Abstract
The Sars-Cov-2 coronavirus outbreak significantly impacted Ghana’s educational system, driving schools to close campuses and swiftly deploy online instruction. This study evaluated e-teaching in higher education amidst the Sars-Cov-2 coronavirus by using the University of Ghana as a case study. Specifically, the study investigated university instructors’ preferences for online instructional strategies to enable higher educational institutions to transit smoothly into online teaching and learning. With the help of a face-to-face questionnaire administration, this cross-sectional study used a discrete choice experiment design to capture the responses of 230-course instructors. The analysis of the survey data obtained was possible using the multinomial logit model. Our results revealed that a recorded lecture video had the highest preference among the course instructors, breakdown of teaching content for approximately 30 to 45 minutes, providing online tutorials, and online support/video tutoring from teaching assistants were the important instructional attributes to help higher educational institutions transition into online teaching and learning.
Keywords
Introduction
The Coronavirus Disease 2019 (COVID-19) outbreak began in Wuhan, China, and quickly spread around the world (Zhu et al., 2020). Every continent on the earth has been affected by this lethal infectious disease because of the outbreak’s rapid nature and the virus’s contagious strength. However, measures for minimizing the transmission of this contagious virus have been developed, including completely washing hands with cleaner water for at least twenty seconds, social distancing, ban on public gatherings, and temporary closing of schools, among others. Given the momentum at which the virus spreads, it was important to close all schools, to assist decrease the infection’s negative impact (Sundarasen et al., 2020). More than 100 countries ordered institutions to suspend in-person education by March 18, resulting in roughly half of the world’s entire student population not attending classes in person and not seeing their instructors face-to-face (Naveenkumar et al., 2020). School closures eventually impacted more than 87% of students worldwide (Schleicher, 2020). It also results in zero teaching and learning while instructors are being paid.
Therefore, like Ghana and other nations impacted by this virus, higher educational institutions implemented the online teaching and learning approach known as E-learning. E-learning is the creation and development of a learning experience through the use of computer technologies and systems (Matheos & Cleveland-Innes, 2018). E-learning, on the other hand, refers to the use of electronic media like the internet, CDs, mobile phones, and indeed television to facilitate remote literacy and instruction (Abidova & Guzacheva, 2020). E-learning is a complex process that incorporates users/participants, e-learning portals, content, and technology tools and design. It is distinct from traditional or other forms of education in that it focuses an equal emphasis on education and substantiated literacy (Ankerson & Pable, 2008). Even before COVID-19, the higher education system was in constant flux, with universities attempting to meet the demands, wants, and ambitions of their students. Therefore, information and communication technologies, as well as E-learning systems, are regarded as critical components of university operations, and such institutions are doing everything they can to invest more in online tools. However, blending new E-learning technologies to enhance and help both teaching and learning is one of the most remarkable challenges for universities and colleges. The conception of E-learning has numerous distinctive interpretations due to its complexities.
Previous studies have shown that E-learning has various benefits for students since it is highly focused on the students, it is extremely adaptable, and it may also improve contact among students by giving tools such as video conferences, email, chats, and forums. Likewise, internet know- approaches expedite the dispersion of content to a large number of users at the same time; scholars benefit from e-learning portals in a variety of ways, including more control over the material, greater control over time spent learning, and the opportunity to personalize the process to the student’s needs and learning goals. This may explain more contact with students, and despite some crucial limitations imposed by the existing system, E-learning may improve students’ literacy experiences.
Even though systems and technologies have aided in the creation and extension of educational possibilities, the use of E-learning in advanced education, and scholars’ evaluations of its effectiveness, have piqued the interest of numerous researchers. A study on scholars’ opinion of the perpetration and integration of E-learning portals and platforms using the Technology Acceptance Model (TAM) as a theoretical foundation revealed that all scholars responded that the E-learning module they took was useful and easy to use, stating emphatically that they understood the contents of the study and effortlessly navigated and manoeuvre through documents with ease (Zhelezniakova & Lapteva, 2021). In general, studies on the use of E-learning in higher education show that it is beneficial, effective, and has a positive impact on student performance. The vast majority of academic instructors are of the view that E-learning can revolutionize the educational process by enhancing student coordination and communication, as well as giving versatility and a deeper understanding of lectures (Mailizar et al., 2020). However, the absence of peers’ physical presence can lead to feelings of loneliness, as well as diminished motivation and delayed feedback or support from teachers when students need it throughout the learning process (Harapan et al., 2020). E-learning is further hampered by poor internet quality. This is due to the high cost of internet access in Africa, as well as the poor quality of service (Stork et al., 2014). This will result in pauses and interruptions in the teaching and learning process, and students who are unwilling to study will hide behind the excuse of bad internet access and refuse to participate in the learning process (Bingimlas, 2009).
Nevertheless, these challenges can be addressed with the help of instructors who adjust their tutoring styles to the requirements of their students. According to the findings of research conducted at the start of the epidemic, 66.9% of respondents (students and instructors) thought E-learning was new to them and that they were not prepared for a completely online experience (Chang & Fang, 2020). While most studies focus on students’ positive attitudes toward online learning, similar studies have found that students do not regard online courses as having the same value as classroom courses (Elzainy et al., 2020) and that students prefer hybrid learning (a mix of in-person and online programs) over traditional learning. Bao (2020) is of the view that contingency plans for unforeseen circumstances, division of teaching content into smaller units, adjustment of teaching speed, sufficient support from faculty and teaching assistants, and high-quality participation are the high-impact online education fundamentals. However, she did not quantify these claims. Our study fills this knowledge gap by providing quantitative evidence in this regard. To the best of our knowledge, this is the first research of its kind to explore university instructors’ preferences regarding online teaching strategies as they transition smoothly into E-education amid the COVID-19 pandemic. This article revealed that a contingency plan to deal with an online education platform shutdown in the case of a recorded lecture video, breakdown of teaching content for approximately 45 minutes, providing online tutorials, and online support/video tutoring from teaching assistants were important instructional strategies to help higher educational institutions transit smoothly unto online teaching and learning. The trade-offs course instructors would make regarding current online learning instructional strategies were also highlighted in this study. Instructors were willing to trade-off the contingency plan to deal with online education platform shutdown in the case of recorded lecture audio, online support from teaching assistants in the case of providing consultation, and phase of teaching in the case of offline self-learning.
Methods
Survey
This study was conducted in compliance with the guidelines for the design and execution of discrete choice experiment (DCE) studies (Hauber et al., 2016; Lancsar & Louviere, 2008). A crucial aspect of DCE design is the selection of attributes and their corresponding levels. The number of attributes and levels to be used in a DCE design is critical because it influences survey results. The researcher must include all important features and attribute levels to avoid respondents forming substantial conclusions based on missed qualities or levels. The recognition of the attribute and its levels should take into account the perspective and experiences of the target population, as well as their cultural and linguistic contexts (Mangham et al., 2009). Therefore, in this study, an extensive literature review about online teaching and learning amidst COVID-19 was conducted to identify an initial list of online instructional attributes (Kohn et al., 2010; Astri, 2017; Bao, 2020; Harapan et al., 2020; Zaharah et al., 2020; Mailizar et al., 2020). These attributes were reviewed by 10 higher education specialists (instructors) and a DCE expert through a focus group discussion. Six relevant attributes and their corresponding plausible levels (one of the attributes at three levels and five of the remaining attributes at two levels) were identified as appropriate through the focus group discussion as well as from a policy standpoint to include in our DCE. The six attributes used in this study are a contingency plan for dealing with an online education platform shutdown, breakdown of teaching content, online instructional information, online support from teaching assistants, strengthening of students’ active learning outside of class, and phase of teaching.
The option selection to be utilized in the choice task, which is defined by a range of choices, attributes, and associated levels, is aided by a well-defined experimental design framework. This is a highly effective strategy for altering attributes and their related levels to rigorously test a specific hypothesis of interest (Louviere et al., 2000). The instructional attributes and their corresponding plausible levels resulted in 96 treatment combinations. However, since it will not be possible to present all the 96 experimental combinations to respondents as it will result in information overload, the JMP Pro (Version 16.0) statistical software was used to reduce the 96 experimental combinations to 12 choice sets of size two (alternatives/instructional strategies). These choice sets were further divided into two blocks to minimize participants’ cognitive burden as frequently encountered in DCE studies (Rajasulochana et al., 2016). An example of a choice question utilized in the DCE survey is presented in Table 1.
Example of a DCE question used in the DCE survey
Example of a DCE question used in the DCE survey
Please bear in mind that you are choosing instructional strategies to promote student literacy focus and engagement in the aftermath of the COVID-19 epidemic to make a smooth transition to online learning. Please indicate which option (instructional strategy A or B) you prefer in the table below?
The discrete choice experiment is a statistical technique that is survey-based and used to quantitatively investigate individual stated preferences in a hypothetical setting (occasionally real). Disciplines, where choice designs have been widely used, include education, health economics, environmental valuation, and other disciplines where there are no effective market institutions to observe consumers’ decisions and examine stakeholder preferences (Wang et al., 2017; Schneider, 2021). The administration of DCE is usually done through a questionnaire that contains typically three parts; respondent information (i.e., sociodemographic variables like income, age, education, and gender as well as anything relevant to the analysis of their decisions), an introduction to the DCE task (it enables respondents to understand the choice sets or choice tasks that they are responding to, why they are doing that, and how to do it correctly), and the DCE itself (i.e., choice tasks that usually contain at least two different hypothetical or real scenarios presented to respondents to indicate the preferences). A detailed description of how to select from possible alternatives was presented to study participants before they were asked to choose between options A or B for each choice question as shown in Table 1. The initial-draft survey questionnaire was also tested in a pilot. For DCE studies, a necessary component of the survey questionnaire is Pre-testing. As a result, researchers can practice and assess participants’ understanding of choice sets, attribute descriptions, and attribute levels, as well as their motivations for selecting specific choices during the actual survey (Adamowicz et al., 1998). For purpose of this study, university of Ghana instructors was tasked to decide on several two sets of instructional strategies or alternatives (i.e., choice sets of size two), which as before were generated using experimental design. These several two sets of instructional strategies were considered to be the principal factors influencing the instructor’s choice of instructional strategies thereby making trade-offs. To enable a smooth transition to online learning, the study will uncover crucial instructional features that will aid boost learning attention and involvement of students.
The outbreak of COVID-19 was unexpected, forcing universities to quickly shift all their existing courses online in a matter of days. A fully online course generally requires an elaborate lesson plan design, teaching resources like audio and video content, and technical support teams. However, most faculty members were struggling because they needed more prior preparation, expertise in teaching online, or help from educational technology teams. Therefore, in this article, we selected instructors as study participants based on their observations and experience of online teaching due to the sudden emergence of COVID-19.
The survey questionnaires were administered face-to-face, which solely involved course instructors at the University of Ghana who has engaged in online teaching due to the COVID-19 pandemic. The random sampling approach was used to sample 230 course instructors. In what follows, we mention that the required degree of accuracy of computed probabilities determines the minimum permissible sample size for simple random sampling. Here we assume that
Here,
However, to effectively assess the needed minimum number of respondents, we let
Random Utility Theory (RUT) underpins discrete choice experiment modelling. Per the perspective of RUT, the utility
Here
where the choice set
Now, suppose a university instructor chooses instructional strategy
For instance, if we assume a distribution for
Similar to the present study, this formula for the multinomial logit is sometimes used to describe models with two alternatives (Train, 2009). The fit of the model to the utility function is
The DCE dataset was analyzed using the corresponding model. All attributes were treated as generic or qualitative variables, and effects-type coding (Bech & Gyrd-Hansen, 2005) was used for the attributes. John’s Macintosh Project Pro (JMP Pro) version 16.0 was used for all statistical analyses. Confidence intervals as well as probability values (
Respondents’ characteristics
A total of
Demographic characteristics of the study population
Demographic characteristics of the study population
Multinomial logit estimates on online instructional strategy preferences
A utility coefficient is statistically significant provided that its associated p-value is less than or equal to a 1% or 5% pre-specified significance level. Table 3 shows that the preference weights of the various instructional attributes have the anticipated sign at the 95% confidence interval, but not all are significant. The marginal probabilities (MP) and marginal utilities for each utility coefficient in the model is reported. The marginal probability is the probability that an individual selects online instructional attribute A over online instructional attribute B with all other attributes set to their mean levels. Moreover, the utility coefficients generally show that course instructors highly place importance on a contingency plan to deal with an online education platform shutdown, followed by a phase of teaching, breakdown of teaching content, online support from teaching assistants, strengthening students’ active learning outside class and online instructional information. The multinomial logit estimates revealed that a contingency plan to deal with an online education platform shutdown in the case of a recorded lecture video (
Conclusionss
The purpose of this study was to investigate effective teaching practices for delivering large-scale online education in higher education amid the COVID-19 pandemic; we believe that this is the first detailed study to utilize DCE to investigate university instructors’ preferences for current teaching strategies implemented in response to the COVID-19 pandemic to improve student learning concentration and collaboration. The study included 230 course instructors (lecturers) from the University of Ghana, with 51.74% females and 48.26% males.
The most important deciding factor in successfully delivering large-scale online education was a contingency plan for dealing with an online education platform shutdown in the case of a recorded lecture video. Other studies (Lapitan et al., 2021; Bao, 2020; Nerantzi, 2020; Newton et al., 2014; Smith, 2014) found that the usage of lecture videos has a positive impact on teaching and learning; recorded lecture videos provide flexibility and convenience for students and promote active learning; students can play back components or the entire lecture video and fully comprehend by just watching it whenever it is convenient for them, and they may repeat it anytime some concerns emerge while studying. Prerecorded lecture resources can help students perform better because they are more attentive and responsive in classes that use recorded lectures.
In the case of 45 minutes, other stronger preferences for breakdown teaching content were observed. Similarly, to our findings, Bao (2020) discovered that instructors should fairly split the teaching content into multiple discrete modules or different topics or use a modular teaching method, with each lasting approximately 20–25 minutes to guarantee a clear knowledge structure.
The study also found that phase of teaching in the case of providing online tutorials, and online support from teaching assistants in the case of providing online support/video tutoring were important instructional attributes. Instructors, as well as teaching assistants, should provide an online or video tutoring section for students to enhance their deep understanding of instructional materials. Although preference for strengthening students’ active learning outside class in the case of providing homework/exercises, and online instructional information in the case of slowing down speech, were generally not/less important, instructors should not overlook these attributes in online teaching. Instructors should provide students with exercises and homework/assignments; submit short or summary reports as determined by their reading of instructional content or course-specific literature before the next lecture and exercises. Furthermore, because online teaching restricts body language and facial expressions due to the difficulty of using these tools through screens, Instructors should appropriately slow down their speech or tones to assist students to capture important information throughout their delivery.
The study also highlighted the trade-offs course instructors would make regarding current online learning instructional strategies. Instructors were willing to trade off the contingency plan to deal with online education platform shutdown in the case of recorded lecture audio, online support from teaching assistants in the case of providing consultation, and phase of teaching in the case of offline self-learning. As a result of the high demand for online education in the wake of an epidemic or pandemic, it is recommended to prepare contingency plans to address possible problems, including bandwidth overload, or provide pre-recorded lecture videos instead of lecture audios in advance to address problems, such as traffic overload issues of online education platforms (such as Zoom, Telegram, Google meet, WhatsApp, SAKAI). Instructors and teaching assistants can help students remain on top of their academic work by providing video tutoring via online modules and email support after a normal class schedule. Using the recorded videos could also free instructors from part of their academic work and will allow them to concentrate their efforts on a more effective teaching strategy.
The findings of this study may be used by governments, Higher education policymakers, and stakeholders in higher education to formulate strategies for a smooth transition from the traditional way of tutoring and learning to an online system since COVID-19 has shown us the need for online teaching and learning. This will also improve the enrolment of students in Higher Education since students will have time to work and school simultaneously. Furthermore, because this online teaching was deployed swiftly during the COVID-19 outbreak, students’ anxiety, despair, and tension must be addressed through a variety of methods so that students can participate in online learning actively and successfully.
Funding
For this research, authorship, and/or publishing of this work, the author(s) did not get any financial assistance.
Data/questionnaire availability
The data used to support the findings of this study as well as the questionnaire are available from the corresponding author upon request.
Footnotes
Acknowledgments
The authors would like to express their heartfelt thanks to all individuals who participated in this study: respondents and field enumerators. The authors are also thankful to the anonymous reviewers for their insightful comments.
Conflict of interest
The authors declare that there are no conflicts of interest.
