How to establish a relationship with someone who wants no
part of you is a major problem faced by correctional workers.
The relationship begins with the investigation, grows when
there is meaningful work together on clearly identified tasks,
and terminates with the completion of those tasks and the
achievement of mutual goals. Important ingredients in this
process are the worker's ability to make clear the working pur
pose, deal with resistance, convey his expectations of and re
spect for the client, and use a family focus wherever possible.
Resistance may be present in the worker as well as in the client,
for to be pushed away by someone you are trying to help is
hard to take. Expectation is an important element because it
is based on capacities and strengths we see and want to bring
into use. Respect for the client finds expression as we trust him
with our observations and find ways of being direct with him
about those things he can use in avoiding more trouble. Draw
ing upon and using the power of the family contributes to the
achievement of treatment goals, for there can rarely be a success
ful relationship with a child if his parents are opposed. These
elements, combined in the treatment relationship, make it an
effective means of helping the probationer get with, rather
than fight against, society.