
Editorial
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These medication errors have occurred in health care facilities at least once. They will happen again—perhaps where you work. Through education and alertness of personnel and procedural safeguards, they can be avoided. You should consider publishing accounts of errors in your newsletters and/or presenting them at your inservice training programs.
Your assistance is required to continue this feature. The reports described here were received through the Institute for Safe Medication Practices (ISMP) Medication Errors Reporting Program. Any reports published by ISMP will be anonymous. Comments are also invited; the writers' names will be published if desired. ISMP may be contacted at the address shown below.
Errors, close calls, or hazardous conditions may be reported directly to ISMP through the ISMP Web site (www.ismp.org), by calling 800-FAIL-SAFE, or via e-mail at
The purpose of this feature is to heighten awareness of specific adverse drug reactions (ADRs), discuss methods of prevention, and promote reporting of ADRs to the US Food and Drug Administration's (FDA's) MedWatch program (800-FDA-1088). If you have reported an interesting, preventable ADR to MedWatch, please consider sharing the account with our readers. Write to Dr. Shuster at ISMP, 200 Lakeside Drive, Suite 200, Horsham, PA 19044 (phone: 215-947-7797; fax: 215-914-1492; e-mail:

This
To utilize Lean Six Sigma in a hospital environment to improve insulin medication safety, improve the efficiency of insulin delivery, and reduce costs by analyzing the dispensing and administration process.
A Six Sigma team from a pharmaceutical manufacturer and a multidisciplinary hospital team collaborated to evaluate and modify the insulin dispensing and administration process utilizing the Lean Six Sigma improvement process (DMAIC process: Define, Measure, Analyze, Improve, and Control). Key factors, or root causes, leading to problems within the system were identified and addressed to improve the efficiency of the process while maintaining quality and improving patient safety.
A number of key steps were identified to streamline the insulin dispensing and administration process including checking medications centrally instead of at satellite pharmacies, adding additional insulins and associated supplies to automated dispensing cabinets on each floor, and replacing shared bins for medications with separate storage bins for each patient. Additional changes made following the Lean Six Sigma project resulted in a system with less variability and increased efficiency. In addition to improved patient safety, annualized overall cost savings of $75,000 were estimated following implementation primarily due to the elimination of rework done in the pharmacy due to misplaced vials.
This collaborative effort between a hospital and a pharmaceutical manufacturer successfully utilized Lean Six Sigma methodologies to demonstrate positive, validated outcomes in improving insulin safety and patient care. Additional product insights were gained by the pharmaceutical manufacturer to further improve insulin safety.
Chronic kidney disease (CKD) has become a worldwide public health issue with increasing prevalence in the United States. As kidney function declines, anemia or other complications may arise, and hemodialysis (HD) or kidney transplantation may be needed. Early intervention and treatment of CKD complications will improve clinical outcomes and may delay or prevent disease sequelae. Primary or adjuvant iron replacement in CKD patients with anemia is recommended. The National Kidney Foundation guidelines state that patients receiving erythropoiesis-stimulating agent (ESA) therapy and HD will require intravenous (IV) iron for optimal iron stores and ESA efficacy. This article, the first of a two-part series, details the optimization of IV iron therapy in CKD patients, clinical trial evaluation of IV versus oral iron in the non–HD-dependent CKD patient, and a comparison of the four available IV iron agents. The percent changes in ESA utilization in conjunction with iron therapy and the associated cost savings are also addressed. The second article in this series goes on to describe elements of the medication use process for care of CKD patients with anemia.
Over the past two decades, the minimum inhibitory concentrations (MICs) of ciprofloxacin have been steadily increasing for gram-negative bacteria. One major reason cited for this “MIC creep” is underdosing of ciprofloxacin due to a lack of understanding of its pharmacodynamic properties. The primary objective of this study was to evaluate the frequency of underdosing of ciprofloxacin in a tertiary acute care medical center based on a population pharmacokinetic model. Secondary objectives included evaluation of appropriateness of dosing based on renal function and approved product labeling.
Seventy-six patients were included in this single-center, retrospective study. Data collection included demographic, laboratory, and microbiology data along with details on antibiotic administration. Patient-specific predicted 24-hour area under the curve/MIC (AUC24/MIC) values were estimated using a population pharmacokinetic model with a goal predicted AUC24/MIC of at least 100 and a preferred target value of 250.
Only 8% of the subjects obtained a predicted AUC24/MIC higher than 250, while 34% of the subjects achieved a predicted AUC24/MIC of 100 or less. The majority of patients (79%) received a total daily intravenous-equivalent dose of 800 mg, whereas only 8% of subjects received an initial total daily intravenous-equivalent dose of 1,200 mg, which is the recommended dose for most severe infections. Overall 26% of subjects were prescribed an appropriate initial dose for their estimated renal function based on infection type and severity.
Ciprofloxacin for acute infection treatment was frequently underdosed based on US Food and Drug Administration–approved labeling and estimated predicted AUC24/MIC at a tertiary acute care medical center.
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We are a few months into 2010 and thought we would spend some time looking at a topic that continues to be—and will likely indefinitely be—an important area of focus for the health information technology industry: security and privacy. The topics below are not specific to the current national focus on electronic health records, but we know from following the health and lay news that security and privacy are primary public concerns. This installment looks at parallel security concerns for the health care industry.
The Director's Forum series has been written and edited by Robert Weber and Michael Sanborn and is designed to guide pharmacy leaders in establishing patient-centered services in hospitals and health systems. Effective this issue, Scott M. Mark, PharmD, MS, MEd, FASHP, FACHE, FABC, will assume the responsibilities of editing the column along with Robert Weber, PharmD, MS, BCPS, FASHP. Michael Sanborn, MS, FASHP, will step down as coeditor of this column with this issue. We would like to acknowledge the excellent work done by Mr. Sanborn in originating and editing this column for the last 4 years. His contributions significantly influenced the leadership direction of hospital and health-system pharmacists. Dr. Mark is currently the Director of Pharmacy at the University of Pittsburgh Medical Center and Associate Professor and Vice Chair of Pharmacy at the University of Pittsburgh School of Pharmacy. His practice and teaching are in the area of pharmacy leadership and practice management. We welcome Dr. Mark as a co-editor of the Director's Forum. This month's article focuses on assessing the ability of the pharmacy director in managing the pharmacy's financial operations—a key skill set necessary in developing patient-centered pharmacy services.