In this paper it is suggested that current debates on financial exclusion are often too narrowly drawn and institutionally focused. As a consequence, less recognition is given to the availability and use of other regulated financial services such as mail order and moneylending. Drawing on data from a number of recent studies, the authors explore the structures and processes involved in the provision and use of these additional credit sources and assess their costs and benefits. It is suggested that alongside institutional exclusion are processes of self-exclusion, and also inclusion. The implications of such credit patterns for social and economic life in low-income communities are raised.
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