Abstract
BACKGROUND:
In 2009 the journal WORK commenced a new column for the publication of Work Transition Narratives. Fourteen persons with lived experience published their narratives on approaches that helped them through work disruptions and change.
OBJECTIVE:
A review of the articles was conducted to understand how people navigated challenges and obstacles and made sense of their in-transition experiences to return to work or to find new employment.
METHODS:
A retrospective review was conducted using a convenience sample of N = 14 published narratives. A template approach was developed using micro (individual) and macro (social, cultural, political, structural) level issues to extract and analyze descriptive content. A senior researcher and two Masters of Science students independently reviewed the narratives and extracted data. A dialogic and inductive approach was used to achieve consensus on the description of the types of mechanisms used to move forward.
RESULTS:
The mechanisms evident in the narratives used by people to navigate work disruptions included drawing on anchors, catalysts, champions, opportunities, learning, coming to terms, critical conversations, and critical reflections.
CONCLUSION:
Mechanisms used to navigate in-transition experiences add to the knowledge on negotiating the dialectical relationship of micro and macro level challenges in occupational transitions of work. This review and analysis revealed commonly used strategies that may assist others in addressing in-transition work challenges. In addition, the findings have implications for ongoing research and the development of occupational mindfulness approaches that may help people through the overwhelming and often daunting experience of work transitions.
Background and literature review
In 2008 at an international Social Sciences and Humanities Research Council (SSHRC) funded workshop on Work Disparities and Transitions a need was identified for more knowledge on the lived experiences and accounts of how people navigated challenges and obstacles to return to work or to find new employment due work disruptions or to shift into new work, e.g. post secondary into work. Results from the workshop identified that the predominate focus in the literature was on barriers and structural inequities in returning to work and work transitions. In addition, there was a gap in understanding how people make sense of their in-transition experiences of work disruptions and changes. Further to this, an occupational science perspective was identified as an imperative for advancing knowledge on work injustices and solutions [1]. To address this gap in knowledge the Editor-in-Chief of the journal WORK agreed to establish a column in 2009 for the publication of Narratives on Work Transitions. Knowledge mobilization (Kbm) of lived experience was supported for first time writers through the column editor. In addition, the column served to support knowledge mobilization and uptake by educators or individuals through preambles and reflective questions for the readers. Each narrative offered key insights into the ways that individuals approached the complex challenges of moving forward towards achieving their work goals.
In the same year that the column started Shaw and Rudman [2] introduced an occupational science perspective on understanding occupational transitions. Micro (individual) level and macro (social, cultural, structural etc.) level issues were introduced as concepts informing the study of occupational transitions. These researchers highlighted the need for inquiry into the dialectical considerations (the interplay and influences of micro and macro levels) in future work transition research. They posited that issues experienced, between and across, micro and macro levels will lend to a greater conceptual understanding of what contributes to or hinders movement toward desired and valued occupations. Knowledge of work transition experiences are important given that how people navigate challenges and opportunities will impact on outcomes that are achieved [2] as well as overall health and wellbeing.
Work transitions can be prompted by any changes or disruptions to work such as greater adoption of technology, health conditions, disability, work injury, work sector shutdowns and closures or shifts in the life course such as student to worker, or worker to older worker etc. Such changes require a person or collectives to consider new work or opportunities to resume work in a different capacity within different social or cultural or environmental or system contexts that may be unfamiliar and subject to continuous change. Thus, this paper offers a culmination of the learnings from the column on Narratives on Work Transition (2009–2019) and marks the retirement of the column and a transition to a new column.
On a global scale, in the last decade, work disruptions have continued to escalate at the macro level in society due to pandemics, racism, natural disasters, climate change and wars. While the learnings from the column on Narratives on Work Transitions demonstrated the power and strength of people to use mechanisms to overcome constrains and barriers there is a need to shift toward examining and promoting social change directed at the structures and systems that perpetuate barriers. More recent calls on achieving the UN Sustainable goals of Decent Work and equitable access to work for all also underscore the ongoing need for inquiry and attention to new research at that macro level on ways to enable societies and contexts to forefront occupation as central to health and wellbeing of people through occupational transitions (see https://www.ilo.org/global/topics/decent-work/lang–en/index.htm; https://sdgs.un.org/goals/goal8; and [3]). These organizations (International Labour Organization, United Nations and World Federation of Occupational Therapy) have stressed the need to address the structural, contextual, systems and political inequities of work disruptions for transformative change in society. Epistemologies and research methods that align with inquiry into inequities and macro level work mobility challenges are needed to address solutions for the creation of better societies and better lives for individuals and collectives. Thus, a new column is opening space for advancing knowledge and research on Equitable Work Transitions and Mobility: Advancing Decent Work for All (https://workjournal.org/news-blog/new-column-equitable-work-transitions-and-mobility).
Methods
The aims of this paper are to conduct a review and synthesis of the learnings of lived experience about the strategies used on the journey back to or into work, and to identify and describe the mechanisms and approaches that people used to negotiate and move through work transitions. The guiding question of this review is What are the mechanisms that people used to address challenges in work transitions?
Review approach and sampling
This review was conceptualized by the first author (one of the column editors for Narratives on Work Transitions) as a basis for synthesizing and bringing to light the valuable contributions learned through lived experiences and their collective contribution to advancement of knowledge about the occupational transitions of work. A retrospective review was conducted of a convenience sample of all of the work transition narratives published in the journal WORK from 2009–2019, N = 14. The review focused on the identification and description of mechanisms people used to move ahead and to make sense of their in-transition experiences. The initial data selection, extraction and summary data were consistent with scoping review stages, 3–5 in the Arksey and O’Malley framework for reviews (Stage 3: data selection criteria, Stage 4: charting the data, Stage 5: collating, summarizing and reporting the results including a descriptive, numerical or word summary and a thematic analysis) [4].
Data selection and extraction
In this review, Stage 3 of the Arksey and O’Malley framework included data selection of demographic data for describing the sample and included year, place, and type of transition. Specific work transition strategies were informed through the development of a template. The development of the data extraction template was aligned with Stage 4 of the Arksey and O’Malley framework to organize the charting of data (strategies or mechanisms used) to address micro level challenges (individual level challenges) and macro level (social and transactional systems or structural issues policy challenges).
This team intentionally gained a common understanding of occupational transitions through reading articles on work transitions and occupational science [1, 2]. Researchers reflected on the literature of barriers and challenges and identified macro social issues challenges such as lack of people or support networks, macro transactional challenges such as financial, normative expectations, legislation, policy inequities, and micro challenges at the individual level such as, conflicting beliefs, values, worker identity, lack of knowledge, confidence, or skills. These micro and macro categories were used to chart, in excel software, the mechanisms (steps, actions and strategies) that people used to address, navigate or negotiate around these challenges.
To develop consistency in data extraction an inductive approach [5] was used by the researchers to identify what people did or resources they tapped or drew upon that helped them move forward. For instance, people often used strategies to try and make sense of what to do, and when and how to navigate their in-transition experiences of work disruption or change. Team members independently read the narratives and asked “what were the mechanisms that helped people address or make sense of micro or macro level challenges in the in-transition experience?”. This involved reading the narratives to find what people reported they did, the approaches they used and how the steps they took moved them forward. Researchers identified words or phrases to identify define the types of mechanisms as well as extracted examples for use in describing and characterizing aspects of the mechanisms.
Researchers and credibility strategies
The team of researchers comprised, a senior researcher in work transitions and two Masters of Science (post professional level) students. All researchers had 20 plus years experience as Occupational Therapists in public and private systems in supporting persons through work transitions. This team conducted the review, collation, and analysis of the data. Given that these were accounts of lived experience it was important to support the validity of the synthesis of learnings in this study by the involvement and engagement of one of the authors of the accounts involved in the review [6]. One of the graduate student researchers published a work transition narrative and was involved in all of the steps in the review and publication.
Analysis and synthesis of charted data
Researchers used Stage 5 of the review framework by Arksey and O’Malley to identify the types of mechanisms used in the narratives. The research team used a dialogic and consensus-based method to discuss the extracted data and agree on all of the types of approaches evident in the narratives. Consensus was achieved through describing the mechanisms and identifying common categories supported by quotes or text from the accounts. Final steps involved rereading the accounts with the types of mechanisms in mind to identify any missed strategies or steps. No new mechanisms were identified. The final mechanisms and descriptions are reported in Table 3. Table 4 provides a summary chart of the mechanisms in each narrative account.
Mechanisms people used in work transitions.
Definition of mechanisms: Mechanisms are actions, strategies, processes or resources that help people move forward and make sense of work disruptions or changes. Mechanisms help people find ways to move forward, they can trigger movement, support reflection, help build confidence, or momentum in tackling the macro level constraints and challenges
Mechanisms people used in work transitions.
Definition of mechanisms: Mechanisms are actions, strategies, processes or resources that help people move forward and make sense of work disruptions or changes. Mechanisms help people find ways to move forward, they can trigger movement, support reflection, help build confidence, or momentum in tackling the macro level constraints and challenges
Type of mechanism in each narrative
*See Supplemental materials for the full reference.
Table 1 describes the demographics that characterise the sample of lived experience work transitions. Narrative accounts included people whose transitions were from Turkey (1), Norway (1), Korea (1), Canada (6) and the USA (6). The types of work transition situations were organized in Table 2. This table over views the types of work transitions people experienced. Two were due to known expected health conditions, 10 were due to unanticipated health conditions, 1 was due to an expected life course transition and 1 was due to unanticipated natural disaster.
Narrative Demographic
Narrative Demographic
*See Appendix 1 for full reference.
Characteristics of work transition types
In this review the mechanisms helped people find ways to move forward, take steps, develop confidence, and build awareness of the self and reflect on the situation. These actions also helped build momentum in tackling the macro level constraints and challenges. Table 3 provides the details and definitions of the mechanisms. The first column in Table 3 lists the 7 categories of mechanisms: anchors, catalysts, champions, coming to terms, learning, critical conversations, and critical reflection. Column 2 in Table 3 provides a description of the mechanisms and column 3 provides examples using quotes from the narratives. Table 4 demonstrates the summary of chart of mechanisms that were enacted by people in each narrative.
Discussion
Given the daunting challenges experienced with work disruptions there is a need for a variety of mechanisms when transitioning into work. Most of the mechanisms identified in this sample were used at some point in the journey of each person to find or consider new ways to work. The processes of intentional reflecting on micro and macro level challenges and drawing on support of others were evident in how people made sense of the experiences, continued to live and manage through challenges.
The implications from this review of the in-transition strategies people used are discussed in terms of the contributions to the knowledge base on work transitions, consideration in development of informal and formal occupational mindfulness in work transition practices, and the need for future research on equitable work transitions.
Advancing lived experience knowledge of the micro and macro level issues in work transitions
The goals of the Narratives on Work Transitions column were to provide knowledge of lived experience to understand strategies used to support work transitions and for others to tap knowledge that may be relevant to them. Findings across the 14 published papers resulted in the identification of 7 categories of mechanisms. The organization of the mechanisms into categories in Table 3 reveals more explicitly the insights into what people did in the transition experience in relationship to the barriers they faced. Table 4 highlights that within each narrative multiple strategies were used through their in-transition experiences. Drawing on anchors gave people strength to face the many constraints that made it difficult to know where to begin to start the journey. Access to catalysts and champions were essential to the impetus to initiate steps and begin to plan and formulate goals. Coming to terms and letting go are needed to be able to learn about the self. This learning then enabled the establishment of new expectations, helping people to move through transitions. Developing new perspectives about the self as a worker were also used by people and were focused on being a human occupational being in context and developing an awareness of a new lens that of being a worker in context of balancing daily life. While these mechanisms provide potentially useful actions that others may take, they also point to the existence of barriers and challenges that one must navigate or negotiate. The findings reinforced the regular consideration and contemplation of how to deal with the macro level issues and challenges that existed in each person’s context.
These lived experiences point to the need for more critical questioning of what is required for persons who are not able to tap inner strength, and / or draw on past experiences in confronting some macro level challenges. Also, the need to question current contexts and programs where people do not have equitable access to champions or opportunities to continuously learn about the self as a valued occupational human being, or to take a risk to try something new and / or develop new expectations to be a worker. Such inquiry into current program components and mechanisms within the employment and social development systems level or work rehabilitation programming level might reveal opportunities for program enhancements and possible ways to support greater equitable and occupationally focused transition supports.
Development of informal and formal occupational mindfulness in work transition practice
One of the questions the researchers asked in undertaking this review was ‘how do people make sense of their in-transition experiences’? In identifying mechanisms, people offered insights into overcoming impasses and the things that helped them build toward resumption or engagement in work. Underscoring many of these mechanisms is the cultivation of awareness, not only of how to move through challenges, but of self as a human occupational being that contributes through work. The cultivation of such awareness was an informal process and supported many of the people in viewing themselves as a worker and as well as new ways to become or continue to be a worker and a valued member of society [7]. The concept of occupational mindfulness was noted by Elliot [8] as a process that cultivates awareness that facilitates participation in, engagement in, and alignment with the need for activity. Others have noted that informal and formal processes of occupational mindfulness approaches lend to improved health and wellbeing for people with stress related or other conditions [9, 10]. Specific approaches using occupational mindfulness for those experiencing work loss were not found in the literature.
Researchers of this review posit that occupational mindfulness for persons in work transitions is about generating and facilitating awareness of valuing the self as an occupational human being within the complexity of uncertainty, confines of opposing ideas, altered life and work contexts, altered capacities, and expectations of self by others. In the narratives people tapped into and drew on specific mechanisms and strategies that were part of the processes of generating awareness of what an individual can do to view oneself and become a worker in the fullness of life that is underscored by challenges, such as constraints and uncertainties. Given, that work transitions are not easy, and that the interplay of micro and macro level issues will shape the course of occupational transitions, the following occupational mindfulness (informal and formal) components are offered for consideration for individuals and programs in cultivating awareness to facilitate movement through work transitions: Foster awareness of the value of self as an occupational human being. Foster and explore ways to live with an altered unexpected life progression while continuously experiencing the expectation of self-transformation in the context in which others expect one to work. Foster awareness of how to contribute through living and working within the limits of an altered path or trajectory as it is believed to be possible by others you respect. Foster awareness of the contextual uncertainty of work, societal and family expectations and what can and cannot be changed. Foster awareness of who I am and want to be, and how I can be within confines, expectations, opposing ideas, and situational uncertainty. Foster awareness of how taking risks to learn or try to understand a person’s human potential may heighten readiness (confidence, belief in self, competence) to do something new or different and to overcome the fear inherent in this difference. Foster awareness of preferred and altered futures, explore relinquishing of activities and altering aspirations, creating new aspirations or goals while holding on to values. Foster awareness for orchestrating daily, family and work life in the context of uncertainty and unpredictability. Foster awareness of valuing the self and the potential of who a person can become through growth and learning within a full occupational life that includes living, working and contributing. Foster awareness of ongoing work uncertainties and the complexities of the need to plan for work transitions, altered life courses that may facilitate ways to reach desired potentials and to flourish.
Most of the actions and efforts of the people in the narratives in this review were focused on the goals of resuming work or entering new work. The review of narratives did not reveal strategies that people used to change systemic or structural or attitudinal barriers rather they revealed how people transitioned around the given contextual constraints. Individuals living with uncertainty and instability while in transition were actively trying to meet or confront systems in society that expected them to do things in particular ways as opposed to trying to change society itself. Beyond doing of specific tasks, they used an occupational lens in approaching the situations they encountered by considering who and what they desired through and from work.
Currently, work losses and disruptions continue to exist and thus there remains an ongoing need for people to access strategies and approaches in navigating the daunting path back to work whether it is through changes due to a health condition or unanticipated situations. Research into work transition programs and practices are warranted that can integrate an occupational lens that values workers, supports workers as occupational human beings, and through engagement in occupations where workers can experience health and wellbeing. In addition, occupational mindfulness awareness and the mechanisms gleaned through lived experience may have the potential to support other people who reflect on these mechanisms and enact the ones they can in times of work transition.
Future research in equitable work transitions
Research on the mechanisms found through this review and the occupational mindfulness awareness strategies that are posited may lend to further identification of the breadth of strategies that may be beneficial to expediting and promoting valued participation into work. Goodman et al. [11] noted that occupational mindfulness has the potential to support more on the ‘how people do’ that enables them to become. Thus, the continued investigation of the strategies that support transitions into work is recommended. For instance, work rehabilitation programs, along with supported employment, and work re-entry programs might also consider the integration of lived experience mechanisms for use by others experiencing work loss or disruptions. In this review only a few transitions were not related to health conditions, thus due to the limitations in the types of work transitions offered in these narratives, further research into transitions due to natural disasters such as fires or life course transitions, such as youth experiencing or living with disabilities or disadvantages, persons experiencing resettlement and / or bridging programs into work in new countries may yield more nuanced strategies as well as insights into and micro and macro issues and challenges.
Other limitations of the narratives reviewed revealed that most viewpoints and experiences of persons were from Eurocentric or Western world contexts. Further research from people from other contexts may yield new contextual insights into strategies. Issues of intersectionality beyond health and disability were not evident within this sample. Thus, more knowledge is needed to understand other inequities that may be faced in work disruptions with a focus on inquiry into inclusive strategies that might reveal more knowledge on equitable occupational transitions for work. Overall, the importance of considering an occupational perspective in future research is needed specifically into strategies that can reduce the macro level systemic or structural inequities or other issues that contribute to the pervasiveness of ongoing work transition challenges, along with the inequities that people encounter based on social locations and different types of work transitions. For example, consideration of the transformational ways that an occupational perspective can open opportunities for work are needed at policy or within workplace practices when changes impact workers. One such way is to forefront the salience of human occupational participation and transitions in policy and in decision making when work changes are known and anticipated [12]. Current research into how system transformations have come about, and how they are guided by knowledges that include occupational perspectives from occupational science are warranted to advance knowledge on how greater equity in work transitions and mobility can be achieved.
Conclusion
Learning from lived experience in these narratives has provided new and informative insights into the efforts, energy and steps that are part of transitioning into occupations, careers, and employment that matters. Taking time to be mindful and to value the importance of participating and contributing through work is imperative for supporting work transitions in programs and for individuals, families and their communities of support.
Footnotes
Acknowledgments
The researchers of this paper would like to extend their gratitude to the authors of these narratives. Each person took the time to document and to share with others the excruciatingly painful and often poignant experiences encountered in their work transitions. Thank you for offering others, including us, to learn from your lived experience. We are indebted to you.
Conflict of interest
None to report.
