Abstract
The methods, techniques, and classical approaches for the identification and characterization of a problem does not seem to neither please, nor fully answer the complex problems of contemporary society in a speedy manner. The complexity of today's problems requires the adoption of innovative tools, problem-centered rather than in effects or preconceived solutions. The human development is an entrepreneurial process by the comprising societies, and should be directed to the human being and its context. This scope emphasizes the notion of process, the complex, the trans disciplinary, as well as the use of strategic action research investigations. The purpose of the article converges to a type of social engineering aimed at defining strategic elements to form an approach directed at identifying the real problem. Known as "The Approach to Complex Problem Solving Oriented toward the Principles of Process", the proposal is based on existing theoretical framework of a problem and on the principles of the world view in the process, casting light on the problem and not the solution.