This qualitative case study examines food-delivery platforms in France in order to reveal how gig workers, lacking traditional employment protections and collective bargaining, rely on informal community mechanisms to develop collective agency that is closely linked to the materiality of platforms. Drawing upon sociomaterial theory and the concept of affordance, our results show that religious affiliation plays a crucial role in the actualization of algorithmic management artifacts by Muslim migrant workers and leads to a sense of emancipation and reconciliation between their religious and work identities. Religious communities, often overlooked or avoided by traditional organizations, act as mediators in the gig economy. Because the gig economy uses “
Research article
Resistance to economic exploitation or religious oppression? A sociomaterial analysis of the agency of Muslim food-delivery workers facing algorithmic management
Abstract



