Abstract
BACKGROUND:
The conditions in the workplace have a critical influence on the mental health of nurses and their attitudes toward their job, which may impact patient care.
OBJECTIVE:
This cross-sectional study aimed to investigate the association between perceptions of the work environment and fear of COVID-19 experienced by nurses.
METHODS:
The data were collected using a demographic data form, the Work Environment Scale (WES), and the Fear of COVID-19 Scale. The study was completed with 183 nurses who provide care to COVID-19 patients.
RESULTS:
The mean scores for the WES and Fear of COVID-19 Scale were 63.59±12.35 and 21.98±8.36, respectively. There was a positive correlation between the points acquired from the “employee fears” section of the WES and the Fear of COVID-19 Scale mean ranks (r = 0.22). There was a weak negative correlation between the Fear of COVID-19 score and the WES “job satisfaction” score (r = –0.214). There was a weak negative correlation between the scores of the Fear of COVID-19 Scale and perceived support at work (r = –0.33) and between the WES scores and weekly working hours (r = –0.27). However, there was a weak to moderate positive correlation between the WES scores and number of days off per week (r = 0.45).
CONCLUSIONS:
Nurses experience a high fear of COVID-19, and a decrease in their attitudes of the work environment was associated with an increased fear of COVID-19. The fear of COVID-19 may be reduced by various interventions to provide support at work and increase nurses’ job satisfaction.
Introduction
The COVID-19 pandemic has had a huge impact on healthcare globally. During the pandemic, nurses were members of healthcare teams that were at very high occupational risk, according to the Occupational Safety and Health Administration [1].
Nurses worked under harsh conditions, such as exposure to COVID-19, isolation from family and loved ones, high numbers of cases, long working hours, inadequate staffing levels, inadequate personal protective equipment (PPE), lack of workplace safety training, and poor preparation [2–6]. Owing to the increased number of patients seeking healthcare, there was a need for increased staffing levels in emergency units, wards, and intensive care units (ICU) that provide care to COVID-19 patients [7, 8]. However, many nurses were infected with COVID-19 and required to self-isolate, and thus were unable to work, which led to other nurses working extra days and hours without taking days off or breaks during their shifts [5]. Solutions to meet this demand, such as deploying nurses from other areas or replacing missing staff members with less experienced, less trained, or recently qualified nurses in high-risk units (e.g., ICU), caused increased stress levels for both new and existing staff members [9]. These difficulties caused nurses to worry about their own health and safety.
Workplace conditions are the most critical factor that influences the mental health of nurses and their perceptions toward their job, which may impact patient care [10–12]. Nurses’ fear of COVID-19 interacts with many factors relating to the work environment. The work environment is a complex construct that includes a combination of physical, social, and psychological characteristics. These characteristics can be associated with factors such as the stress experienced by employees, support systems, communication, and leadership style. Therefore, the effect of the work environment on nurses’ fear of COVID-19 is an important area of research. Determining the fear level of nurses will help us to understand how effective the work environment is in meeting the emotional needs of health workers. The results of this study will guide health administrators, policymakers, and health organizations in developing strategies to reduce nurses’ fears. This would improve their working environment and contribute to improving patient care.
Thus, the aim of this study was to examine the relationship between the perceptions of the working environment of nurses who care for COVID-19 patients and their COVID-19 fear levels.
Research questions:
What is nurses’ perception of their work environment when caring for COVID-19 patients? What is the level of fear experienced by nurses toward COVID-19? Is there an association between nurses’ perceptions of their work environment and their level of fear toward COVID-19?
Methods
Design and participants
The target population of this cross-sectional study was 983 nurses working in five pandemic hospitals on the European side of Istanbul, Turkey, who provided care to COVID-19 patients during the recruitment period (August 2020–January 2021). At the time of planning the project and during the process of obtaining ethics approval, only those five hospitals on the European side of Istanbul met the criteria to serve as pandemic hospitals and their administrations agreed to take part in the study [13]. During the data collection period, all hospitals in Istanbul started serving as pandemic hospitals [14]; however, the initial five hospitals remained as the target hospitals due to time constraints and considering the longer experience of staff members working with COVID-19 patients in those hospitals. The minimum sample size was calculated as 276 nurses, using the sample size table with a 95% confidence interval and±0.05 margin of error [15].
A convenience sampling approach was followed considering the unavailability of many nurses owing to their increased workload. Nurses who (1) were working in a pandemic hospital during the study period, (2) agreed to take part in the study, and (3) provided care to patients who had a diagnosis of COVID-19 were deemed eligible for inclusion. The potentially eligible nurses were identified by the clinical nurse tutors in the respective hospitals. The exclusion criteria of the study are as follows: nurses not volunteering to participate in the study and not providing care to a patient with a diagnosis of COVID-19. As a result of the challenges with recruiting nurses with busy work schedules during the pandemic, only 183 nurses participated.
Data collection
The study data were collected online using Google Forms (google.com/forms/about/). A demographic form titled “Nurse Information Form” along with the “Work Environment Scale” and the “Fear of COVID-19 Scale” were used for data collection.
The clinical nurse tutors of the hospitals sent the data collection tools to the nurse managers of each relevant unit as a link to the online platform, and then the nurse managers circulated the link to their teams. It took approximately 20–25 minutes for nurses to complete the survey. Further details about the data collection tools are provided below:
Ethical considerations
Permission for collecting data from the pandemic hospitals was obtained from the Turkish Ministry of Health. Ethics approval was granted by the Istanbul Medipol University Ethics Committee (10840098-772.02-E.34480). The nurses read a participant information sheet and gave their informed consent prior to viewing the questionnaires on the online platform (Google Forms).
Data analysis
The statistical analyses were performed using IBM SPSS for Windows Version 22.0. Descriptive tests of frequency, percentage, mean, and standard deviation were employed. The distribution of numeric variables was assessed using the Kolmogorov–Smirnov test, and it was identified that the data did not have a normal distribution (p = 0.00). For this reason, the differences between individual characteristic variables and the questionnaire scores were analyzed using the Mann–Whitney U and Kruskal–Wallis tests. In order to determine the association between the scores of the Fear of COVID-19 Scale and the WES, Spearman’s rank correlation coefficient analysis was performed. The statistical significance was considered as p < 0.05.
Results
A total of 183 nurses participated in this study (response rate: 18.61%) with a mean age of 25.67±4.10 years (range 21–50 years). Their average weekly working hours were 58.10±10.29 hours (range 40–101 hours), and they had 3.07±2.36 (range 2–4) days off per week. Other individual characteristics of the nurses are presented in Table 1.
Individual characteristics of nurses and their association with the scores obtained from the Work Environment Scale and Fear of COVID-19 Scale (n = 183)
Individual characteristics of nurses and their association with the scores obtained from the Work Environment Scale and Fear of COVID-19 Scale (n = 183)
†Z = Mann–Whitney U test. ‡X2 = Kruskal–Wallis test. *p < 0.05, **p < 0.01, ***p < 0.001.
The nurses rated the support that they perceived at work during the pandemic as 4.52±2.21 out of 10 (range 0–10). More than half of the nurses reported concerns about the work environment, such as the risk of transmitting he infection to the people they live with, not being able to meet the needs of their family in case of becoming sick, having patient numbers that exceed the capacity of the hospital, and poor quality of nutrition and eating standards at work (Table 2).
Concerns about the pandemic (n = 183)
Concerns about the pandemic (n = 183)
The scores obtained from the WES and its individual sections are presented in Table 3. When the WES scores and individual characteristics of nurses were compared, there was found to be a statistically significant difference between the score for “having to stay in an accommodation different than their home during the pandemic” and the mean ranks obtained from the WES (p < 0.05) (Table 1). Nurses who lived in their homes had higher and statistically significant WES mean ranks than those who lived in an alternative accommodation due to safety concerns (Table 1).
Scores obtained from the Work Environment Scale (total and individual sections) and the Fear of COVID-19 Scale (n = 183)
Scores obtained from the Work Environment Scale (total and individual sections) and the Fear of COVID-19 Scale (n = 183)
The mean score of the Fear of COVID-19 Scale was 21.98±8.36 (Table 3). The Fear of COVID-19 scores were significantly higher in ICU nurses than in nurses who work in wards (p < 0.05). Similarly, nurses performing tasks that cause the spread of droplets or aerosolization scored higher on the Fear of COVID-19 Scale compared to others who are not involved in those tasks (p < 0.05). (Table 1).
Associations between WES scores, Fear of COVID-19 scores, working conditions, and perceived support
The mean rank scores obtained from the Fear of COVID-19 Scale were compared with the WES total and individual section scores. There was a weak positive correlation between the Fear of COVID-19 score and the WES “employee fears” section (r = 0.223), and a weak negative correlation between the Fear of COVID-19 score and the WES “job satisfaction” score (r = –0.214). There was no correlation between the Fear of COVID-19 Scale and other scores of the WES (r < 0.20) (Table 4).
Association between mean rank scores of the Fear of COVID-19 Scale and Work Environment Scale and its individual sections (n = 183)
Association between mean rank scores of the Fear of COVID-19 Scale and Work Environment Scale and its individual sections (n = 183)
*p < 0.01.
Given that working conditions and perceived support may affect nurses’ perceptions of their work environment and fear of COVID-19, further correlation tests were considered. The correlations between weekly working hours, number of days off (per week), perceived support at work during the pandemic, and mean rank scores for the Fear of COVID-19 Scale and WES were tested. There was a weak negative correlation between the scores of the Fear of COVID-19 Scale and perceived support at work (r = –0.33) and between the WES scores and weekly working hours (r = –0.27). However, there was a weak to moderate positive correlation between the WES scores and number of days off (per week) (r = 0.45) (Table 5).
Association between the Work Environment Scale and the Fear of COVID-19 Scale scores and nurses’ working hours (per week), number of days off (per week), and perceived support at work during the pandemic
*p < 0.01.
The COVID-19 pandemic had a shocking effect on the world. It was found that 24% of the nurses participating in this study had COVID-19 at any time in their lives. The Turkish Nurses Association reported that many nurses were infected with COVID-19 as a result of limited or inappropriate supplies of PPE and the use of surgical masks (rather than higher-grade masks), even during high-risk tasks such as suctioning [20]. According to the International Council of Nurses, in early June 2020, more than 600 nurses around the world lost their lives due to inadequate PPE [21]. Similarly, despite having received relevant training about the use of PPE, nurses in Brazil reported problems with limited supply or poor quality of PPE in their clinical area [22]. Another study conducted with 103 healthcare professionals working in Wuhan, China and had been infected with COVID-19 reported that 87 of those healthcare workers believed that they were infected by the virus while working, and 43 of them complained about the low quality of the PPE they used [23]. Other studies conducted in Europe [24] and the United States [25] also found that nurses had a limited supply of PPE when working during the pandemic.
Overall concerns of nurses
In this study, the nurses mainly reported concerns about the risk of transmitting the infection to the people they live with or not being able to meet the needs of their family in case of becoming sick. Other studies have reported similar findings. A qualitative study conducted in China by Liu et al. reported nurses’ and other healthcare professionals’ concerns about infecting family members and people around them with COVID-19 [26]. Similarly, another qualitative study by Sun et al. investigating the psychological experiences of nurses providing care to COVID-19 patients found that nurses were experiencing intense fear owing to concerns about their patients and their own family members [27]. Aksoy and Kocak and Saricam found that nurses expressed concerns about infecting other family members and experienced challenges as a result of staying away from their spouses, children, and other family members [28, 29]. During the COVID-19 pandemic, nurses who were in close contact with the virus in their workplace had anxiety due to stress and conflict between their ethical responsibilities to provide continuous care for their patients and risks to their own and their family’s health [30, 31]. Nurses in Italy reported high levels of stress due to the unprecedented nature of the events, as they could not be sure about whether they or their loved ones would be infected, how long the pandemic would last, and the duration of further interruptions to their lives [32]. Previous studies discussed the potential spectrum of profound and broad psychological impacts that epidemics could have on people [6, 33].
Nurses who participated in this study expressed increased concerns about patient numbers exceeding the hospital’s capacity. An increased number of patients being admitted to hospital during the pandemic may lead to different feelings in healthcare professionals, such as fear, grief, disappointment, guilt, and exhaustion, as well as concerns relating to the inability to protect themselves or save their patients [9]. Compared to other professions, nurses suffer from higher fatigue, depression, and anxiety due to occupational stress [34, 35]. The prevalence of depressive symptoms in nurses has a wide range of 10–80%, while the incidence of anxiety has been reported to be as high as 66% [29]. In the present study, 12.6% of nurses reported a mental health issues. Increasing patient numbers and workload as well as concerns related to the lack of COVID-19 control measures in the workplace may increase fears among nurses and affect their mental and emotional health [36]. The mental health of nurses has been adversely affected in intense situations in the past, such as disasters and pandemics, since they stand as close witnesses of those events [37, 38].
Working environment and work conditions of nurses
In this study, the nurses expressed concerns about the poor quality of nutrition and eating standards while they were at work. A situation analysis report published by the Turkish Nurses Association highlighted that more than 50% of nurses had insufficient or poor-quality food facilities in their hospitals or units [20]. Hospital nursing staff in the United States reported that they received adequate support from their hospital for their basic needs, including on-site food and groceries; however, some complained about the hospital cafeteria having very limited operational hours or bans on food deliveries from outside [25]. Supporting the basic needs of nurses during a crisis could have benefits in terms of improving both the physical and emotional well-being of nurses [39].
The mean WES total score of the nurses indicated a medium level of dissatisfaction with their work environment. This dissatisfaction with the work environment during the pandemic might have been caused by the increasing number of patients due to the pandemic, the shortage of staff due to the high number of nurses on sick leave, long working hours, short rest periods, difficulties with equipment, and the increased risk of becoming sick or infecting family, friends or other employees. Santos et al. from Brazil also concluded that nurses who worked during the COVID-19 pandemic had a fear of being infected due to their work environment. They recommended urgent improvements to nurses’ working conditions [22]. Nurses are not adequately protected in their work environments due to unsafe staffing levels, low-quality PPE, increased workload, change of routines, and lack of clarity with their roles; this brings ethical challenges and decreases quality of care [8, 40].
In this study, 38.3% of the nurses reported that they had to live away from their homes during the pandemic. Those living in their homes perceived the working environment more positively than those who were staying away from home. Nurses working in the COVID-19 wards or hospitals may be exposed to trauma due to changes in their lifestyle and staying away from their families and children as part of physical distancing and isolation requirements. This situation may create negative emotions and thoughts by causing primary traumatic stress reactions in nurses, and they may perceive the work environment negatively [29, 41].
Fear of COVID-19
Nurses in this study scored above the midpoint of the Fear of COVID-19 Scale, indicating a high level of fear. Since nurses work on the frontline during the pandemic and are directly involved in patient care, their risk of contracting COVID-19 is higher than that of the general population. Similar to the findings of this study, researchers from other countries observed that nurses scored above the midpoint in the Fear of COVID-19 Scale [42–44]. Another study on the fear of COVID-19 found that nurses scored higher on the COVID-19 fear scale than other health professionals [45]. We found that nurses working in ICUs had higher fear of COVID-19 than nurses working in wards. Liang et al. and Saricam reported that nurses working in ICUs during the pandemic had higher levels of anxiety and depressive symptoms than those working in otherunits [29, 46].
Association between nurses’ work environment and fear of COVID-19
There was a weak positive correlation between the scores obtained from the Fear of COVID-19 Scale and the WES “fears of staff” section. Labrogue and Los Santos reported in their study that higher scores on the Fear of COVID-19 Scale were associated with higher scores on the psychological distress scale in frontline nurses [42]. Similarly, another study conducted by Havaei et al. during the pandemic found that nurses who responded negatively to a workplace evaluation survey had increased levels of anxiety and depression [10].
There was a weak negative correlation between the Fear of COVID-19 and the WES “job satisfaction” scores. Similarly, a study by Labrogue and Los Santos observed that the job satisfaction of nurses decreased as the fear of COVID-19 increased [42]. Nurses’ job performance may decrease as a psychological reaction to a threatening situation or stimuli, leading to job dissatisfaction and a tendency to leave the profession [47]. In the present study, the nurses’ perceived support level at work during the pandemic was 4.5 out of 10, and the Fear of COVID-19 Scale increased as this rating decreased. This result can be attributed to the beneficial effects of support from the organization or the healthcare team on fear and stress, consistent with other COVID-19 studies in the literature [10, 42].
Association between nurses’ other working conditions and fear of COVID-19
Nurses participating in this study reported that they worked an average of 58 hours per week. The researchers observed a decrease in the perception of a positive working environment as the weekly working hours increased. Additionally, increased satisfaction with the work environment was noted in those who reported a higher number of days off. The pandemic had to psychosocial effects on nurses and negative perceptions toward their work environment due to reasons such as long working hours, being away from family and social support sources, risk of transmission, and witnessing the death of caregivers and colleagues [36, 48]. Weigl et al. reported the association between demanding work environments and burnout, and suggested that nurses’ excessive workload should be reduced to improve their wellbeing [49]. It is also beneficial to increase the number of days off for nurses during the pandemic to reduce their viral load.
Effective infection control measures in the work environment are essential to provide safety and control the fear of COVID-19. A large proportion of the nurses who participated in this study (62%) reported performing tasks that causeed aerosolization. Nurses involved in aerosolization-related tasks reported a higher level of fear than those not involved in these tasks. This result could be related to it being well-known that COVID-19 is transmitted via aerosolized droplets [50]. It must be ensured that evidence-based preventive measures are followed to control the spread of COVID-19. For example, tasks that cause aerosolization (such as aspiration, bronchoscopy and bronchoscopic procedures, intubation, endoscopy, taking swabs from the respiratory tract, and other tasks that require significant exposure to secretions) should be performed in rooms that are sufficiently ventilated with natural airflow or, if possible, in rooms with negative pressure [51, 52]. Unfortunately, there are issues with some hospitals’ physical structure and design [53], as some of them do not have rooms with negative pressure, and the doors of patient rooms are not designed to enable observations from the outside. In order to ensure workplace safety for nurses during pandemics, it is necessary to appropriately design hospital units, eliminate the limitations with PPE provision, adjust the nurse-patient ratios, and enforce regulations to prevent excessive working hours.
Limitations
The convenience sampling approach was followed because many nurses could not participate in the study due to irregular shifts, increased workload, and intense working hours during the pandemic period. Another reason for the low number of participants was that researchers’ access to hospital areas was limited due to COVID-19 restrictions, so we were unable to encourage nurses to participate in the study. Despite limitations in data collection, the sample included nurses from a wide variety of backgrounds. Another potential disadvantage of this study is that it is based on a cross-sectional design. Cross-sectional studies only provide a snapshot of data collected at a specific point in time, making it difficult to establish causal relationships or determine the direction of associations. In future studies, it is recommended to conduct longitudinal and experimental studies, as they provide solid evidence in establishing causality.
Conclusions
There is a high level of fear toward COVID-19 among nurses, and a more negative perception of the work environment is associated with a higher level of fear. Since there is an association between perceptions of the workplace environment and the fear of COVID-19, there may be a potential to improve nurses’ mental health by improving their work environment and working conditions. Nursing care is significant investment in healthcare and therefore has the greatest impact on patient outcomes. Regulations to improve nurses’ working conditions could reduce health risks and help strengthen the healthcare response during pandemics. Increased staffing levels, provision of adequate and appropriate PPE, and reduced working hours are likely to improve nurses’ perceptions of their work environment as well as reduce their fears of COVID-19. We are conscious that the allocation of adequate resources is essential to make these targeted changes achievable. Simple actions such as supporting nurses’ basic needs would help improve their well-being. Further studies evaluating the effectiveness of these proposed interventions are recommended.
Ethical approval
Prior to the study, ethics approval was granted by the Istanbul Medipol University Ethics Committee (10840098-772.02-E.34480).
Conflict of interest
The authors declared no conflicts of interest with respect to the authorship and/or publication of this article.
Footnotes
Acknowledgments
We would like to thank all nurses who participated in this study.
Funding
The authors received no financial support for the research and/or authorship of this article.
