Research articleRestricted accessResearch articleFirst published February, 2003pp. 4-5Hotel Pricing in a Networked World Cathy A. EnzPreview abstractGet AccessAbstract
Research articleRestricted accessResearch articleFirst published February, 2003pp. 9-16Why Restaurant Firms Franchise Vera L. Hoover, David J. Ketchen, James G. CombsPreview abstractGet AccessAbstract
Research articleRestricted accessResearch articleFirst published February, 2003pp. 17-24How the Achievement of Human-resources Goals Drives Restaurant Performance Daniel J. KoysPreview abstractGet AccessAbstract
Research articleRestricted accessResearch articleFirst published February, 2003pp. 25-32Employee Selection Neal SchmittPreview abstractGet AccessAbstract
Research articleRestricted accessResearch articleFirst published February, 2003pp. 33-42Organizational Citizenship Christina L. Stamper, Linn Van DynePreview abstractGet AccessAbstract
Research articleRestricted accessResearch articleFirst published February, 2003pp. 43-52Guest Perceptions of Hotel Quality Michael D. Hartline, Barbara Ross Wooldridge, Keith C. JonesPreview abstractGet AccessAbstract
Research articleRestricted accessResearch articleFirst published February, 2003pp. 53-60Optimizing Restaurant-Table Configurations Gary M. ThompsonPreview abstractGet AccessAbstract
Research articleRestricted accessResearch articleFirst published February, 2003pp. 61-69A Market-utility Approach to Scheduling Employees John C. Goodale, Rohit Verma, Madeleine E. PullmanPreview abstractGet AccessAbstract
Research articleRestricted accessResearch articleFirst published February, 2003pp. 71-87Swiss Hotels’ Web-site and E-mail Management Jamie Murphy, Doina Olaru, Roland Schegg , [...]View AllPreview abstractGet AccessAbstract
Research articleRestricted accessResearch articleFirst published February, 2003pp. 88-96On-Line Pricing Peter O’connorPreview abstractGet AccessAbstract