analyses statement for Scoping Reviews (Tricco et al., 2018) informed the conduct of this scoping review. The protocol for this review was prospectively published on the Open Science Framework database (Registration number: DOI 10.17605/OSF.IO/8NFMV).

3.1 Eligibility criteria

3.1.1 Eligible studies

Randomised and non-randomised, published and unpublished reports investigating the enablers and barriers to facilitating reflective practice for practice education through technological means for third level allied health professional students were eligible for inclusion, with no language, geographic, or study design limitations. Studies published in the last 5 years were eligible for inclusion to ensure that the technology solutions employed were contemporaneous.

3.1.2 Eligible participants

Participants who were educators of allied health professional students within a third level institution, or allied health professional students, were included with no other professional or qualification limitations. The allied health professions included were speech and language therapy, occupational therapy, physiotherapy, radiation therapy, play therapy, audiology, clinical biochemistry, clinical engineering, clinical measurement, clinical perfusion science, counselling and psychotherapy, dietetics, medical physics, optometry, orthoptics, phlebotomy, podiatry, radiography, social care and social work. These professions were selected according to the Health Service Executive of Ireland’s categorisation of health and social care professions (HSCP) (HSE, 2021). Studies were excluded if participants were not educators or students of one of the former allied healthcare professions.

3.2 Information sources

The following databases were searched from 01/01/2016 to 09/11/2020 by both authors: Medline, PubMed, CINAHL, Web of Science, and Science Direct. Grey literature was not searched due to time and resource limitations. Further information was sought from authors of primary studies when required (e.g. for article access or access to missing data) using a standardised email template.

3.3 Search

A systematic search strategy was developed by both authors, with initial application to PubMed, and adaptation subsequently for use in other databases listed. Search limits regarding publication date were implemented during the screening phase to ensure that contemporaneous technological methods were found, with articles published in the last 5 years only included (2016–2020). No other language or location of study or publication restrictions were applied. The reproducible search string for Pubmed (09/11/2020) is outlined in Fig. 1.

Fig. 1

Search string.

This search returned 3076 results in PubMed on the day of searching. Although these professions were not the focus of this search, terms pertaining to “medicine” and “nursing” were still included to capture research where one of the included professions were recruited as part of a larger study which targeted all medical, nursing and allied health professions.

3.4 Selection of sources of evidence

The titles and abstracts of all potentially relevant records identified via the database searches were exported to the Zotero platform (Roy Rosenzweig Center for History and New Media, 2016), with subsequent exportation to the Covidence platform (Covidence systematic review software, 2020) for automatic duplicate deletion and title-abstract and full-text screening. Both authors independently screened all records across both title-abstract and full-text screening, with 100% agreement. A third independent researcher was available to mediate results if required, although this option was ultimately not required. Those which did not meet the objectives of the review were excluded, while those which were appropriate were included for data charting and synthesis.

3.5 Data charting process

An adapted version of the Joanna Briggs Institute template (The Joanna Briggs Institute, 2020) and the Covidence data extraction template (Covidence systematic review software, 2020) was used to chart data by the two authors. This data charting form was continuously reviewed and iteratively updated in response to emerging data from the included studies. Each author charted data from 50% of included studies, with subsequent discussion and cross-checking to ensure reliability and agreement, with agreement reaching 100%.

3.6 Data items

Data items charted here included: general study details (e.g. author, title, year, language, aims, sponsorship source, country), methodological details (e.g. study design, setting, participant demographics, sampling, recruitment, eligibility criteria, ethical approval, method of data analysis), details of online reflective practice tools (e.g. reflective practice tool used, online platform, details of reflective practice activities facilitated online) and outcomes and conclusions. In line with Levac and colleagues’ (2010) suggested enhancements to the original Arksey and O’Malley (2015) framework, thematic analysis was used at this stage to support and bolster the data charting process (Peters et al., 2015; The Joanna Briggs Institute, 2015). This thematic analysis was conducted in line with the established Braun and Clarke (2014) thematic analysis framework.

3.7 Critical appraisal of individual sources of evidence

While critical appraisal of individual sources is not mandatory within scoping reviews (Lockwood et al., 2019; Munn et al., 2018), research suggests that such assessment can strengthen the value of a scoping review, especially if critical appraisal on the topic of interest is lacking (Sucharew & Macaluso, 2019), as is the case here. Critical appraisal of evidence was approached here with flexibility, in line with the underlying framework of the scoping review study design. This allowed for selection of study design-specific tools to ensure that the potential for unique bias across designs was accounted for, as opposed to using one generic tool. For mixed-methods studies, the Mixed Methods Appraisal Tool (MMAT) [National Collaborating Centre for Methods and Tools, 2015) was used, whereas the Centre for Evidence-based Management (CEBM) Survey Tool (The Centre for Evidence Based Medicine, 2020) was used for descriptive survey research, and the CEBM Qualitative Tool (The Centre for Evidence Based Medicine, 2020) was used to appraise the quality of qualitative research.

3.8 Synthesis of results

Data were initially synthesized using narrative methods and thematic analysis on Microsoft Word and Excel. Descriptive statistics were then used to subsequently explore data using Microsoft Excel. Data were displayed using accessible graphs and charts to visually synthesise findings.

4 Results

4.1 Selection of sources of evidence

A total of 6411 results were found in the original search (see Fig. 2). Using the Covidence platform, 1424 duplicate records were automatically excluded. Both authors independently screened the titles and abstracts of all remaining 4987 records using the Covidence platform (Covidence systematic review software, 2020), with 4565 obviously irrelevant results excluded at this stage. In total, 422 full-text records were examined by both authors, with 416 records excluded due to various reasons (Fig. 2). Subsequently, six studies were deemed eligible for inclusion in the final analysis.

Fig. 2

PRISMA flow diagram.

4.2 Characteristics of sources of evidence

As demonstrated in Table 1, the included studies were published over a 3-year period (2016–2018), with region of origin spanning Europe, North America, and Australasia. The study designs of these articles spanned mixed methods studies (Cleveland, 2018; Hanbidge, McMillan & Scholz, 2018), descriptive survey research (Urpi-Sarda et al., 2016), action research (Thompson, Smythe & Jones, 2016), and qualitative research (Cohn & Plack, 2017; Finger-Ossinger & Löffler-Stastka, 2018). The majority of studies aimed to describe differing aspects of the implementation of online technology to facilitate reflective practice (Table 1).

Table 1
General characteristics of included studies

Study identifier Year Country Aims Study design

Thompson 2016 New Zealand To present an overview of a learning partnership initiative, reinforced by an online platform to support students’ learning and their medical imaging technologist supervisors’ teaching within a clinical learning environment in a New Zealand context Action research study

Urpi-Sarda 2016 Spain To implement an e-portfolio as a tool for reflective, critical and experimental learning and as a tool to evaluate the assessment of professional competencies Descriptive survey study

Cohn 2017 USA To present a case study of how one program used a longitudinal approach grounded in educational theory to help students make personal meaning of the concept of professionalism Qualitative case study

Cleveland 2018 USA To describe the creation and implementation of student digital portfolios as a means for satisfying program assessment requirements, fostering students’ critical thinking (i.e. reflection) within a core curriculum course, and equipping students with a website for post-graduation employment searches Mixed-methods research

Finger-Ossinger 2018 Austria To implement an E-portfolio as a tool for reflective, critical and experimental learning and as a tool to evaluate the assessment of professional competences Qualitative observational Study

Hanbidge 2018 Canada To alleviate logistical and pedagogical issues that emerge when considering program-wide implementations of an ePortfolio Mixed-methods research

Study identifier	Year	Country	Aims	Study design
Thompson	2016	New Zealand	To present an overview of a learning partnership initiative, reinforced by an online platform to support students’ learning and their medical imaging technologist supervisors’ teaching within a clinical learning environment in a New Zealand context	Action research study
Urpi-Sarda	2016	Spain	To implement an e-portfolio as a tool for reflective, critical and experimental learning and as a tool to evaluate the assessment of professional competencies	Descriptive survey study
Cohn	2017	USA	To present a case study of how one program used a longitudinal approach grounded in educational theory to help students make personal meaning of the concept of professionalism	Qualitative case study
Cleveland	2018	USA	To describe the creation and implementation of student digital portfolios as a means for satisfying program assessment requirements, fostering students’ critical thinking (i.e. reflection) within a core curriculum course, and equipping students with a website for post-graduation employment searches	Mixed-methods research
Finger-Ossinger	2018	Austria	To implement an E-portfolio as a tool for reflective, critical and experimental learning and as a tool to evaluate the assessment of professional competences	Qualitative observational Study
Hanbidge	2018	Canada	To alleviate logistical and pedagogical issues that emerge when considering program-wide implementations of an ePortfolio	Mixed-methods research

Study locations were HEIs, with one study also partnering with a local hospital (Thompson, Smythe & Jones, 2016) (Table 2). With regards to sampling methods, convenience sampling methods were used in 4/6 studies (Cohn & Plack, 2017; Cleveland, 2018; Finger-Ossinger & Löffler-Stastka, 2018; Hanbidge, McMillan & Scholz, 2018), while 2/6 did not specify the methods used (Thompson, Smythe & Jones, 2016; Urpi-Sarda et al., 2016). Similarly, recruitment methods were under-specified, with only 2/6 providing details (Thompson, Smythe & Jones, 2016; Hanbidge, McMillan & Scholz, 2018). All included studies provided details of inclusion criteria, focusing primarily on students enrolled in professional allied health courses, with two studies also recruiting practising AHPs (Thompson, Smythe & Jones, 2016; Hanbidge, McMillan & Scholz, 2018). However, no included studies specified exclusion criteria.

Table 2

Demographic characteristics of participants within included studies

Study identifier	Setting	Participant demographics	Exclusion criteria	Inclusion criteria
Thompson	HEI/Partner hospital	Group 1: n = 4 MIT undergraduate students (average age: 19-22 years) (gender not specified)	Not specified	Medical imagining technology students and their practising clinical supervisors
		Group 2: n = 4 practising MITs (average age: 28-55 years) (gender not specified)
Urpi-Sarda	HEI	n = 46 final year nutrition and dietetics students (female: 89%; male: 11%)(age not specified)	Not specified	Students in the last year of the Nutrition and Dietetics Degree, at the University of Barcelona (Campus de l’Alimentació de Torribera)
Cohn	HEI	n = 40 Physical Therapy postgraduate students (age and gender not specified)	Not specified	Students enrolled in the doctor of physical therapy programme in George Washington University
Cleveland	HEI	n = 30 students enrolled in the Group Counseling Dynamics course (and gender not specified)	Not specified	Students enrolled in the Group Counselling dynamics course in the counsellor education program and students from other graduate programs both within and outside the college where the counsellor education program is housed
Finger-Ossinger	HEI	n = 41 postgraduate psychotherapy students (female: 33; male: 8) (age not specified)	Not specified	All psychotherapy students who completed the Blended-learning preparatory course between 1 June 2013 and 31 July 2015 and who had completed at least 760 hours of theory, 480 hours of practical training, 20 hours of supervision and 50 hours of self-awareness training
Hanbidge	HEI	Group 1: n = 11 MSW final year students Group 2: n = 10 practicing MSWs (age and gender not specified)	Not specified	Group 1: MSW final year students who took part in the capstone ePortfolio to chronicle their development of the CASWE competencies
		Group 2: Practising MSWs who examined the ePortfolios

In total, 172 students and 14 AHPs were recruited across all included studies. Students were studying a range of courses including medical imaging technology (MIT) (n = 4) (Thompson, Smythe & Jones, 2016), nutrition and dietetics (n = 46) (Urpi-Sarda et al., 2016), physical therapy (n = 40) (Cohn & Plack, 2017), counselling n = 30) (Cleveland, 2018), psychotherapy (n = 41) (Finger-Ossinger & Löffler-Stastka, 2018), and medical social work (MSW) (n = 11) (Hanbidge, McMillan & Scholz, 2018). Practicing clinicians were recruited from MSW (n = 10) (Hanbidge, McMillan & Scholz, 2018) and MIT (n = 4) (Thompson, Smythe & Jones, 2016).

The reflective practice tools used in included studies were primarily ePortfolios (4/6) (Thompson, Smythe & Jones, 2016; Urpi-Sarda et al., 2016; Cleveland, 2018; Hanbidge, McMillan & Scholz, 2018), Word Clouds (1/6) (Cohn & Plack, 2017) and Online Essays (1/6) (Finger-Ossinger & Löffler-Stastka, 2018), and the use of these tools was facilitated via a range of online platforms, and data collected via a range of heterogeneous methods (Table 3). A range of reflective practice activities were facilitated across included studies, as shown in Table 3. Commonalities across studies were that the majority were compiled within a multi-media learning portfolio with frequent information required within the reflections including: background/personal information portfolio (Thompson, Smythe & Jones, 2016; Urpi-Sarda et al., 2016; Cleveland, 2018), details of the management of patient cases (Thompson, Smythe & Jones, 2016; Urpi-Sarda et al., 2016; Hanbidge, McMillan & Scholz, 2018), and targeted clinical reflection activities (Thompson, Smythe & Jones, 2016; Urpi-Sarda et al., 2016; Cleveland, 2018; Hanbidge, McMillan & Scholz, 2018). Within the realm of portfolios, other less frequent prompts included: descriptions of the context of clinical placements and common practices within these settings (Urpi-Sarda et al., 2016; Cleveland, 2018); prompts for practice and/or additional clinical resources (Thompson, Smythe & Jones, 2016; Cleveland, 2018); and explicit discussion/documentation of formal competencies achieved during placement (Hanbidge, McMillan & Scholz, 2018). Within studies which did not include such e-portfolios (Cohn & Plack, 2017; Finger-Ossinger & Löffler-Stastka, 2018), reflective prompts focused on the iterative development of a concept of “professionalism” (Cohn & Plack, 2017) and one’s own personality development via the generation of Word Clouds, acquired theoretical knowledge, and practical experience via the generation of online essays (Finger-Ossinger & Löffler-Stastka, 2018).

Table 3

Characteristics of reflective practice activities within included studies

Study identifier	Reflective practice tool used	Online platform	Method of data analysis	Details of reflective practice activities facilitated online
Thompson	ePortfolio	Moodle	14 action research group meetings over 18 months (8 with students, 4 with MITs, and 2 with students and MITs), with meetings transcribed and analysed using thematic analysis with member checking	Students had to create a learning portfolio by contributing to the online repository which documented their learning partnership with their MIT partner across 6 areas: 1) Background information questionnaire; 2) Completion of a radiographic case; 3) Format for approaching radiographic case; 4) Prompts for practice; 5) Reflection; and 6) Interesting cases and examinations. Students could also upload images for discussion and critique with their MIT partner
Urpi-Sarda	ePortfolio	Mahara and Moodle Campus	Student survey regarding previous experience with portfolios, the difficulty in using this new tool, and their perception about the usefulness of it, comparing it to other available tools	Students attended an educational session on the basic use of the ePortfolio and then accessed online videos via Moodle Campus for further information regarding it’s usage. Students then used this platform before placement to create a learning profile, including 1) personal information, 2) description of the professional context of their clinical placement, and 3) a reflection about what they expect to learn during the clinical placement and their feelings before starting it. During placement, students had to complete 4 reflective tasks: 1) “Know your Practicum center” in which students had to include general data and type of center, and services or departments related with Nutrition and Food, 2) “Clinical case or a project” in which students present an interesting patient with whom they interacted during their placement, 3) completion of a targeted reflective journal, and 4) explanation of two functions or tasks developed in the center which the students identify in the official document of the competences for the profession of Dietetics. Students then completed a feedback survey regarding their previous experience with portfolios, the difficulty in using this new tool, and their perception about the usefulness of it, comparing it to other tools like the Virtual Campus Moodle
Cohn	Word Clouds	Wordle and Poll Everywhere	A 2-step intervention was initiated across 2 time points (step 1: semester 1 before placement; step 2: semester 7 after 20 weeks of placement), with instructors independently analyzing word lists and reflections and identifying clusters of meaning, with comparison of results and consensus regarding any discrepancies	Step 1: Subsequent to induction in Semester 1, students were given an index card and asked to “write three words you think of when you hear the word ‘professional.”’. This information was entered into word cloud software (Wordle) to create a word cloud which was used in the next class to facilitate discussion on professionalism. Step 2: In Semester 7, this process was repeated and students used word cloud software (Wordle and Poll Everywhere) to create word clouds in real time using their phones. The clouds from step 1 and 2 were then shared with the class, and discussion ensued regarding similarities, differences, and why they existed. Following class discussion, students were given 5 minutes to reflect individually on the differences they observed and write their thoughts on the back of the same index card. The index card was submitted to the instructors anonymously, and words and comments were transcribed verbatim and analyzed
Cleveland	ePortfolio	WordPress	Descriptive statistic and qualitative analysis of reflections based on 5 element rubric, with scores aggregated into an overall 3-point Likert-type scale rating	After initial training and instruction, students had to complete four reflective writing tasks on separate web pages. The topics were: 1) About Me; 2) Program Artifacts; 3) Additional Resources; and 4) Portfolio Reflections
Finger-Ossinger	Online Essay	Not specified	Students engaged in 5 practice rooms as part of the Blended Learning Preparatory Course and then completed online self-evaluation reflection essays which were analysed using thematic analysis	Students completed online self-evaluative reflective essays using an unspecified online platform. These essays aimed to assess personal learning gain acquired by completing the blended learning course. The essays focused on the discussion of one’s own personality development, acquired theoretical knowledge, and practical experience (4000 characters w/o spaces) across the course. These online essay texts were read and analysed using thematic analysis by 4 course teachers, with evaluation also carried out by a blinded rater
Hanbidge	ePortfolio	Not specified	Group 1: Students engaging with the capstone ePortfolio in their final year then engaged with semi-structured focus group interviews regarding the benefits and limitations of this assessment, with thematic analysis of data Group 2: Practising MSWs who corrected the capstone ePortfolios engaged with an online survey regarding the benefits and limitations of this assessment	Students completed a capstone ePortfolio using an unspecified internet platform which acted as an organic living biography to chronicle the development of CASWE competencies by explicitly describing the relationship between what is being learnt in the MSW program and the core competencies students are intended to develop. Students were trained in the use of this Portfolio by engaging with a live webinar on it’s use, providing feedback on their peer’s work and presentations, and creating a repository of reflective tasks. The ePortfolio experience culminated in the delivery of a final virtual presentation that demonstrated what the student had learnt over the course of the graduate program. Each student’s presentation was reviewed with feedback given from a member of the School of Social Work faculty and a social worker practitioner in the community. The ePortfolio was graded as credit/non-credit

Three studies provided initial formal training in the use of online reflections for participants (Urpi-Sarda et al., 2016; Hanbidge, McMillan & Scholz, 2018; Cleveland, 2018). With regards to the timing of reflection submissions, three studies had a rolling submission throughout placements and across semesters (Thompson, Smythe & Jones, 2016; Cleveland, 2018; Hanbidge, McMillan & Scholz, 2018), with two studies having two timepoints for submission: before and during placement (Urpi-Sarda et al., 2016) and across two semesters (Cohn & Plack, 2017), while one study sought reflections after attending a course (Finger-Ossinger & Löffler-Stastka, 2018). With regards to the provision of external feedback to learners, two studies did not explicitly discuss the feedback process (Urpi-Sarda et al., 2016; Finger-Ossinger & Löffler-Stastka, 2018). Cohn and Plack (2017) discussed an informal formative feedback process in which the Word Clouds generated in Semester one were used to prompt a discussion of what “professionalism” means, although feedback on the second Word Clouds was not discussed in the article. Feedback provision was differentiated within Cleveland’s (2018) study, with one group provided with weekly formative feedback on reflections via completion and sharing of marking rubric, while the other group was provided with summative feedback on one occasion at end of the semester. Finally, Thompson, Smythe and Jones, (2016) provided iterative feedback within a formalised five-step supervisory framework, which incorporated formative case-based discussion, observation, questioning and clarification, and review of the student’s practice, among other facets.

While results of included studies were primarily qualitative (Table 4), some quantitative results were also posited (Table 5). Quantitative results related to broadly to the development of reflective skills in response to use of the online tools (Finger-Ossinger & Löffler-Stastka, 2018), the ability of students to reflect on changes in their conceptualization of professional topics (Cohn & Plack, 2017), and response of students to isolated summative versus regular formative feedback (Cleveland, 2018). Urpi-Sarda et al. (2016) presented primarily quantitative findings, overall focusing on the student’s low level of prior knowledge of and experience with ePortfolios, yet their subsequent positive response to the use of this tool, its ease of usage, and its positive impact on their learning as compared to other, more traditional methods of documenting learning.

Table 4

Qualitative Outcomes of included studies

Study identifier	Qualitative Study Outcomes
Thompson	Two themes emerged from the data: The centrality of the learning relationship and the teaching and learning nexus. Subthemes included:
	•An “anchor” for learning:
	∘ Students reported that the relationships that they formed with MITs gave students an ‘anchor’ for learning and that the learning partnership provided novice students with a means to adjust to the clinical setting.
	∘ Students also reported that the creation of this learning partnership assisted them in encouraging involvement, reducing uncertainty, providing clarification, support, and opportunities to have ‘comfortable’ conversations with MITs, which provided a solid foundation for learning.
	•The impact of the online platform on students:
	∘ Students reported that a major benefit was monitoring of learning progress which built confidence.
	∘ Students also reported that the ability to communicate online with the MITs allowed them to seek clarification when interpreting a radiographic examination.
	•The impact of the online platform on MITs:
	∘ MITS reported that after using the online platform they improved their knowledge and desire to provide evidence of best practice.
	∘ MITs also reported that they expanded their previous knowledge and skills in order to support their responses to students’ inquiries.
	∘ MITs reported personal satisfaction when students sought their opinions on clinical topics and then applied it in placement.
	∘ However, MITs also reported that they found it time-consuming and frequently had to complete their online tasks outside of work hours.
Urpi-Sarda	•Students quickly learned how to use this platform and perceived this new methodology as a better way to organize their work and clinical placement activities
	•Tutors reported the ease with which they could visualize activities, the provision of better student feedback via the use of the platform, and improved evaluation of student learning
Cohn	•Semester 1 –Word Cloud 1: students as a whole developed and demonstrated a shared understanding of the meaning of professionalism, as opposed to citing a memorised definition
	•Semester 7 –Word Cloud 2: students demonstrated a shift from a cognitive perspective on professionalism to a more relational and interpersonal perspective that placed the patient at the core of the discussion and reflected their engagement within the community of practice of the clinical setting
	•Certain words were consistent across semesters (e.g. knowledge/knowledgeable; respect/ respectful; poised/composed). However, Semester 1 had a higher frequency of words related to physical appearance, organization, efficiency, and punctuality, whereas Semester 7 had a higher frequency of words related to patience, compassion, diplomacy, honesty, integrity, passion, dedication, confidence, listening, and communication.
	•29 students recognized comparisons and differences among the Semester 1 and 7 clouds, identifying the words “knowledge” and “respect” as being present in both clouds, and noting that the cloud from Semester 7 had more words like communication and empathy, and less words related to organization, business, and physical characteristics. Individual students also noted unique words that stood out to them, such as patience, honesty, confidence, and competent, while 2 students noted that the words in the second cloud were related to more “emotional intelligence” and more “soft” people skills
Cleveland	Authors suggest (without providing illustrative quotes or data):
	•Formative assessment may foster increased student reflection
	•The blogging platform facilitated creativity and sharing within students’ reflections, with creativity tied to increased critical thinking
	•Students engaged in individual reflection through writing, receipt of instructor feedback, sharing both reflection writings and feedback with peers in class, and then referencing these elements within subsequent pieces
	•The spiral approach to curriculum design used social-cognitive formative assessment methods to present students with an active, collaborative experience that may significantly influence learning
	•Many students reported excitement at the resource of a digital portfolio for use with job searching and interviews
	•The digital portfolios provided the same content and reflective writing evaluations as traditional comprehensive exam assessments, but presented a more contextualized picture of student functioning
	•Faculty response and observations were favorable to the adoption of digital portfolios, due in part to a more manageable workload
Finger-Ossinger	6 themes emerged from the data:
	•Self-experience (29 mentions)
	•Statements on all exercise areas undifferentiated (13 mentions)
	•Students provided comments in relation to all aspects of the preparatory course
	•Online courses (10 mentions)
	∘ Students reported that the processing of the online courses and associated technical challenges, led to developments in curiosity and frustration tolerance
	•Attendance seminars (6 mentions)
	∘ Students reported that attendance at seminars primarily allowed for social opportunities and secondarily facilitated the acquisition of knowledge
	•Supervision (5 mentions)
	•Private space (2 mentions)
	∘ Students reported that private experiences were important for the students as they allowed the students to focus on the task at hand
Hanbidge	Six themes emerged from the data, with identified challenges and benefits of using ePortfolios embedded within the themes:
	•Program content &reflection
	∘ Benefits:
	■ Students reported that the capacity to use the ePortfolio as a reflection tool with a degree of ownership was beneficial
	■ Social work community reviewers reported that this platform allows students to summarize their learning in a holistic way and to include other aspects of their learning that are personal, experiential and integrative
	∘ Challenges:
	■ Some students felt that the site was too cumbersome to show potential employers, while others felt they would use their Capstone ePortfolio during a job interview
	•Social learning
	∘ Benefits:
	■ Students reported it was beneficial that they could see progress of other student’s work, that the use of virtual technology allowed for greater connectivity among students, and that the ability to interact, learn and connect with others regarding course content was invaluable
	■ Social work community reviewers reported believing that they were the most appropriate person(s) to review the competency focused assignment
	∘ Challenges:
	■ Social work community reviewers suggested that it may be helpful to hear from other, more experienced capstone reviewers to find out how they make decisions on their evaluations
	•Flexibility
	∘ Benefits:
	■ Students reported that the flexibility to work at their own pace was beneficial
	•Feedback
	∘ Benefits:
	■ Social work community reviewers reported believing that they were the most appropriate person(s) to review the competency focused assignment
	∘ Challenges:
	■ Some students felt the feedback received was sufficient, others felt that additional feedback from their instructors or other faculty members would have been helpful.
	■ Student reported that technical issues led to difficulties in knowing when feedback was received
	•Technology
	∘ Benefits:
	■ Students could use creativity to personalize their ePortfolios
	■ Students preferred using a non-traditional form of learning
	■ It was reported by students that the use of virtual technology allowed for greater connectivity among peers
	■ Students reported that they learned new skills in using novel technology
	■ Social work community reviewers valued viewing the digital presentation at a convenient time suited to their availability
	■ Over 50% of reviewers indicated they spent between 20–40 minutes assessing each student’s capstone ePortfolio and the technology supported these efforts. Reviewers didn’t experience technical or accessibility challenges with the assessment form.
	•Challenges:
	■ Most students identified the connection of ideas, experiences and knowledge from other courses to the ePortfolio as a challenge, due to lack of clarity of instructions, lack of instructor preparation, and learning too many other platforms in other courses which felt overwhelming at times
	■ Students reported feeling un-prepared and unsupported when using the platform as technical challenges were frequent and diverse
	■ Students reported needing more clarity regarding ePortfolio instructions, navigation of the site and level of terminology used (e.g. via online tutorials or piloting of the technology), the latter especially noted by students who had lower comfort levels with technology despite being an online program
	■ Support
	•Benefits:
	■ Most students expressed positive feedback in how the ePortfolio supported working through competencies as they related to situations experienced in clinical placement
	•Challenges:
	■ Most students identified the connection of ideas, experiences and knowledge from other courses to the ePortfolio as a challenge, due to lack of clarity of instructions, lack of instructor preparation, and learning too many other platforms in other courses which felt overwhelming at times
	■ Students reported feeling un-prepared and unsupported when using the platform as technical challenges were frequent and diverse
	■ Students reported needing more clarity regarding ePortfolio instructions, navigation of the site and level of terminology used (e.g. via online tutorials or piloting of the technology), the latter especially noted by students who had lower comfort levels with technology despite being an online program. The need for earlier and increased communication regarding the Capstone final presentation (in conjunction with a longer timeframe for its completion) was identified as a key recommended change
	■ While Social work community reviewers found the assessment tool to be relatively easy to use, some indicated they would have preferred a guided tutorial system alongside the assessment tools. Some Social work community reviewers indicated they would prefer to have online technology support present and available to address their inquiries.

Table 5

Quantitative Outcomes of included studies

Study identifier	Quantitative Study Outcomes
Urpi-Sarda	•Student’s prior knowledge:
	∘ 92% were unaware of the existence of the ePortfolio
	∘ 4% had heard about ePortfolios but never used one before
	∘ 4% had used an ePortfolio previously
	•Student’s use of the platform template:
	∘ 84% reported that the ePortfolio template saved time, while 16% reported that they would prefer to create their own template
	∘ 84% believed that the template is logically and orderly sequenced
	∘ 76% reported that the instructional videos were very useful in guiding them how to create the ePortfolio, with 68% reporting that these videos were useful for reviewing the materials again at a later date
	∘ 24% reported moderate difficulty using the application and required assistance
	∘ 80% reported that the creation and use of ePorftolios via Mahara was easy or very easy, while 16% and 4% reported a moderate or a great difficulty in using it
	•Student’s perceptions of the platform:
	∘ 76% reported that ePortfolios are a useful system for organizing documents
	∘ 24% reported that ePortfolios helped them to learn better
	∘ 24% reported that ePortfolios reflected their experiences (28%)
	∘ 20% reported that ePortfolios helped them to demonstrate skills
	∘ 12% did not perceive differences between the Virtual Campus and traditional learning
	∘ 12% believed that this methodology did not help them to learn
	∘ 46% would have liked to work with the ePortfolio previously in other subjects
	∘ 82% reported that portfolios are very useful in subjects with high number of activities
	∘ 9% reported that they would prefer not to use the platform in the future
	•Student comparisons of this platform to other methods:
	∘ 52% perceived this new methodology as a better way to organize their work and the activities performed during their Practicum in comparison with the Moodle campus
	∘ 24% reported satisfaction with the Moodle campus
Cohn	•Of students who submitted their 5-minute reflections:
	∘ 4 students focused solely on each cloud
	∘ 5 students did not comment on difference between the 2 clouds
	∘ 29 made comparisons and identified overall differences between the 2 clouds
	∘ 18 students discerned subtle differences and identified what influenced the change, as well as where and how they learned about professionalism
	∘ 1 student noted influencers of change but did not articulate differences between the 2 clouds
Cleveland	•Those receiving weekly formative feedback on reflections across 12 weeks consistently demonstrated higher mean scores then those who received final summative feedback only across all 12 weeks. The difference in these scores were statistically significant, as measured by independent samples t-test for weeks 1, 2, 3, and 4 (p < 0.5)
Finger-Ossinger	•Authors assert that “less than 50% ” of the students partaking in the Blended Learning preparatory course explicitly showed self-reflection at the end of the course

Qualitative findings relating primarily to the use of online reflective practice activities may be synthesised into four overall themes, with a range of sub-themes also identified:

Theme 1: Enablers of online reflective practice activities on student learning (seven subthemes):

Deep and active patient-centered learning: Most studies reported that through the completion of these online reflective activities, students developed a greater level of patient-centered clinical knowledge and skills (Cohn & Plack, 2017), with improved levels of active engagement in this learning (Cleveland, 2018)

Social learning: Unlike traditional individual summative assessments, some students reported that being able to review peers’ work, being able to engage over the virtual platforms, and attending training webinars in the use of these activities facilitated greater inter-connectivity and social learning when compared to traditional learning (Hanbidge, McMillan & Scholz, 2018; Finger-Ossinger & Löffler-Stastka, 2018)

Creativity in problem solving: The use of non-traditional learning methods was a driver for the development of creativity, with students able to personalise their submissions in a manner which suited their unique learning strengths (Hanbidge, McMillan & Scholz, 2018; Cleveland, 2018)

Flexible monitoring and communication of one’s own progress and potential: Overall students reported flexibility and ownership while engaging in online activities (Cleveland, 2018). These activities allowed students to actively review and monitor their progress in learning, which was beneficial in building confidence (Thompson, Smythe & Jones, 2016), and acted as a resource when searching for jobs and attending interviews (Cleveland, 2018)

Virtually seeking clarification/help: Some students reported greater access to clarification/additional support from their supervisors via the online format, as opposed to waiting for traditional class discussions (Thompson, Smythe & Jones, 2016)

Efficiency in learning to use tool and ease of organization of learning materials: Some students reported ease in engaging with online reflective practice activities, with associated high levels of satisfaction in the use of the online platforms to organise their clinical reflections and learning resources (Urpi-Sarda et al., 2016)

The provision of a more holistic viewpoint of a student’s competencies: Some students cited that in comparison to traditional summative assessments, the online reflective activities allowed for the creation of a more holistic viewpoint of their competencies, with inclusion of experiential, personal, and integrative aspects of learning which may have previously been overlooked (Cleveland, 2018; Hanbidge, McMillan & Scholz, 2018)

Theme 2: Enablers of online reflective practice activities on teaching and supervision (two subthemes)

Improved efficiency in the feedback process: The process of providing summative and formative feedback to students on their online reflections was reported to be efficient and completed with ease via online platforms (Urpi-Sarda et al., 2016). This led to more manageable workloads for educators (Cleveland, 2018), with greater visualisation of learning and feedback facilitated, improved sharing of feedback among stakeholders, and increased depth of reflection and application of learning (Urpi-Sarda et al., 2016; Cleveland, 2018; Hanbidge, McMillan & Scholz, 2018; Thompson, Smythe & Jones, 2016)

Educators were motivated to continue their own CPD via use of online reflective practice activities: Some supervisors reported that using the new technology highlighted their own CPD needs and prompted them to upskill in this area, which was subsequently beneficial to their overall practice (Thompson, Smythe & Jones, 2016)

Theme 3: Barriers to students using online reflective practice activities (two subthemes)

Need for greater training and ongoing support when engaging in online reflective practice activities: Hanbidge, McMillan & Scholz (2018) reported that some students required a greater level of pre-training and ongoing support to: effectively understand the intended learning outcomes; engage in these activities; overcome technical difficulties, and to connect learning from the reflective tasks to other course modules, especially among those with lower comfort levels with technology use (Hanbidge, McMillan & Scholz, 2018)

Issues with the receipt of feedback: Hanbidge, McMillan & Scholz (2018) also flagged that technological issues can disrupt the smooth and effective provision of feedback on their reflections, with additional input in this area advised

Theme 4: Barriers to educators using online reflective practice activities (two subthemes)

Additional time commitments: While most academic educators reported that the use of online activities were efficient, Thompson Smythe and Jones, (2016) discussed that when clinicians are involved in provision of feedback, they found themselves working additional hours to do so, which was deemed by some to be too time-consuming

Need for greater training and ongoing support: A cohort of clinical educators reported that they required additional training in the effective use of online reflective activities and online platforms to adequately provide feedback to students, citing that peer-training from experienced colleagues may be helpful to facilitate this training (Hanbidge, McMillan & Scholz, 2018)

These findings led the authors of included studies to conclude that the use of online reflective activities, although heterogeneous in their nature, was valuable in supporting overall teaching and learning (Thompson, Smythe & Jones, 2016; Urpi-Sarda et al., 2016; Cohn & Plack, 2017), and helped students to:

develop reflective skills (Thompson, Smythe & Jones, 2016; Urpi-Sarda et al., 2016; Cohn & Plack, 2017; Cleveland, 2018; Finger-Ossinger & Löffler-Stastka, 2018; Hanbidge, McMillan & Scholz, 2018)

develop critical thinking skills (Urpi-Sarda et al., 2016)

increase student’s meta-cognition in relation to their own learning (Cleveland, 2018)

enhance professional communication skills by describing their reflections on their own clinical skills (Cleveland, 2018)

embed reflection on competency and performance as an everyday clinical activity (Cleveland, 2018; Hanbidge, McMillan & Scholz, 2018)

However, some authors also cautioned that the ongoing use of such online reflective activities must be supported by greater training for and monitoring of educators as well as students completing the assessments (Thompson, Smythe & Jones, 2016; Hanbidge, McMillan & Scholz, 2018) and embedding of quality assurance into the future development and use of such online reflective practices (Cleveland, 2018).

Table 8

Critical Appraisal of Qualitative Studies based on the CEBM Qualitative Tool (The Centre for Evidence Based Medicine, 2020) (Green = yes; red = no; Orange = unclear)

Author	Was a qualitative approach appropriate?	Was the sampling strategy appropriate for the approach?	What were the data collection methods?	How were data analysed and how were these checked?	Is the researcher’s position described?	Do the results make sense?	Are the conclusions drawn justified by the results?	Are the finding transferable to other clinical settings?
Finger-Ossinger
Cohn
Thompson

4.3 Critical appraisal within sources of evidence

Both authors independently reviewed half of included studies each (3/6), with appraisal results subsequently cross-checked, discussed, and agreed upon. Due to the heterogeneous study designs utilised within included studies, a variety of critical appraisal tools were required to ensure that appropriate criteria were considered, as discussed above (see Tables 6 , 7 and 8). Items contributing to positive ratings across all study type included clarity within research questions and aims, alongside the appropriateness of the study design and methods of data processing selected. The main items responsible for lower ratings of methodological quality across all study types were the lack of clarity regarding potential bias within the representativeness of sampling and recruitment methods, the true validity and reliability of data collection tools, and the potential role, influence, and reflexivity of researchers.

Table 6
Critical Appraisal of Mixed-methods Studies based on the Mixed Methods Appraisal Tool (MMAT) [National Collaborating Centre for Methods and Tools, 2015 (Green = yes; red = no; Orange = unclear)

Author Screening Questions Qualitative Quantitative descriptive Mixed method

Are there clear research questions? Do the collected data address the research question? Are the sources of qualitative data relevant to address the research question? Is the process for analyzing qualitative data relevant to address the research question? Is appropriate consideration given to how findings relate to the context in which the data were collected? Is appropriate consideration given to how findings relate to researchers’ influence? Is the sampling strategy relevant to address the quantitative research question? Is the sample representative of the population understudy? Are measurements appropriate? Is there an acceptable response rate? Is the mixed methods research design relevant to address the qualitative and quantitative research questions, or the qualitative and quantitative aspects of the mixed methods question? Is the integration of qualitative and quantitative data relevant to address the research question? Is appropriate consideration given to the limitations associated with this integration in a triangulation design?

Hanbidge

Cleveland

Author	Screening Questions	Qualitative	Quantitative descriptive	Mixed method
Hanbidge
Cleveland

Table 7

Critical Appraisal of Descriptive Survey Studies based on the Centre for Evidence-based Management (CEBM) Survey Tool (The Centre for Evidence Based Medicine, 2020) (Green = yes; red = no; Orange = unclear)

Author	Did the study address a clearly focused question / issue?	Is the research method (study design) appropriate for answering the research question?	Is the method of selection of the subjects (employees, teams, divisions, organizations) clearly described?	Could the way the sample was obtained introduce (selection)bias?	Was the sample of subjects representative with regard to the population to which the findings will be referred?	Was the sample size based on pre-study considerations of statistical power?	Was a satisfactory response rate achieved?	Are the measurements (questionnaires) likely to be valid and reliable?	Was the statistical significance assessed?	Are confidence intervals given for the main results?	Could there be confounding factors that haven’t been accounted for?	Can the results be applied to your organization?
Urpi-Sarda

5 Discussion

In this study, a scoping review was conducted to explore the existing literature on the enablers and barriers to facilitating the development of reflective practice skills of third level healthcare students through technological means. A comprehensive and exploratory approach to searching the literature was conducted, with six studies ultimately included in the narrative synthesis. While a range of enablers and barriers were identified which will provide direction for future research and practice, results must also be interpreted with caution due to limitations within the process and product of this scoping review.

Key findings of this study indicated that there is limited available evidence regarding the use of online technology to facilitate reflective practice within pre-registration third level education, thus suggesting an area of future research need. None of the included studies were conducted with student SLTs reinforcing this gap for the SLT profession. It is notable that many studies were excluded as they were conducted by non-AHP professionals, for example within medical and nursing disciplines. This suggests that SLT and other AHP fields could benefit from investigation and emulation of the work conducted in other healthcare disciplines. In addition, many studies were excluded as they were published more than five years ago, suggesting that little research in this area has been conducted with emerging and developing technology, potentially indicating areas for subsequent investigation. Building on this point, it was noticeable that most included studies primarily referenced standard ePortfolios (Thompson, Smythe & Jones, 2016; Urpi-Sarda et al., 2016; Cleveland, 2018; Hanbidge, McMillan & Scholz, 2018), or essays (Finger-Ossinger & Löffler-Stastka, 2018). While some of these methods allowed for uploading of clinical artefacts or multimedia data, many of the features included in these studies could have been conducted on- or off-line (e.g. hand-written clinical reflections, essays, competency forms). Only one included study (Cohn & Plack, 2017) referenced the use of novel methods in collecting reflections, via the selection of word clouds. It is advised that future research investigates the unique features that technology may offer to this area, such as the use of video or voice recordings, the creation of innovative clinical resources online, or the use of increased connectivity to facilitate active and deep learning across disciplines and geographic locations in real-time. For example, using digital technology to facilitate reflection in action as well as reflection on action as promoted by Schön 1987), which are equally important with SLT clinical practice that is rooted in interpersonal relationships in the therapeutic moment (Hill et al., 2012). Finally, it was noticeable that studies differed greatly in their timings of reflective submissions (e.g. before, during, after placement), the methods of providing feedback to learners (e.g. verbal, written), and the means and purpose of assessing (e.g. corrective feedback/forensic diagnosis, or feedforward feedback) (Price et al., 2010). It is essential that the influences of such factors are explored within future research, in addition to consideration of the impact of assessor relationships, dialogic methods, and definitions of effectiveness, among other key components of reflective feedback provision (Price et al., 2010).

It was noticeable in this study that the enablers and benefits of facilitating online reflective practice resembled those listed for “traditional” methods of reflective practice, including deep learning, increases in critical thinking, and improved linking of concrete clinical learning to theoretical concepts (Edwards & Thomas, 2010; Kinsella, 2006; Mann, Gordon & McLeod, 2009; Caty et al., 2016; Kember et al., 2008; Kinsella et al., 2012; Wald et al., 2009), suggesting foundational commonality across methods. However, seemingly unique to the online methods was increased reports of creativity in problem-solving, the ability to continually monitor one’s own learning through a central focal point, and the ability to iteratively seek help and feedback from peers and supervisors via increased connectivity. Within higher education, students are required to demonstrate core skills in independent thinking, effective communication, responsible action, and continuous professional development (Student Learning Development, 2021). As such, we suggest that using more responsive and intuitive technological methods of reflective practice may support students in SLT and other allied health disciplines to develop these skills, while also enabling them to create an online record of learning and reflection which may serve as the basis of their future professional identity development.

With reference to barriers, both students and educators recommended increased support and training in the use of these online methods, compared to the use of more “traditional” means. We noted in our examination of the details of reflective practice activities and tools used that there was a lack of underlying theoretical frameworks (e.g. Kolb, 1984; Gibbs, 1988; Wareing 2016) referenced within primary studies to explicitly guide the development, production, and assessment of reflective practice. Such established frameworks may have provided the necessary structure and scaffolding requested. It is unclear if students and assessors had access to guiding frameworks or rubrics to scaffold both their writing and marking of these pieces, thus potentially creating uncertainty and a perceived need for additional support and education. It is acknowledged that the use of reflective models facilitates students to develop and demonstrate meta-cognition and meta-reflection, while also providing templates upon which solid rubrics for assessment of these reflections can be constructed (Norrie et al., 2012). Therefore, we suggest that the design of future online reflective practice activities for student SLTs and other allied health disciplines adopts and champions existing reflective models in order to guide all involved through core components of the reflective process, thus potentially overcoming an identified barrier to their use. Enhanced reflective practice skills will lead to enhanced clinical competence of our future colleagues, as they will have developed the ability to work through common challenges as well as solve the unpredictable problems that will no doubt arise in the workplace, which will ultimately result in enhanced client-centred care and a stronger profession (Cook et al., 2019).

6 Limitations

No research is without limitations, and while this research presents a novel synthesis of the existing literature in this area alongside guidance for HEIs in instructional, pedagogical, and curricular reflection and planning (Kreber & Cranton, 2000), some process and product limitations must be acknowledged. With regards to process limitations, authors excluded non-AHP professionals as this was the focus of the review. In addition, grey literature and records older than five years were excluded to ensure peer-reviewed and contemporaneous literature on recent technology was prioritised. However, the broadening of this criteria could have enriched the findings of the review and provided greater insights into practice in this field. With regards to limitations of the product of this review, it must be acknowledged that study designs were highly heterogenous with mixed quality and that the sample included in the qualitative synthesis was small, with a range of different technologies used, thus limiting generalizability. In addition, SLT and some other AHP professions were not represented in the included studies, thus potentially impacting relevancy and application. As reflective practice has been described as a mechanism for facilitating professional identity development (Bass, Fenwick & Sidebotham, 2017), it is essential that innovative reflective practice is encouraged and emphasized within education and practice to prompt a broader movement towards the development and consolidation of not only individual, but sector-wide, professional identity to meet registration standards and to continue to deliver and enhance the standards of patient care into the future (Bass, Fenwick & Sidebotham, 2017; Caty, Kinsella & Doyle, 2016; Beecham, 2004). Finally, it is worth noting that as the search was completed in November 2020, authors may not have identified all studies reporting the use of technology for reflective practice that was used in response to the COVID-19 pandemic. Therefore, it would be prudent to update this search in future reviews to capture any contemporaneous innovations.

7 Conclusions and future directions

It is recommended that researchers extend their sampling strategies to include the broad spectrum of AHPs to ensure that all professions are represented. There is a clear need for specific up-to-date SLT research on online reflective practice. In addition, with regards to the practical design of these online tools and the subsequent reflective activities which are facilitated on these platforms, we advise greater integration of theoretical frameworks (e.g. Gibbs’ (1988) or Kolb’s (1984) models) to scaffold student learning and support each step of the reflective practice process. Also advised is early integration of reflective practice into the curriculum, with links to developmental competencies across pre-registration programmes and explicit integration of reflection to standards of proficiency requirements in order to promote early and ongoing development of the reflective practitioner (Schön, 1983). Finally, in relation to the practical design, implementation, and assessment of such online activities, it is advised that the views of both students and practice educators are sought and integrated, to augment the clinical utility of these tasks and to boost their potential real-life impact on reflective practice.

In conclusion, this review suggests that the use of online reflective practice activities supports the development of critical thinking, meta-cognitive, and communication skills, while also embedding reflective practice as an everyday clinical activity, thus supporting the potential growth of SLT and AHP students into modern reflective practitioners (Schön, 1983). Although limitations within the research were identified, a range of enabling and hindering factors to inform the potential use of these online activities were identified. If accounted for, online reflective practice through technological means has the potential to facilitate, support, and augment the use of reflection to enhance the quality of professional education and healthcare delivery, both during the current COVID-related remote teaching period, and indeed, into the future of post-pandemic blended teaching approaches.

Footnotes

Acknowledgments

No funding was secured to support this research.

Conflict of interest

The authors declare no conflicts of interest.

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