IFLA Journal - Volume 27, Number 4

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Research article
Restricted accessResearch articleFirst published August, 2001pp. 201-210
Abstract Sheet
Editorial
Restricted accessEditorialFirst published August, 2001pp. 211-214
Library Statistics to Enjoy - Measuring Success!
John Sumsion
Research article
Restricted accessResearch articleFirst published August, 2001pp. 215-220
Web-Based Collection of Public Libraries Statistics
Adrian DollingChris Peppler
Research article
Restricted accessResearch articleFirst published August, 2001pp. 221-231
Library Statistics for Marketing
John Sumsion
Research article
Restricted accessResearch articleFirst published August, 2001pp. 232-236
Measuring the Added Value of Library and Information Services: The New Zealand Approach
Ruth MacEachern
Research article
Restricted accessResearch articleFirst published August, 2001pp. 238-246
Bradford's Law and Fuzzy Sets: Statistical Implications for Library Analyses
Stephen J. Bensman
Research article
Restricted accessResearch articleFirst published August, 2001pp. 247-252
The Use of Citation and Other Statistics in Stock Management
Maurice B. Line
Research article
Restricted accessResearch articleFirst published August, 2001pp. 253-256
The New German National Statistics for Academic Libraries
Roswitha Poll
Research article
Restricted accessResearch articleFirst published August, 2001pp. 257-263
To Describe and Measure the Performance of North American Research Libraries
Martha Kyrillidou
Research article
Restricted accessResearch articleFirst published August, 2001pp. 264-268
LibQUAL+: Service Quality Assessment in Research Libraries
Colleen CookBruce ThompsonFred Heath
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Review article
Restricted accessReview articleFirst published August, 2001pp. 269-271
Book Review : Neil Jacobs,Anne Morris,Julie Woodfield,and Eric Davies. Planning document access: options and opportunities. Based on the work of the eLib project FIDDO. London [etc.],Bowker Saur,2000. pp. viii,272
Maurice B. Line
Other
Restricted accessOtherFirst published August, 2001pp. 273-283
News Section

Volume 27, Issue 4, August 2001