Following various recent proposals to reform Australian industrial re
lations and personnel practices, this paper explains the rather different
British approach. They place more emphasis on voluntary collective bar
gaining, conciliation and improving the practice of Human Resource Man
agement (HRM), with arbitration reserved as an instrument of last resort.
The British have recently been innovating by using mediation as a stage
between conciliation and arbitration. Pendulum arbitration is another in
novation, whereby an arbitrator has to make a forced choice between either
the employer's or the union's final offer or claim.
Unlike the Australian Conciliation and Arbitration Commission, the
British Advisory, Conciliation and Arbitration Service (ACAS) explicitly
aims to advise practitioners how to improve HRM. Certain companies in
Britain are adopting some elements of a Japanese-style HRM. The author
shows how these approaches may include an emphasis on participative
management and employee involvement, possibly to complement a pen
dulum arbitration procedure.
The author does not suggest that ACAS could be transported to Australia.
But Australia is trying to increase the efficiency of management and work
practices, as one way of revitalising manufacturing industry. Therefore,
there would be a constructive role in Australia for some kind of neutral
agency which could help to improve HRM. There is considerable scope to
put more emphasis on 'fire-preventative' HRM policies rather than con
tinuing to be preoccupied with 'fire-fighting' dispute-settlement practices.