Abstract
Objective: This article examines how workers supported by outplacement services engage with an occupational transition through problem solving and learning.
Participants: The participants were 23 mid-life redundant white collar workers with at least eight years in their sector, organization or occupation. The selected interviewees either participated in training to broaden their professional competence or did not make any such 'expansive' efforts.
Methods: The study was based on narrative interviews, which enabled a detailed cross case examination of individuals' actions and choices and how the process unfolds over time.
Results: The results showed that people treat their job loss as a practical problem to be solved using various strategies. This problem-solving process is structured, with people passing similar crossroads defining particular challenges and opportunities giving people limited sets of choices.
Conclusion: The results point to the significance of creativity and learning in occupational transitions.