This article examines the training needs of educators working in the further education (FE), adult education, and Second Chance sectors in the Republic of Ireland. The research on which it is based was funded jointly by the European Union Leonardo da Vinci Programme and the Department of Education and Science of Ireland and took place from 1998 to 2003. It consisted of a survey of the coordinators of 162 further education (FE) centres and follow up interviews with 13 of these coordinators. The paper concentrates largely on the skills and competencies identified as the key to providing a quality service for the clientele of FE in Ireland. It begins by describing the different types of provision which the FE label refers to in Ireland and then presents some quantitative data which establishes the training deficit suffered by staff in the system. The main part of the paper is based on the interview data obtained, which offers a very complex picture of the skills and competencies perceived as vital in delivering a service which meets the needs of the clientele. The purpose of this paper is to illustrate the extent to which further and adult educators perceive personal development and interpersonal communications skills to be the most vital tools in their work. In consequence, it is argued, programmes of professional development for staff in this field must find ways to enhance these skills.
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