Quantum/AI Fluency: USE Pathways for Leading Digital Transformation

Abstract

Leaders navigating AI-driven digital transformation increasingly face a paradox. High investment, disappointing returns, and setbacks persist despite growing computational capability. Drawing on three quantum principles, we introduce Quantum/AI fluency—the capacity to engage paradoxical thinking while harnessing AI's computational power to intentionally recast and redesign legacy workflows. To cultivate Q/AI fluency, we present the USE framework—Uncertainty, Superposition, and Entanglement—with three response pathways and six specific leadership practices to navigate organizational AI adoption.

Keywords

quantum leadership digital transformation paradoxical leadership artificial intelligence

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