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1-10 of 424 results for restaurant customers

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Select article: Cherry-Picking Customers by Party Size in Restaurants

Retricted access

Research article

First published May, 2011

Cherry-Picking Customers by Party Size in Restaurants

Gary M. Thompson

Journal of Service Research

Select article: The Impact of Physical Environment on Customer Loyalty in Upscale Restaurants in Turkey

Open access

Research article

First published October, 2025

The Impact of Physical Environment on Customer Loyalty in Upscale Restaurants in Turkey

Dawoud Almohammad, Cumali Kılıç, Danya Raouf Bek [...]

Sage Open

Select article: Assessing Customer Expectations of Information Provided On Restaurant Menus: A Confirmatory Factor Analysis Approach

Retricted access

Research article

First published February, 2008

Assessing Customer Expectations of Information Provided On Restaurant Menus: A Confirmatory Factor Analysis Approach

Juline E. Mills, Lionel Thomas

Journal of Hospitality & Tourism Research

Select article: Repeat Customers and Satisfaction: Uncovering New Intricacies Through Restaurant Reviews

Available access

Research article

First published September, 2024

Repeat Customers and Satisfaction: Uncovering New Intricacies Through Restaurant Reviews

Xiaoxian Ji, Juan Luis Nicolau, Rob Law [...]

Journal of Hospitality & Tourism Research

Select article: Family Restaurant Brand Personality and Its Impact On Customer's eMotion,Satisfaction,and Brand Loyalty

Retricted access

Research article

First published August, 2009

Family Restaurant Brand Personality and Its Impact On Customer's eMotion,Satisfaction,and Brand Loyalty

Yong-Ki Lee, Ki-Joon Back, Jin-Young Kim

Journal of Hospitality & Tourism Research

Select article: The Roles of the Physical Environment,Price Perception,and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry

Retricted access

Research article

First published November, 2009

The Roles of the Physical Environment,Price Perception,and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry

Heesup Han, Kisang Ryu

Journal of Hospitality & Tourism Research

Select article: Engaging Restaurant Customers on Facebook: The Power of Belongingness Appeals on Social Media

Available access

Research article

First published February, 2020

Engaging Restaurant Customers on Facebook: The Power of Belongingness Appeals on Social Media

Richard Gruss, Eojina Kim, Alan Abrahams

Journal of Hospitality & Tourism Research

Select article: The Combined Effects of the Physical Environment and Employee Behavior on Customer Perception of Restaurant Service Quality

Retricted access

Research article

First published February, 2007

The Combined Effects of the Physical Environment and Employee Behavior on Customer Perception of Restaurant Service Quality

Eileen A. Wall, Leonard L. Berry

Cornell Hospitality Quarterly

Select article: Mobile Food Ordering Apps,Restaurant Performance,and Customer Satisfaction

Available access

Research article

First published November, 2024

Mobile Food Ordering Apps,Restaurant Performance,and Customer Satisfaction

Yue Xu, Xiaoou Liu, Zhenxing (Eddie) Mao [...]

Cornell Hospitality Quarterly

Select article: The Impact of Customer Loyalty and Restaurant Sanitation Grades on Revisit Intention and the Importance of Narrative Information: The Case of New York Restaurant Sanitation Grading System

Available access

Research article

First published August, 2018

The Impact of Customer Loyalty and Restaurant Sanitation Grades on Revisit Intention and the Importance of Narrative Information: The Case of New York Restaurant Sanitation Grading System

Min Gyung Kim, Hyunjoo Yang, Anna S. Mattila

Cornell Hospitality Quarterly

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