Residents in neighborhoods characterized by concentrated poverty and high violent crime rates report lower levels of satisfaction with police. The prevailing neighborhood-level explanation posits that such outcomes are a product of ecologically structured unconventional norms and values regarding crime and criminal justice. What remains unanswered, however, is whether variation in police behavior affects citizens' attitudes independent of neighborhood structural characteristics (e.g., concentrated disadvantage). To address this question, we use four independent sources of data from the Project on Policing Neighborhoods (POPN) to estimate a series of hierarchical linear models to assess the influence of neighborhood-level police behavior. Our results suggest that alternative patrol strategies advocated by proponents of community policing—foot and bike patrols—have a direct positive effect on citizens' satisfaction, net of neighborhood structure and known individual-level correlates (e.g., perceived quality of life). In contrast, the use of physical force is (at best) only weakly associated with neighborhood-level satisfaction.
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