Abstract
Conventional risk assessment methods are widely used for industrial safety applications. However, there are serious obstacles to their usage as; (i) all of the potential hazards are considered as an independent event, (ii) various risks are identified based on these hazards, (iii) risk magnitudes of these risks are obtained without considering interdependencies among the hazards, and then (iv) the protective measures against the defined risks are taken based on these risk magnitudes. Therefore, conventional methods do not provide any assessment for overall risks in the working environment. Furthermore, although an accident may cause different severity such as loss of working days, loss of limbs, occupational disease, and death, the conventional methods do not consider all potential consequences of any accident, simultaneously. The main objective of this paper is to propose an effective risk assessment approach by using the fuzzy set theory, Analytical Hierarchy Process (AHP), Fuzzy Inference System (FIS), and Quality Function Deployment (QFD) methods to quantify the risk of any hazard considering interdependencies among all potential hazards and consequences in working environment. Within the scope of this research, an application in the mining sector has been presented to illustrate the validation and the effectiveness of the proposed approach ** .
Introduction
The magnitude of any risk is quantified by the combination of the probability of loss arising from potential dangers and the severity caused by these losses on the employ and the system in terms of occupational health and safety. It is possible to create a safe working environment by eliminating or minimizing potential risk factors. Therefore, occupational health and safety specialists aim to provide a safe operation through various methods that eliminate the adversities. Various analytical methods have been identified to assess the qualitative and quantitative data obtained through measurement and observation [1].
The fundamental goal of occupational health and safety practices is to prevent workplace accidents and occupational diseases. Any operations may cause workplace accidents producing both significant material and immaterial losses including injury, loss of limbs, death, and as well as occupational diseases. These losses are mostly experienced in the mining and construction sectors in Turkey and in the rest of the world. According to the data provided by the International Labor Organization (ILO), mining workers are 3–6 times more at risk of accidents than the workers in other fields [2]. In Turkey, the mining sector is also one of the worst sectors in terms of the fatal and permanently incapacitated accidents. According to the Social Security Institution (SSI) statistics in Turkey, around 9% of all work-place accidents have occurred in the mining sector. Furthermore, 18% of these accidents are permanently incapacitating accidents and 28% of them are fatal work accidents. Therefore, the mining sector is one of the three priority sectors identified by the Ministry of Family, Labor, and Social Services in terms of fighting workplace accidents. In addition, according to the Hazard Class Directive, which is prepared by the ministry, the mining sector is in the “Very Hazardous” category [3]. Therefore, effective proactive approaches to prevent occupational accidents in the mining sector must be developed and implemented immediately.
Risk management including risk assessment, risk analysis, and risk evaluation is the most important and proactive approach to eliminate workplace accidents. Current approaches used for risk management take the source of the hazard as a point of reference, identify the various risks associated with that source and specify the control measures to be taken to counter the risks involved. Furthermore, many different analytical methods are used for risk analysis and these methods have conducted just only activity-based analysis or risk-based analysis [5, 6]. When the risk analysis methods used in the literature are examined, it can be concluded that “Fine-Kinney” and “Failure Mode and Effect Analysis (FMEA)” are the most used methods in the mining sector. Fine Kinney method calculates risk magnitude by considering probability, severity, and frequency while FMEA provides risk magnitude by considering probability, severity, and detection parameters. Both methods quantify risk as a categorical structure. However, the current method is far from being able to present an assessment of the main risk across the entire operation [4]. Therefore, a novel approach based on Fuzzy Analytical Hierarchy Process (FAHP), Fuzzy Inference System (FIS), and Quality Function Deployment (QFD) methods have been proposed to literature in order to cope with the difficulties given above.
QFD Method which is proposed by Akao [8] in 1966 for the design of ships at Mitsubishi’s Kobe shipyards in the early 1970s [9] is widely used to improve the quality of both the system and products in the industry. The method is actively used to increase customer satisfaction by translating customer expectations or requirements into product and design parameters [7]. The QFD method covers the processes carried out on a schematic called the “House of Quality” including rows for customer requirements, columns for the technical characteristics used to meet those requirements and a matrix in which the degree of relationship between them is identified. In the relationship matrix, the technical characteristics and customer requirements are associated with one another by assigning numerical values to the expressions as: weak, medium and strong. In the correlation matrix, which forms the roof for “The House of Quality”, the degree to which the technical characteristics will affect one another is identified as positive, negative or neutral. This association makes it possible to see how other characteristics and the performance of entire system will be affecting by improving any technical characteristic. Once the matrices are worked out the priorities, those areas that need to be tackled are identified by listing the technical characteristics in order of importance [10].
When the studies in the literature are examined, the QFD approach is used in many different areas such as customer-oriented product design, improving the existing system, and competition analysis. When a study in which the QFD method was used in conjunction with the existing methods for risk analysis and assessment. It was used only for prioritizing purposes by associating risks with precautions. However, the method does not offer an assessment for the overall system [11].
Based on the literature, the conventional methods, used for risk analysis, consider hazards as a reference, identify various risks depending on these hazards, and specify the protective measures to be taken against the determined risks. However, these methods don’t provide any assessment for overall risks in the working environment. Furthermore, these methods do not consider simultaneously all of the possible consequence of an accident although it may cause different severity such as loss of working days, loss of limbs, occupational disease, and death [12]. In the scope of this study The House of Safety approach, inspired by the “The House of Quality (HoS)”, has been proposed in order to analyze potential risks with a possible consequence at different levels of the working environment and evaluate the combined effects of those risks simultaneously. The House of Safety has been developed by embedding the FAHP and FIS into the QFD method. FIS is used to evaluate the importance degrees of the related activity while both FAHP and FIS are utilized together to determine the potential risk of possible consequences. The importance degrees of related activities are obtained based on the workload of the activity, duration of the activity in the process, and interdependencies among activities by using FIS.
The rest of the paper is organized as follows: a brief literature review on the applications of risk analysis methods are given in Section 2. In Section 3, a novel risk assessment approach named “House of Safety” is presented. Section 4 provides an application of occupational health and safety assessment in mining sector. Finally, concluding remarks and suggestions are presented in Section 5.
A part of this study is presented at INFUS 2019 and is given an extended version for the special issue [12].
Literature review
Risk assessment techniques are classified into three categories as quantitative (PRAT Technique, DMRA Technique, Risk Measures of Social Risks, QADS, ORA Technique, CREA Method, PEA Method, WRA ... etc.), qualitative (Check Lists, What-If Analysis, Safety Audits, HAZOP, Task Analysis, STEP Technique ... etc.) and hybrid (HEAT/HFEA, FTA, ETA, RBM ... etc.) [13].
The risk assessment matrix, which is one of the most commonly used approaches, has been developed in order to meet the safety requirements of the US military standards. Matrix diagrams are evaluation tools which are used to analyze the relationship between two or more variables. One of the simplest matrix methods is L type (5×5) matrix which is multiplied by ascribing them values using the figures identified for probability and intensity. The assessments are made in line with the resulting scores. X type matrix is more inclusive (probabilities, statistical data, costs of preventions ... etc.) matrix method and it can be done by experts who have at least 5 years of accident investigation experience [14, 15].
One of the most commonly used risk assessment methods is “Fine Kinney Method” which is suitable for all areas of the industry and easily applicable. This method was revealed by Kinney in 1976. Fine-Kinney Method includes scales for probability, intensity, and frequency. There are point intervals identified for every scale and a score is obtained as a result of multiplication by similarly ascribing value, and the assessment is made according to the score intervals [16].
FMEA (Failure Modes and Effects Analysis) is the other method which is the most widely used methods in industrial risk analysis. The basis of the method; total or part of any system is considered; the parts, tools, and components that may occur in these components are examined and the results that can be affected are analyzed. The types of FMEA are System, Design, Process, and Service. The FMEA method uses coefficients for occurrence, severity, and detection [17].
ETA (Event Tree Analysis) and FTA (Fault Tree Analysis) are quantitative weighted hybrid techniques and widely used in risk management. ETA is selected to see where an accident will proceed with operator errors and system disturbances. Logic calculation system is used. It is the main technique used in the result analysis since it shows the conditions before and after the accident. FTA examines error by subcomponent, identifies mechanical, physical, chemical or man-made errors and mechanisms of these errors, schematizes probable sub-events with a logical diagram and is used in conjunction with reliability and probability theorems [18].
HAZOP (Hazard and Operability) and ICCT (International Chemical Control Toolkit) are commonly used risk assessment methodologies of the chemical industry. Both methods are qualitative. HAZOP examines the parameters in chemical processes and performs a comprehensive analysis. ICCT focuses on chemical risk factors and prioritizes by risk levels [13–19].
Multi-Criteria Decision Making [AHP (Analytic Hierarchy Process), ANP (Analytic Network Process), TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) etc.], Fuzzy Logic and its combinations also have used for risk assessment of safety management in the literature. Multi-Criteria Decision-Making Methods allow the consideration of both objective and subjective factors in selecting the best alternative. Fuzzy logic is a branch of artificial intelligence and product of simulation works on the human brain. It is a mathematical system which is based on the fuzzy set theory. Control system used fuzzy logic is based on the logical expressions and the connections between the mentioned expressions. Fuzzy logic doesn’t need any mathematical model of the system and it can be controlled by using the logical expressions [20–22, and 31].
Proposed method
In this paper, a new risk assessment approach, “House of Safety (HoS)”, has been proposed to determine priorities of the total risks on the working environment and to present importance degrees of the precautions which must be taken. In this section, the calculation process of the proposed approach has been explained step by step in detail. The structure of the proposed method is given in Fig. 1.

Structure of the proposed approach.
In this step, the members of the risk assessment team are determined and the risk assessment process is planned. In the planning stage, the types of data to be collected, data sources used in the study, and team members’ assignments and responsibilities are identified. In this step, importance degree of each member in the team is equal to each other since it is assumed that they have the same expertise.
At the work environment, there are various activities involving different tasks and responsibilities that affect project success. Among these, workload of any activity, duration rate in the total project time, and interdependencies among the activities are key factors on success. Therefore, in order to determine importance degrees of the activities conducted in the work area, the workload of the related activity, the duration of each activity within the predicted total project time, and interdependencies of the activities have been considered, simultaneously. In this phase, Mamdani fuzzy inference mechanism [23, 24] is used to calculate importance degrees. The model characterizes a rule-based system and the general structure of the rule-base used in the model is given in the following equation. The rules for the inference mechanism are presented in Table 1.
Fuzzy rule base which is used to determine risk magnitude
In the equation, x n (n = 1, 2, 3, … m) expresses the input data set, Z i andP i are the linguistic expression defined by the membership functions, the y presents the output value, and k symbolize the number of the rules utilized in the rule-base. If multiple discrete rules in the system are activated at the same time, a MAX-MIN operator is used to obtain the result. The MAX-MIN operator is given by the following equation [25].
The μ Pk , μZ1k, μZ2k given in the equation are the degrees of membership for the output y, and the inputs x1 x2, and x3, respectively.
The fuzzy output value obtained from the model needs to be defuzzified. The centroid or area or center of gravity (COG) method, which is widely used in practice, will be used in this study for the defuzzification procedure.
The equation for this method is as follows [26]:
The
Detailed information for the rules of the inference mechanism used in our study is given in Table 1.
Potential severities caused by risk

Triangular membership functions for linguistic scale.
The expression μ vi , μ ari , and μ a i as given in Equation 6 is the values for threat, activity rate, and degree of membership for the activity’s degree of importance, respectively. Multiple rules can become active depending on the input values in the fuzzy inference mechanism. In this situation, the fuzzy inference mechanism generates results by using the minimum operator as given in Equation 7.
One single result is obtained depending on the results obtained as a result of the rules that were validated depending on the input values, and this result is used in Equation 8.
Since the values obtained are degrees of membership they need to be clarified so that the data can be used in the QFD table. Equation 9 is used for the clarification operation [25].
When an accident occurs, it can result in various negative outcomes such as permanent incapacitation, loss of limb and even death. In other words, accidents can result in different outcomes each having different probabilities. The probable outcomes as a result of any risk are given in Table 2.
Conventional methods only base the intensity parameter on the most likely outcome. In a departure from the literature in our study, we work out the intensity value by taking the possibilities of happening for all the adverse outcomes into account. The steps to be followed when calculating intensity are:
Let the matrix showing the pairwise comparisons be
Here
Linguistic scale for comparison matrix [29]
The fuzzy weights are calculated with the aid of the equations given below.
In Equation 11,

Linguistic scale for activity weight (w).
The RS value given in Equation 14 shows the risk intensity, while the μ (y i ) value shows the central point of the linguistic expression given in Fig. 3.
In this stage, a schema is created for the “House of Safety” approach risk assessment in which the weighted activities are associated with the risks. The activities whose weights are known are evaluated together with the likely risks using the relationship matrix. At this phase, the total weight of the risks is also determined. “The House of Safety” is given in Fig. 4 schematically.

Calculates of The House of Safety (HoS).
The numerical comparisons of the degrees of relationship in the relationship matrices are categorized as strong relationship (9), medium relationship (3) and weak relationship (1). In calculating the degrees of importance, the absolute degrees of importance are worked out by multiplying every relationship degree by every weight and adding them together.
The relationships in the correlation matrix that makes up the roof of the Safety House are associated as positive (+) or negative (-). The presence of a negative relationship states that the measures to be taken in order to prevent risks cause to cancel each other out. For this, a special effort should be taken to provide the relevant precautions.
In this section, the proposed method is applied to evaluate the risks of a mining project. An open pit mine operation was selected for the application of the proposed method. Then, the activity and risks to be weighted were determined based on the literature survey and investigation of industrial applications. The activities for project risk assessment are given in Table 4 by specifying the possible risks and the measures to be taken. To minimize the subjective differences, a risk assessment team consisting of two B-Class and one A-Class work safety expert was created. The risk assessment team evaluated every single parameter respectively, and the results were interpreted according to these data.
Activities and Possible Risks
Activities and Possible Risks
Occupational Health and Safety Specialists’preferences
The estimated project duration and completion periods for the activities are given in Table 6. The estimated values for the activities are obtained using Equation 5. Since the durations are estimates, the fuzzy durations in which the uncertainties in the activity periods can be considered are given in Table 6.
Fuzzfied activity durations
The values in Tables 5 and 6 must be converted into degrees of membership by using Fig. 3 in order to place them in the fuzzy inference mechanism. The degrees of membership for the linguistic classes calculated to assess both duration and threat are given in Table 7. When the degrees of membership obtained for the threats and durations were entered into the system the rules expressed in Equation 6 and given in Table 1 become active and the degree of importance for the activities is calculated together with the activated rules. The degrees of membership corresponding to the linguistic scale given in Fig. 3 and used to represent the degree of importance are calculated. Afterward, the activities’ degrees of importance in forming the foundation for risk are obtained using Equation 3. The results of the calculations are given in Table 7.
Threats, Activity Duration, Importance Degree of Membership and Activity Weights
Damage Due to Material Fall Parameters
The fuzzy weights, net weight and intensity values obtained for all the assessments pertaining to all risks are given in Table 9.
Fuzzy Weights of Risks, Net Weight and Severity Values

Calculates of The House of Safety (HoS).
As a result of the activities and the risks whose weighted degrees of importance as associated by the “The House of Safety” method were identified, the risks were ranked as: “ R2 >R8 >R10 >R1 >R11 >R6 >R5 >R7 >R9 >R4 >R12 >R15 >R3 >R16 >R20 >R18 >R14 >R19 >R17 >R13” (Fig. 5). Prioritization for this listing was carried out by taking the relative importance scores as a baseline. Accordingly, the most important risk element equating to R2 was identified as “Being hurt by falling from high up” while the other important risks were identified as R8: “Being hurt by electrocution”, R10: “Being hurt by fire” and R1: “Being hurt by falling objects” respectively. R13, R17, and R19, corresponding to “Hurt by exposure to vibration”, “Hurt by exposure to radiation” and “Hurt by a lightning strike”, were identified as low probability risks. When the statistics are examined this prioritization fully matches the mining sector in terms of likely risks.
In the literature, there are lots of methods obtaining risk magnitude based on severity and probability parameters. In addition to these parameters frequency and detectability parameters are used in Fine-Kinney and FMEA methods, respectively. Furthermore, Fine-Kinney Method and FMEA are also the most widely used methods for risk analysis and risk assessment at the mining sector. Although these methods well work to provide risk magnitude for each risk factor, individually, these methods are far from providing overall risk at mining site including the interdependencies among activities. Furthermore, conventional risk analysis methods consider just potential severity of any risk factor. The potential consequence of any risk factor are varies including different possibilities. For this, in this paper, a novel approach including QFD, fuzzy AHP, and fuzzy inference systems in order to cope with the deficiencies defined above. In this perspective, “House of Safety” has been structured for the analysis. The main advantages and the originalities of the proposed approach has been summarized as follows; The proposed approach considers the interdependencies among the activities at working environment while calculating risk magnitude. However, the conventional risk analysis methods cannot consider interdependencies. The proposed approach calculates risk magnitudes based on all potential consequences of any risk. However, the conventional risk analysis methods consider only the most possible consequence. The proposed approach includes fuzzy inference system to provide better reflect human inference system in the decision process. Hence, this provides sensitivity on the obtained result. However, the conventional risk assessment methods work based on categorical data set. Therefore, these methods are far from the sensitivity. When the conventional methods are applied, since there are too many analysts’ preferences, meaning subjective factors, it is possible to obtain very different results when the same assessment is made by different people. However, since the subjective factors are reduced to a minimum by making a detailed association in the “The House of Safety” method that is being proposed, it is possible to calculate real risk weights.
In this paper, the proposed approach has been applied to mining sector in order to illustrate the applicability of the method. Since the proposed method is not unique to any specific sector, it can easily be applied for any sector in order to analyze risks at working environment. For the further study, the cost analysis of the control measurements can be added to proposed approach. In addition, the proposed approach can be extended by using extensions of ordinary fuzzy sets such as intuitionistic fuzzy, hesitant fuzzy, type-2 fuzzy, Pythagorean fuzzy set, or neutrosophic sets.
