In law enforcement, goal-oriented guides for behavior must be
made explicit. Unclarified value conflicts result in irrelevant
or inappropriate outcomes in police encounters. The sources of
values are both personal and social. The former are largely
derived from early personal experiences; the latter from the
outside community (the middle class) and from formal and in
formal demands within the police apparatus. The middle-class
status of most police officers causes them to emphasize prompt
ness, cleanliness, propriety, and orderliness. These values differ
somewhat from those of lower-class society, where life may be a
battle for survival. The police officer, usually poorly prepared
for understanding persons from different backgrounds, finds it
hard to cope with the conflict in values. Already alienated in an
authoritarian police bureaucracy, he also feels alienated in the
neighborhood in which he works. This increases his own sus
picion and fear and conversely that of the lower-class persons
whom he encounters.