Abstract
On the basis of the view that the board’s evaluation of the CEO is determined by the board decision-making as a group, we adopt the faultline approach to analyze group dynamics in the board. Faultlines can split a board based on the alignment of multiple attributes of individual directors and potentially create subgroups within the board. In this study, we argue that different types of faultlines have distinct effects on board decision-making. Specifically, we predict that demographic faultlines can increase conflicts among directors, hampering the board’s ability to decide on CEO dismissal when firm performance is below the aspiration level. On the other hand, information-based faultlines can facilitate exchange of diverse knowledge and elaboration of alternative perspectives, which can improve the board’s ability to dismiss a CEO when firm performance is below the aspiration level. Our analysis of S&P 500 boards supports our prediction that board faultlines based on demographic attributes of directors significantly reduce the board’s ability to fire the CEO when firm performance is below the aspiration level, whereas faultlines based on information-related attributes magnify the board’s ability to dismiss a poor-performing CEO. By demonstrating different effects of faultlines based on heterogenous types of director attributes, this study contributes to the board faultline literature. We also contribute to CEO dismissal research by showing how group dynamics of boards moderates the relationship between firm performance and CEO dismissal.
Understanding how and why some CEOs are dismissed has been a fascinating topic for management scholars. CEO dismissal—defined as “a situation in which the CEO’s departure is ad hoc (e.g., not part of a mandatory retirement policy) and against his or her will” (Fredrickson, Hambrick, & Baumrin, 1988: 255) or, namely, involuntary CEO turnover (Shen & Cho, 2005)—represents a sharp discontinuity in top leadership and a disruption of the organization. Scholars have examined CEO dismissal from various perspectives, including economic (Jenter & Kanaan, 2015; Parrino, 1997), political (Boeker, 1992; Shen & Cannella, 2002), and sociopsychological perspectives (Graffin, Boivie, & Carpenter, 2013; Zorn, DeGhetto, Ketchen, & Combs, 2020).
As the board of directors is responsible for the decision to dismiss the CEO, board decision-making process is crucial for understanding CEO dismissal. CEO dismissal is fundamentally an outcome of the board’s assessment of the incumbent CEO. A challenge that directors face is that they must work together as a team and reach a decision about whether to fire the CEO. The importance of teams and groups has been well established in strategy research, which addresses how processes at the levels of teams and groups can affect a firm’s strategy and performance. Particularly, top management teams (TMTs) and boards of directors are viewed as teams—groups of individuals working toward common goals with repeated contacts and ongoing interpersonal relationships (Forbes & Milliken, 1999; Hambrick, 1994). As the research about upper echelons has suggested, strategic leaders in TMTs and boards routinely work in groups and teams where the group-level attributes and within-group relations have a significant impact on firm outcomes (Carpenter, Geletkanycz, & Sanders, 2004; Finkelstein, Hambrick, & Cannella, 2009). Inspired by advances in team-level research in organizational behavior and organizational psychology, strategy researchers have examined various aspects of upper-echelon teams, for example, the effect of demographic composition of TMTs and boards on firm performance (Post & Byron, 2015; Tang, Nadkarni, Wei, & Zhang, 2021).
In the present study, we use a faultline perspective to examine the dynamics of the board. Faultlines are defined as hypothetical dividing lines that split a group into two or more subgroups based on the alignment of multiple individual attributes (Lau & Murnighan, 1998). Recently, governance researchers have adopted the faultline perspective to investigate the effects of faultlines in TMTs (Cooper, Patel, & Thatcher, 2014; Hutzschenreuter & Horstkotte, 2013; Ou, Seo, Choi, & Hom, 2017; Richard, Wu, Markoczy, & Chung, 2019) and in boards of directors (Kaczmarek, Kimino, & Pye, 2012; Tuggle, Schnatterly, & Johnson, 2010; Veltrop, Hermes, Postma, & de Haan, 2015). In the present study, we apply the faultline perspective to investigate how group faultlines in boards affect board decision-making about CEO dismissal. Existing research has focused on the impact of faultlines on firms’ financial performance (Cooper et al., 2014; Hutzschenreuter & Horstkotte, 2013; Kaczmarek et al., 2012), perceived performance (Li & Hambrick, 2005; Veltrop et al., 2015), or strategic change (Richard et al., 2019; Zhang, Ayoko, & Liang, 2021). While these are important firm-level outcomes, the effect of faultlines—as a team-level construct—is more directly related to outcomes at the team level. Research in the faultline literature in organizational behavior typically examines team-level outcomes, yet few studies in the strategy literature have investigated team-level outcomes that have strategic implications for firms. For example, Tuggle et al. (2010) found that boards with strong faultlines are less likely to discuss entrepreneurial issues during board meetings than boards with weak faultlines.
To investigate how board faultlines affect board decision-making, we study CEO dismissal, as the boards are ultimately responsible for the decision to retain or dismiss the CEO. CEO dismissal provides an excellent context to study the role of faultlines in group decision-making. As directors interpret complex information about corporate performance and CEO competencies and deliberate on board reactions to firm performance below expectations, faultlines can play an important role as the board decides on CEO dismissal. We therefore expect that faultlines in boards moderate the relationship between firm performance and CEO dismissal. While existing studies in the strategy and corporate governance literature have examined a single type of faultline, it is important to recognize that not all faultlines are created equal (Bezrukova, Jehn, Zanutto, & Thatcher, 2009; Richard et al., 2019). In the present study, we distinguish two types of faultlines: faultlines based on differences in terms of the demographic attributes of directors (e.g., gender, race, and age) and faultlines based on differences in terms of information-related attributes (e.g., tenure, director independence, and primary job title outside the focal board). Particularly, we argue that strong faultlines within the board based on directors’ demographic attributes can increase tension and conflicts among board members, undermining the board’s ability to diagnose performance crisis and take decisive action on firing the CEO. Strong faultlines based on information-related attributes of the directors, on the other hand, can improve board decisions by facilitating the exchange of diverse knowledge and the elaboration of alternative viewpoints, which can contribute to the board’s ability to decide on CEO dismissal when firm performance is below aspiration levels. Using data from boards at S&P 500 firms, we test the hypotheses that the strength of board faultlines—separately for those based on demographic attributes and information-based attributes—moderates the effect of firm performance on CEO dismissal.
Our main contribution to the board diversity literature is to separately analyze two types of director attributes: demographic and information-related attributes (e.g., Bezrukova et al., 2009; Richard et al., 2019). Whereas this distinction is often overlooked in the literature, we propose that these two types of attributes are based on distinct social mechanisms, thereby triggering different outcomes. More specifically, we demonstrate the conditions under which faultlines can have a positive effect on group decision-making. This finding contributes to the literature that has mainly focused on negative outcomes of faultlines (Thatcher & Patel, 2012). By showing how different types of faultlines affect board decisions differently, our study advances existing theories in the board diversity and board faultline literatures beyond the focus on demographic attributes. We also contribute to the CEO dismissal literature by investigating factors that moderate the relationship between firm performance and CEO dismissal. Although poor firm performance is a major predictor of CEO dismissal, the performance–dismissal linkage has been less than definitive in the literature (Hilger, Mankel, & Richter, 2013; Hubbard, Christensen, & Graffin, 2017). We argue that group dynamics in boards, which has previously been underexplored in the CEO dismissal literature, moderates the relationship between firm performance and CEO dismissal.
Firm Performance and CEO Dismissal
A firm’s financial performance is a major predictor of CEO dismissal. Boards of directors’ primary responsibilities include executive personnel decisions, such as CEO dismissal. When evaluating the CEO, boards rely less on an absolute level of performance and more on performance relative to appropriate reference points (Gibbons & Murphy, 1990; Holmström, 1982). Directors establish expectations and aspirations about the appropriate level of financial performance based on similar firms as well as the performance history of the firm itself (Greve, 1998; Puffer & Weintrop, 1991). They closely monitor metrics of firm performance relative to social and historical reference points when making decisions about executive compensation, retention, and dismissal (Fredrickson et al., 1988; Jenter & Kanaan, 2015). When firm performance declines below aspiration levels, it captures the board’s attention. Directors may consider various remedies to restore profitability and appease stakeholders. If firm performance deteriorates below the aspiration level yet incremental remedies under current leadership are deemed ineffective, directors may replace the CEO to initiate drastic changes and restore stakeholder confidence. Indeed, decades of research indicate that poor firm performance is the most significant predictor of CEO dismissal (Furtado & Karan, 1990; Hilger et al., 2013; Jenter & Lewellen, 2021).
However, the empirical link between firm performance and CEO dismissal is surprisingly tenuous. In an early review, Fredrickson et al. (1988: 255-256) noted that “organizational performance explained less than one-half the variance in CEO dismissal and turnover rates.” According to a recent meta-analysis, while many studies in the literature found a negative relationship between firm performance and dismissal, the relationship is inconclusive: “The extent to which poor firm performance is related to executive dismissal depends on both the context of the dismissal and the selected performance measures.” (Hilger et al., 2013: 16)
Many factors moderate the relationship between firm performance and CEO dismissal. For example, at the level of individual executives, CEOs’ power can protect them from dismissal, weakening the relationship between poor firm performance and CEO dismissal (Boeker, 1992; Flickinger, Wrage, Tuschke, & Bresser, 2016; Shen & Cannella, 2002). At the board level, boards that consist of a greater proportion of independent outsiders tend to respond readily to low firm performance by dismissing the CEO (Gregory-Smith, Thompson, & Wright, 2009; Weisbach, 1988). In the present study, we propose that group dynamics of the board can moderate the relationship between firm performance and CEO dismissal. The board of directors is ultimately responsible for the decision to fire a CEO, and the board has to make this critical decision as a group. Typically, a sitting CEO has significant sociopolitical power over other corporate constituencies, including the board, and is usually savvy enough to take actions to circumvent any threats to the top position (Boeker, 1992; Cannella & Shen, 2001). When firm performance declines below expectations or aspirations, attempts to overthrow the CEO require unity, coordination, and decisiveness of the board (Haleblian & Rajagopalan, 2006; Weber & Wiersema, 2017). Conflicts and disintegration among board members can potentially foil a board’s attempt to take decisive action. On the other hand, exchange of diverse perspectives and expertise among directors may improve a board’s ability to process available information and assess its CEO more accurately, which can contribute to a board’s ability to make a prudent decision about how to respond to low performance. While individual director attributes and board composition are important, group dynamics affects the ability of the directors to interpret available information, find appropriate responses, and take decisive action as a group (Forbes & Milliken, 1999). In the next section, we examine an important group-level attribute of boards—faultlines—as a moderator of the relationship between firm performance and CEO dismissal.
Moderating Effect of Board Faultlines
Diversity in corporate boards has attracted much attention among corporate governance researchers (Guldiken, Mallon, Fainshmidt, & Judge, 2019; Knippen, Shen, & Zhu, 2019). The concept of diversity in teams typically refers to the degree of dispersion, dissimilarity, or heterogeneity along a single individual attribute of the team members, such as age, gender, race, or functional background (Bell, Villado, Lukasik, Belau, & Briggs, 2011; Harrison & Klein, 2007). While diversity in teams is an important concept in both academic research and business practice, the existing approach to studying diversity in teams has two important limitations. First, diversity research typically measures individual members’ attributes and then aggregates them up to the team level. Such aggregates are often the basis of measures that represent a team’s social characteristics—such as cohesion, conflicts, cooperation, and communication within the team. Group dynamics are reduced to differences among individuals. While this approach is pragmatic, it is based on an ontological assumption that a team is merely an aggregation of individuals, which stops short of the research goal of studying social dynamics within a team. The second limitation is that diversity research examines a single attribute of individuals in isolation or in an additive way (van Knippenberg & Schippers, 2007). Even when multiple attributes are simultaneously considered to construct a composite measure, for example, the demographic heterogeneity of a team, the calculation inevitably considers one attribute at a time before being added to other attributes. In this approach, the overall configuration or structure of multiple attributes cannot be directly examined.
The faultline approach aims to overcome such limitations by examining the alignment of multiple attributes simultaneously. In general, individuals have multiple attributes that constitute the perception of social identity. Individuals use these attributes to categorize themselves and others into different groups. To illustrate, consider two hypothetical teams: A and B. Team A has two White men with a finance background and two Black women with a marketing background. Team B, which also has four members, comprises one White man with a finance background, one White woman with a marketing background, one Black man with a finance background, and one Black woman with a marketing background. Although the two teams have the same degree of diversity when considering one attribute at a time (i.e., 50% women, 50% Black, and 50% marketers), when the three attributes (i.e., gender, race, and functional background) are considered simultaneously, team A has more pronounced subgroups (i.e., two White male financiers and two non-White female marketers) because all three dimensions are aligned. In team B, none of the two or more members align on more than two attributes, and thus it is unlikely that any subgroup will form based on the three attributes. In this example, therefore, team A has a stronger faultline than team B. A conventional way to examine group diversity by considering a single attribute (for example, gender, race, or age) separately would not correctly capture the degree of actual differences among members. Overall, given that individuals in group settings rarely perceive each other solely along a single attribute, but often perceive others as a joint set of multiple attributes, a faultline approach enables us to conceptualize more realistic perceptions about self and others, which form a basis of identity, social categories, and interpersonal relations (Lau & Murnighan, 1998; van Knippenberg & Schippers, 2007).
Faultline research recognizes that the effect of faultlines on group performance may not be uniform. Studies have found that faultlines tend to increase conflicts within teams, reduce satisfaction among team members, and ultimately, decrease team performance (Bezrukova, Thatcher, Jehn, & Spell, 2012; Li & Hambrick, 2005; Thatcher, Jehn, & Zanutto, 2003). At the same time, some studies have found positive effects of faultlines on innovation, learning, and performance (Gibson & Vermeulen, 2003; Hutzschenreuter & Horstkotte, 2013). The mixed findings suggest that the effect may depend on the type, or nature, of the individual attributes that constitute the faultlines (Bezrukova et al., 2009). Whereas studies in the team diversity literature typically focus on demographic attributes, such as age, gender, and race (Bell et al., 2011), boards of directors offer a unique context where nondemographic attributes also matter. Specifically, whether a director is an insider or outsider has long been considered a key aspect of board composition in corporate governance research (Johnson, Daily, & Ellstrand, 1996). The insider-versus-outsider distinction may function as a salient attribute that can potentially split the board into subgroups. Relatedly, outside directors have various job titles, such as executive manager, financier, or lawyer. It is therefore important to consider primary job titles of directors as individual attributes that reflect heterogeneous perspectives and identities, thereby creating potential faultlines (Hillman, Cannella, & Paetzold, 2000; Hillman, Nicholson, & Shropshire, 2008). Finally, a director’s tenure on the board is an important attribute that reflects their cumulative board experience, the degree of social cohesion among directors, and their sense of loyalty to the CEO (Veltrop, Molleman, Hooghiemstra, & van Ees, 2018; Westphal, 1999). Jointly addressing these disparate attributes of directors can deepen our understanding of interpersonal relations within the board.
We therefore test separate hypotheses regarding two types of faultlines: demographic faultlines (based on age, gender, and race) and information-related faultlines (based on director independence, primary job title, and tenure on the focal board). Demographic faultlines, also referred to as social category faultlines or relationship-oriented faultlines, are based on salient phenotypic attributes of individuals and may therefore contribute to relationship conflict among members (Choi & Sy, 2010). Information-related faultlines, also referred to as knowledge-based faultlines or task-related faultlines, are based on skills, knowledge, and perspectives that typically stem from educational background, training, and work experience and can potentially lead to task-related conflict (Jehn, Northcraft, & Neale, 1999). Although the two types may have some overlaps—for example, the demographic background of an individual can influence their life opportunities and work experiences—we argue that demographic faultlines and information-related faultlines are distinct constructs that must be examined separately.
In the boards-of-directors literature, few attempts have been made to examine both types of faultlines separately in a single study. Veltrop et al. (2015) examined demographic faultlines based on the age and gender of board members; Kaczmarek et al. (2012) analyzed task-related faultlines based on the type of directorship (executive vs. nonexecutive directors), education, board tenure, and financial background. In a study of board attention to entrepreneurial issues, Tuggle et al. (2010) examined overall faultlines based on board tenure, functional background, and firm/industry background of directors without contrasting the different types of faultlines. In the present study, we advance the board literature by separately testing the effects of two types of faultlines: faultlines based on demographic attributes (“demographic faultlines”) and faultlines based on information-related attributes (“information-related faultlines”).
Demographic Faultlines
Social identity theory (Tajfel, 1982; Tajfel & Turner, 1979) and self-categorization theory (Turner, 1985; Turner, Hogg, Oakes, Reicher, & Wetherell, 1987) provide theoretical foundations to explain the link between demographic faultlines and team outcomes. According to social identity theory, individuals tend to perceive themselves and others based on various social and demographic categories. Such identity creates the basis of the tendency for individuals to favor in-group members at the expense of out-group members. Similarly, self-categorization theory posits that individuals see themselves as members of a certain social category, distinguishing between similar in-group members and dissimilar out-group members. A voluminous literature of experimental and field research in various organizational contexts demonstrates that individuals tend to perceive in-group members more favorably relative to out-group members (Hogg & Terry, 2000).
The faultline perspective suggests that as members split into distinct subgroups based on demographic attributes, interpersonal conflicts may arise, which may have a harmful effect on a team’s cohesion and performance (Lau & Murnighan, 1998). Based on social identity theory and self-categorization theory, we argue that strong faultlines based on demographic attributes increase the level of interpersonal and intersubgroup conflict within the team. Faultlines become stronger as more dimensions of individual attributes, such as gender, race, and age, align in the same way, thereby increasing the likelihood of creating subgroups whose intergroup differences are salient (Lau & Murnighan, 1998). The formation of subgroups triggers the perception of in-group and out-group membership, and such categorization may foster incompatibilities and disagreements between subgroups based on personal, social, and organizational issues pertinent to the group (Jehn, 1995). Disagreements and conflicts may arise because of an individual’s cognitive identification with a subgroup, even when the subgroups do not actually differ in substantive interests, opinions, or positions (Tajfel & Turner, 1979). Such disagreements and conflicts tend to undermine the ability of group members to communicate, collaborate, and interact with each other. Such tendencies have a harmful effect on a group’s task performance, leading to a failure to exchange important information, make joint decisions, and coordinate activities that pursue a collective goal (Li & Hambrick, 2005; Pelled, Eisenhardt, & Xin, 1999). In a study of cross-national joint ventures, Li and Hambrick (2005) found that faultlines within management groups based on age, gender, ethnicity, and organizational tenure increased conflict and reduced group performance.
The implication for corporate governance research is that faultlines in upper-echelon groups can hamper communications and coordination among strategic leaders, increase interpersonal and intergroup conflicts, and ultimately, undermine performance of the group. Studies found that faultlines within TMTs have a detrimental effect on firm performance. For example, a study of TMTs in manufacturing firms found that faultlines based on gender and the functional background of TMT members had a negative effect on organizational productivity (van Knippenberg, Dawson, West, & Homan, 2011). There is also evidence that faultlines in boards of directors affect firm performance. Among FTSE 350 firms, faultlines in boards were found to negatively affect financial performance of the firm (Kaczmarek et al., 2012). In a study of Dutch pension fund boards, demographic faultlines reduced the perceived effectiveness of the board and financial return on investment (Veltrop et al., 2015).
We argue that conflicts between subgroups in a board of directors may hamper its ability to make effective decisions when responding to the firm’s financial performance below the aspiration level. Directors have a fiduciary duty to represent the interest of the shareholders. Directors consider CEO dismissal as the most powerful and categorical authority that boards can exercise to fulfill this duty, even though the evidence is scant that CEO dismissal actually improves firm performance in the long run (Hilger et al., 2013; Schepker, Kim, Patel, Thatcher, & Campion, 2017). When firm performance is below aspiration levels, the board engages in intensive search to look for a solution to restore performance. Replacing the CEO is one of the options available for the board—an abrupt and risky solution with significant ramifications. As the board makes this high-stake decision as a group, demographic faultlines among the directors can split them into factional subgroups, increasing conflict and disagreement among them and impeding the board’s ability to come to an agreement on how to restore firm performance. When the board is split into subgroups, not all subgroups will agree that CEO dismissal is the best solution to low firm performance. As CEO dismissal requires the board’s unanimous resolution and decisive action, disintegration among subgroups would delay the board’s decision-making and thwart the board’s attempt to oust the CEO. We therefore predict that the relationship between firm performance and CEO dismissal is weaker when board demographic faultlines are stronger, where faultline strength refers to the degree of alignment among board members across different attributes, that is, how clearly a board splits into subgroups (Thatcher et al., 2003).
Information-Related Faultlines
While demographic faultlines can contribute to interpersonal conflicts that hamper the group’s ability to make effective decisions, faultlines that are based on information-based attributes—task-related skills, knowledge, and perspective—can have a different effect. Individual members of a team may bring alternative ways to process information and solve problems. Such variation reflects differences in each person’s cognition, perspectives, and values and may be a result of education, training, or career history. Various streams of research about team diversity, information processing, decision-making, and knowledge sharing suggest that individual differences in skills, knowledge, and perspectives significantly affect the functioning of teams, groups, and organizations (Jehn et al., 1999; Hansen, Mors, & Løvås, 2005; Pelled et al., 1999), including TMTs and boards (Forbes & Milliken, 1999; Hambrick & Mason, 1984; Jensen & Zajac, 2004).
The categorization-elaboration model (CEM) is useful in understanding how information-based subgroups can have a beneficial effect on groups (van Knippenberg, De Dreu, & Homan, 2004; van Knippenberg & Schippers, 2007). Based on the premise that groups process relevant and available information to perform tasks (Bazerman, Mannix, & Thompson, 1988; Hinsz, Tindale, & Vollrath, 1997), the CEM defines elaboration as “the exchange of information and perspectives, individual-level processing of the information and perspectives, the process of feeding back the results of this individual-level processing into the groups, and discussion and integration of its implications” (van Knippenberg et al., 2004: 1011) The availability of diverse information and perspectives facilitates individual-level processing of various information and group-level discussion and integration, leading to the elaboration of task-relevant knowledge within the group. An increased level of exchange, discussion, and integration of ideas and knowledge, in turn, can enhance the quality of group decision-making and performance (Homan et al., 2008; Homan, van Knippenberg, van Kleef, & De Dreu, 2007). It is important to note that the performance implication of the CEM contrasts that of the social identity theory and self-categorization theory reviewed earlier. Whereas the social identity and categorization perspectives suggest that heterogeneous subgroups create conflicts and undermine group performance, the insight of the CEM is that subgroups that exchange diverse information and engage in productive discussions can enhance group performance, especially group creativity, innovation, and decision quality. Consistent with the CEM, Jehn et al. (1999) found that informational diversity—based on individual members’ education, functional area, and job position—is positively related to team performance. Pelled et al. (1999) also found that functional background diversity increases task-related conflicts within the team, which in turn are positively related to team performance; functional background diversity, however, is not directly associated with team performance. A meta-analysis showed that information-related diversity positively affects the quality of team performance, whereas demographic diversity has no significant effect on team performance quality (Horwitz & Horwitz, 2007).
While the theory and empirical support are rooted in traditional diversity research rather than the faultlines approach, the idea can be extended to explain how faultlines can shape the elaboration of task-related information (Carton & Cummings, 2013; van Knippenberg & Schippers, 2007). Previous research suggests that information- or knowledge-based faultlines can contribute to cross-level elaboration of diverse information and knowledge within and between subgroups (Bezrukova et al., 2009; Chung et al., 2015). Within an information-based subgroup, the presence of fellow members who share similar perspectives and worldviews stimulates free expression and exchange of ideas among members (Brewer, 1991; Edmondson, 1999), thereby enhancing the quality and accuracy of their input (Zarnoth & Sniezek, 1997). The input that was elaborated within the subgroup can be shared with other subgroups and further elaborated at the group level. The presence of fellow subgroup members may provide psychological safety and support to each subgroup member (Bezrukova et al., 2009; Gibson & Vermeulen, 2003). Subgroup members who perceive such safety and within-subgroup support are likely to express opinions freely and share information with the members of other subgroups. Also, members of an information-based subgroup are more likely to recognize the value of diverse information and knowledge of other subgroups, rather than viewing them as groups with different social identity that compete for resources, especially when there is a clear common goal they need to achieve as a group (Bezrukova et al., 2009; Chung et al., 2015). Therefore, in teams with stronger information-based faultlines, discussion and collaboration across subgroups can be more active and productive than in teams with weaker information-based faultlines, contributing to the quality of group decisions and task performance, as the CEM suggests. Supporting this argument, Gibson and Vermeulen (2003) found that a moderate degree of subgroup strength—based on both demographic and information-based attributes—positively affects team learning behavior. While research evidence thus far is based on empirical contexts outside corporate boardrooms, the same mechanism seems to operate within boards. Two directors that we interviewed while conducting the present study confirmed the view that directors who exchange heterogenous expertise and work experiences often add value to boardroom discussions and generally improve the quality of board decisions. 1
For corporate boards facing firm performance below aspiration levels, the elaboration of task-related information is particularly beneficial. The positive effect of diverse information and perspectives can be salient when the task is complex and involves a high level of discretion and careful examination. Jehn et al. (1999) found that information-based diversity is more likely to increase group performance when tasks are complex rather than routine. A meta-analysis shows that heterogeneous teams outperform homogeneous teams in highly difficult tasks rather than low-difficulty tasks (Bowers, Pharmer, & Salas, 2000). CEO dismissal is a nonroutine, infrequent event that requires a thorough examination of relevant information and careful decision-making. As the elaboration and integration of diverse information can benefit the decision-making process in general (Horwitz & Horwitz, 2007), a board that consists of subgroups that are formed on the basis of information-based attributes benefits from the elaboration of rich information and diverse perspectives provided by different subgroups, which in turn improves the decision-making process. When the firm performance is below the aspiration level, boards with strong information-based faultlines can engage in a careful assessment of the CEO and a productive discussion of effective remedies by incorporating views from different subgroups. Although firing the CEO is not always an optimal choice under normal conditions, poor performance below the aspiration level calls for CEO dismissal as one of the most powerful solutions that can effectively handle pressure from shareholders and possibly restore confidence. Therefore, we predict that boards with strong information-based faultlines are more responsive to the performance problem and quicker to act on CEO dismissal as a remedy, compared with boards with weak information-based faultlines. In contrast, boards with weak information-based faultlines may fail to review all relevant information about circumstances that cause performance problems. Even if some directors think CEO dismissal is the best option, the absence of subgroup members who support them can make it difficult to express their opinion and persuade other directors. Such boards might be slow in taking the decisive action to dismiss the CEO in response to performance below the aspiration level. We therefore predict that information-related faultlines can increase the board’s responsiveness to poor firm performance by dismissing the CEO.
Data and Method
We used data from the boards of directors of S&P 500 firms from 1998 to 2013. To construct the board sample, we first started with 500 firms in the S&P 500 index in each of the years from 1998 to 2013. We obtained valid data from ExecuComp for 612 unique firms, 1,147 unique CEOs, and 825 CEO departure events. We then matched the firm sample with board-related data from the Institutional Shareholder Services (ISS) Directors data set and proxy statements. After matching, we had 13,114 unique directors and 81,171 director-year observations. For the succession events, we manually coded CEO departure types using information from news reports in ProQuest ABI/Inform database. We matched the sample with company financial and operational data from ExecuComp and other sources, including Mergent Online, company annual reports, and various corporate directories. Our final sample included 552 unique firms, 1,057 unique CEOs, 12,573 unique directors, and 577 CEO departures.
Dependent Variable
Following previous studies in the CEO dismissal literature (e.g., Shen & Cannella, 2002; Wiersema & Zhang, 2011; Zhang, 2006, 2008), we identified CEO dismissals by manually examining news reports and press releases found in the ProQuest database. There were 577 succession events during the study period that were included in the final sample. Four coders categorized each news report, with a portion of them overlapping across coders to monitor intercoder reliability. Of these 577 succession events, 433 cases were categorized as nondismissals and 144 cases were identified as dismissals. 2 We categorized the following as nondismissals (433 cases): successions that were consequences of (a) a CEO’s death or health issues (11 cases); (b) a CEO’s acceptance of a similar position at another firm (17 cases); (c) a merger, an acquisition, or going private (16 cases); or (d) planned retirement (389 cases). We then categorized the following cases as dismissals (144 cases): (a) when a CEO was reported as having been fired or ousted (35 cases); (b) when a CEO was reported as having resigned unexpectedly due to poor performance, unspecified personal reasons, or a desire to seek other interests (69 cases); (c) when a CEO was reported having resigned immediately after a board meeting, with no designated CEO replacement or with the board employing a search firm (11 cases); or (d) when a CEO was reported as taking early retirement with discussion of performance problems (29 cases). When we reclassified the last two categories ([c] and [d]) as nondismissal cases because they are somewhat less definitive, or when we excluded the last two categories from the analysis, the substantive findings did not change (results available upon request). 3
Independent Variables
The primary independent variable is the firm’s financial performance relative to aspiration levels. The board’s evaluation of the CEO is rarely based on absolute performance of the firm on its own. Performance relative to aspirations is directly relevant to the board’s decision to dismiss the CEO, as suggested both by the performance feedback research and agency-theoretic view of relative performance evaluation (Greve, 1998; Jenter & Kanaan, 2015; Puffer & Weintrop, 1991).
We distinguish two types of aspiration levels: social and historical aspiration levels (Greve, 1998). Social aspiration levels are determined by the performance of firms that are deemed similar to the focal firms. We used the median return on assets (ROA) of all firms in ExecuComp that are in the same two-digit Standard Industrial Classification (SIC) code as the focal firm in the same year, excluding the focal firm. We used ROA, an accounting-based measure, rather than a market-based measure, such as shareholder returns, because our results suggest that ROA was a stronger predictor of CEO dismissal compared with shareholder returns. This is reflected in a review article, which stated that “much of this literature relies on accounting-based measures of firm performance” (Hilger et al., 2013: 16). We also controlled for total shareholder returns in all models. We used industry median ROA to minimize the impact of outliers. Results using industry mean ROA are presented in Appendix Table A2.
Historical aspiration levels are determined by the performance history of the firm itself (Greve, 1998; Levinthal & March, 1981). We calculated the historical aspiration level using the exponentially weighted moving average of experienced performance, as defined in Greve (1998) and Levinthal and March (1981):
The independent variable, the firm’s financial performance relative to aspiration levels, is defined as the difference between the focal firm’s performance and the aspiration levels (Greve, 1998). Specifically, ROA relative to social aspiration level is the difference between the focal firm’s ROA and the social aspiration level of ROA, as defined previously. ROA relative to historical aspiration level is the difference between the focal firm’s ROA and the historical aspiration level of ROA, as defined previously.
Moderating Variables
We test the moderating effect of the strength of board faultlines within each board. We measured demographic faultline strength by using three demographic attributes: age, gender, and race. We included age, gender (coded 1 for female and 0 for male), and race (White, African American, Asian, and Hispanic) because they are the most salient demographic attributes as a basis of social identity and self-categorization processes (Harrison, Price, & Bell, 1998; Tsui, Egan, & O'Reilly, 1992). In the ISS Directors data, 1,781 out of 12,573 directors (14.1% of the sample) had missing values on race. There is a challenge in manually coding directors’ race. Information about director race—such as photographs and other information that provides evidence (e.g., education background and awards from ethnic affinity groups)—is often unavailable for many directors. Furthermore, even when such information is found in proxy statements or public sources, relying on human judgment to determine a director’s race is prone to biases and errors. Instead, we used sociolinguistic computer algorithm developed by NamSor.com, which utilizes the directors’ full names to categorize their races. 4 Among the 1,781 directors with missing race data, 75 were known by their initials only instead of first names, and therefore the NamSor algorithm was unable to determine race. We used estimated race data for the remaining 1,706 directors. When we did not use the estimated race data and instead kept the race information for those directors as missing, the results (available upon request) were similar.
Information-related faultline strength was calculated by using three attributes related to the director’s task-related knowledge, information, and perspective: director independence, director’s primary job title outside the focal firm, and director tenure on the board. Differences between inside directors and outside directors may affect how they perceive themselves and others within the board. For example, the career and livelihood of insiders are more closely related to the CEO and to the firm than those of outsiders. Also, unlike outsiders who have their primary jobs elsewhere, insiders work at the same firm on a daily basis as members of the senior executive team. These fundamental distinctions may create a potential faultline between insiders and outsiders.
We also included directors’ primary job title because it reflects each director’s identity and perspectives, which may be another source of potential faultlines (Hillman et al., 2008). Directors may categorize other directors as in-group or out-group members based on their primary job title. For example, directors who are CEOs of other firms may perceive themselves as the same group (i.e., CEO group) while viewing non-CEO directors (e.g., financiers, lawyers, and professors) as out-group members. Based on directors’ primary job titles, we classified them into four groups that Hillman et al. (2000) proposed: (a) insiders, (b) business experts, (c) support specialists, and (d) community influentials. This classification scheme is based on the nature of the environmental linkages that the directors make: provision of specific resources, channels for communicating information, aids in obtaining commitments or support, and maintenance of organizational legitimacy (Pfeffer & Salancik, 1978). We combined “insiders” and “business experts” into a single category because the insider category overlaps with the director independence variable that we already use as another attribute of directors. Director tenure was measured as the total number of years since being appointed as a director.
To calculate faultline strength, we used the average silhouette width (ASW) clustering procedure (Meyer & Glenz, 2013). The algorithm computes the strength of the faultlines that can potentially split a team into multiple subgroups, which is consistent with the original concept proposed by Lau and Murnighan (1998) and Thatcher et al. (2003). Compared with several other measures of faultline strengths, including the Fau measure (Thatcher et al., 2003), the ASW has several important advantages (Meyer & Glenz, 2013; Meyer, Glenz, Antino, Rico, & González-Romá, 2014). First, unlike the most frequently used Fau measure (Thatcher et al., 2003), the ASW does not assume that there are only two subgroups within a team and is therefore suitable for teams that can potentially have more than two subgroups. In our sample, boards have 10.7 members on average, with a maximum of 27. It is unrealistic to assume that boards necessarily comprise only two subgroups. Second, the ASW is suitable for both small and large groups, unlike other measures that are suitable only if the group size does not exceed 10 (Carton & Cummings, 2013). Third, the ASW can be computed based on both categorical and numeric attributes, unlike some measures that accommodate only categorical attributes (Shaw, 2004). Our director data include both categorical (e.g., race and job titles) and numeric (e.g., age and tenure) attributes. Finally, the ASW measures the same underlying construct as the Fau (Thatcher et al., 2003) by identifying the configuration of clusters (i.e., subgroups) that have maximum internal homogeneity and maximum external heterogeneity. A simulation analysis by Meyer and Glenz (2013) shows that the ASW exhibits high predictive validity and is robust against missing values.
The calculation of the ASW has two steps. In the first step, two commonly used clustering procedures—average linkage and Ward clustering—are used to identify all possible configurations of clusters (i.e., small groups) within each group. In the second step, the ASW score, defined next, is calculated for each member and each of all possible configurations identified in the first step. The ASW is the average of each member’s individual silhouette width, which denotes how well a team member fits into their subgroup. Formally, an individual i’s silhouette width s is defined as
Control Variables
Firm size is known as a strong predictor of CEO dismissal (Fredrickson et al., 1988; Hilger et al., 2013). We controlled for firm sales as a proxy for firm size, which was measured as the natural logarithm of total firm sales.
The models control for several characteristics of the CEO. Older CEOs are more likely to retire than to get fired (Peters & Wagner, 2014); we controlled for CEO age in years. Female CEOs are more likely to be dismissed than their male counterparts (Gupta, Mortal, Silveri, Sun, & Turban, 2020); the variable female CEO was coded as 1 for female CEOs and 0 for male CEOs. Outsider CEOs may be at a greater risk of being fired compared with insider CEOs (Shen & Cannella, 2002); outside CEO is a binary variable coded 1 for CEOs who had firm tenure of less than 2 years when they assumed the position (Zhang & Rajagopalan, 2010).
As power dynamics between the CEO and the board may affect CEO dismissal (Boeker, 1992; Shen & Cannella, 2002), we controlled for six indicators of CEO power, director power, and CEO–board relative power. First, CEOs who hold the position of the board chair tend to be more powerful and less susceptible to dismissal (Cannella & Lubatkin, 1993); CEO–chair duality is a binary variable coded as 1 for CEO-chairs and 0 for others. Second, ownership of the firm’s shares can provide power and control (Finkelstein, 1992); CEO ownership is the percentage of the firm’s outstanding shares held by the incumbent CEO. Third, stock ownership held by the directors can bring power to the board (Cannella & Shen, 2001); we controlled for director ownership, measured as the percentage of the firm’s outstanding shares held by the directors of the firm. Fourth, a director’s tenure on the board represents the accumulation of firm-specific human and social capital and informational advantages, which may contribute to their power (Krause, Withers, & Semadeni, 2017); we controlled for average director tenure, measured in years. Fifth, we controlled for the proportion of directors appointed after the CEO took office because such directors may feel loyal to the CEO, who typically had an influence over the director appointment (Westphal & Zajac, 1995). Finally, directors who sit on many other boards outside the focal firm may have a high level of social capital and informal power (Flickinger et al., 2016); average director external directorships was measured as the average number of director positions outside the focal firm held by outside directors (Zhang, 2008).
Because CEO dismissal is largely driven by the board (Haleblian & Rajagopalan, 2006; Zhang, 2008), we controlled for board characteristics relevant to board decision-making. Board size was measured as the total number of directors on each board. Demographic similarity between the CEO and the board members may create in-group bias, which may reduce the likelihood of CEO firing (Westphal & Zajac, 1995; Zhu & Westphal, 2014). We considered CEO–board similarity in terms of age, gender, and race. For age similarity, we calculated the Euclidean distance between the CEO’s age and the average age of board members (Wagner, Pfeffer, & O’Reilly, 1984; Westphal & Zajac, 1995) and subtracted each firm’s score from the highest value in the sample to create a measure of similarity. For gender and race similarity measures, we calculated a squared value of the proportion of CEO–director dyads sharing the same demographic category (i.e., same gender or same race between the CEO and a director, based on the four racial categories used in the faultlines measures). We standardized and took the average of the three (i.e., age, gender, and race) similarity measures to create an overall similarity variable.
To assess the distinct effect of faultlines that cannot be captured by traditional diversity measures, we controlled for six measures of board diversity, one for each of the director individual attributes. Director age heterogeneity was defined as the coefficient of variation of ages among all directors on a given board. Proportion of female directors was defined as the proportion of female directors to all directors on a given board. Director racial heterogeneity was measured using an inverse value of the Herfindahl-Hirschman index, which indicates whether directors’ race is concentrated in a specific category or distributed evenly across different race categories. We used the same four racial categories used in the faultline measures. Proportion of independent directors was measured as the proportion of directors who are independent from the firm. Director job title heterogeneity was measured using an inverse value of the Herfindahl-Hirschman index. We used a modified version of Hillman et al.’s (2000) classification: (a) insiders and business experts, (b) support specialists, and (c) community influentials. Director tenure heterogeneity was measured as the coefficient of variation of the director’s tenure on the board.
All models include dummy variables for year and two-digit SIC industries. Coefficients for the year dummies and industry dummies are omitted in the regression tables. All independent, moderator, and control variables are lagged by 1 year to facilitate causal inference. All independent and moderator variables are mean-centered before entering into the regression models. Table 1 presents the descriptive statistics and correlation matrix for the variables included in the analysis.
Descriptive Statistics and Correlation Matrix
Note: N = 5,951 firm-year observations. All correlations .026 or greater are significant at p < .05. ROA = return on assets.
Analysis
We tested the hypotheses using a continuous-time event history analysis estimated by the Cox proportional hazards regression model. As a semiparametric model, the Cox proportional hazard model has an advantage of not assuming a specific functional form of the baseline hazard (Cleves, Gould, & Gutierrez, 2010). The time clock for CEO dismissal is the tenure of the incumbent CEO. The unit of time is in months, providing improved precision over other studies that used annual data. Using year as the unit of time yields similar results (see Appendix Table A3). Following Ocasio (1994) and Shen and Cannella (2002), we split CEO tenure into fiscal years to allow time-varying covariates. All independent, moderator, and control variables are updated annually.
In the Cox model, the hazard rate of dismissal for the ith individual is
Results
Table 2 reports the Cox regression models predicting the hazard rates of CEO dismissal. Model 1 is a baseline model with control variables only. The results are generally consistent with the existing research about CEO dismissal. CEOs at larger firms, CEOs at financially struggling firms, and outside CEOs have a higher hazard of dismissal. Model 2 includes the demographic faultlines variable, which is negative but not statistically significant. Model 3 tests Hypothesis 1, which predicted that the effect of firm performance below the aspiration level is weakened when board demographic faultlines are stronger. To test the hypothesis, we interact demographic faultlines variable with two types of firm performance: ROA relative to social aspiration levels and ROA relative to historical aspiration levels. As directors may simultaneously consider both types of aspirations when evaluating the CEO, we enter both types of ROA variables in the same equation. The two ROA variables are orthogonalized using Stata’s orthog command before the estimation. As the main effect of ROA relative to aspiration levels is negative (i.e., a lower ROA relative to aspiration levels increases the risk of CEO dismissal), the interaction effect with demographic faultlines is expected to have a positive sign, meaning faultlines weaken the effect of low performance on CEO dismissal. The interaction of ROA relative to social aspiration levels and demographic faultline strength is negative and not significant, whereas the coefficient for the interaction of ROA relative to historical aspiration levels and demographic faultline strength is positive and significant (β = 1.92, p = .001). This is partially consistent with Hypothesis 1. Model 4 includes a variable for information-related faultline strength, which is negative but not statistically significant. Model 5 tests Hypothesis 2, which predicted that the effect of firm performance below the aspiration level is amplified when board information-related faultlines are stronger. As a partial support for Hypothesis 2, the coefficient for the interaction of ROA relative to social aspiration levels and information-related faultline strength is negative and significant (β = −2.99, p = .000), whereas the interaction of ROA relative to historical aspiration and information-related faultlines is positive and not significant. Model 6 presents a fully saturated model with both demographic and information-related faultlines as well as their interaction terms with ROA relative to social and historical aspiration levels. Similar to Models 3 and 5, the interaction of ROA relative to historical aspiration and demographic faultline is positive and significant (β = 1.83, p = .000), and the interaction of ROA relative to social aspiration and information-related faultline is negative and significant (β = −2.75, p = .000).
Cox Regression Results Predicting Hazard Rate of CEO Dismissal
Note: Standard errors are in parentheses. All models include year dummies and two-digit Standard Industrial Classification industry dummies. All explanatory variables are lagged by 1 year. ROA = return on assets.
Figures 1 and 2 illustrate the moderating effects of faultlines. Based on the results of Model 3 in Table 2, the graphs present estimated cumulative hazard function by demographic faultline strength and firm performance relative to historical aspiration level. The cumulative hazard of being dismissed increased as the CEO remained on the job, but the rate of dismissal varied by demographic faultlines and firm performance. Figure 1 shows the moderating effect of demographic faultlines. Comparing the two groups where demographic faultlines were weak (i.e., one standard deviation below the mean), the effect of ROA relative to aspirations was large; the board’s decision to dismiss the CEO was sensitive to low firm performance. In contrast, between the two groups where demographic faultlines were strong (i.e., one standard deviation above the mean), the effect of ROA relative to aspirations was small, suggesting that strong faultlines undermined the board’s ability to take a decisive action. Figure 2 shows the moderating effect of information-based faultlines. Between the two groups with weak information-related faultlines (i.e., one standard deviation below the mean), the effect of ROA relative to social aspiration levels was small. When information-related faultlines were strong (i.e., one standard deviation above the mean), ROA relative to aspiration levels had a greater impact on CEO dismissal. Had we not distinguished demographic and information-related faultlines, we would have confounded the distinct effects of the two types and concluded that overall faultlines do not affect CEO dismissal.

Estimated Cumulative Hazard Function for Strong Versus Weak Demographic Faultlines by Return on Assets Relative to Historical Aspiration Levels

Estimated Cumulative Hazard Function for Strong Versus Weak Information-Related Faultlines by Return on Assets Relative to Social Aspiration Levels
As a robustness check, we also tested whether there are moderating effects of traditional diversity variables by entering interaction terms between ROA relative to social and historical aspiration levels and each of the six traditional measures of diversity (i.e., age heterogeneity, proportion of female directors, race heterogeneity, proportion of independent outsiders, job title heterogeneity, and tenure heterogeneity). None of these interaction variables was statistically significant. Overall, the results suggest that faultline measures reveal group dynamics that are distinct from traditional diversity measures.
If board faultlines actually had an impact on CEO dismissal, then faultlines should not affect other types of CEO departures or they should have different effects on other types of departures. If the faultline effect that we report was indeed spurious, then faultlines might also affect nondismissal departures. As a placebo test, similar to Hubbard et al.’s (2017) analysis, we estimated Cox models predicting nondismissal CEO departures, including departures due to retirement and voluntary turnover. Table 3 presents the results. In all models of Table 3, the results are remarkably different from those of CEO dismissal models. As expected, older CEOs have higher rates of nondismissal departures. None of the interactions between ROA and faultlines are significant at the 5% level. These results add confidence to our findings that board faultlines have significant moderating effects on CEO dismissal but not on other types of CEO turnover.
Cox Regression Results Predicting Hazard Rate of Nondismissal Turnover
Note: Standard errors are in parentheses. All models include year dummies and two-digit Standard Industrial Classification industry dummies. All explanatory variables are lagged by 1 year. ROA = return on assets.
As an additional robustness check, we converted the continuous-time duration data into annual panel data and estimated discrete-time event history analysis. As Allison (1982) noted, a discrete-time event history analysis can approximate a continuous-time analysis and produce estimates that are consistent and asymptotically efficient. In a discrete-time version, the hazard rate is the conditional probability that a CEO is dismissed in the year, given that the CEO has not already been dismissed. The time variable is the CEO’s tenure at the firm, measured in years. Table 4 presents the results of complementary log-log regression models predicting the probability of CEO dismissal. The models include CEO tenure and tenure-squared variables to allow baseline hazards to change over the CEO’s tenure. The results in Table 4 are consistent with the continuous-time Cox regression results in Table 2, supporting Hypotheses 1 when historical aspiration levels are used (Model 3) and supporting Hypothesis 2 when social aspiration levels are used (Model 5). A fully saturated model (Model 6) also supports the hypotheses. As a robustness check, we also estimated logit regression and random-effects logit models (Wiersema & Zhang, 2011), which produced similar results (see Appendix Tables A4 and A5). 6
Complementary Log-Log Regression Results Predicting CEO Dismissal
Note: Standard errors are in parentheses. All models include year dummies and two-digit Standard Industrial Classification industry dummies. All explanatory variables are lagged by 1 year. ROA = return on assets.
Using the complementary log-log regression results, Figure 3 shows estimated dismissal probabilities as a function of firm performance. We used Stata’s margins and marginsplot commands. The graph shows that the effect of ROA relative to historical aspiration levels on CEO dismissal is generally negative, but it varies by demographic faultline strength. When demographic faultlines are weak (i.e., below mean), dismissal probability increases as ROA becomes lower than the aspiration level. However, when the faultlines are strong (i.e., above mean), low ROA relative to the aspiration level does not necessarily lead to CEO dismissal. Strong demographic faultlines dampen the effect of low performance, which is consistent with Hypothesis 1. At the lowest level of ROA relative to the aspiration level (i.e., −4), strong demographic faultlines can reduce dismissal probability by 8.5 percentage points (.169 – .084 = .085), a 50% decrease in dismissal risk. Figure 4 illustrates the moderating effect of information-related faultlines. When information-related faultlines become strong (i.e., above mean), the negative relationship between ROA relative to the aspiration level and dismissal probabilities becomes stronger. Information-related faultlines magnify the sensitivity of CEO dismissal to poor firm performance, which supports Hypothesis 2. At the lowest level of ROA relative to the aspiration level (i.e., −4), strong information-related faultlines can increase dismissal probability by 9.2 percentage points (.133 – .041 = .092), a 69% increase in dismissal risks. When evaluated at a less extreme value of ROA (i.e., −2), strong demographic faultlines decrease dismissal probability by 1.6 percentage points (.067 – .051 = .016, a 24% decrease), and strong information-related faultlines increase dismissal probability by 2.5 percentage points (.061 – .036 = .025, a 41% increase). While the changes in dismissal probabilities may seem a modest magnitude, given that CEO dismissal is a relatively infrequent event, with only 3% of firm-year observations being dismissal cases, this is a substantively meaningful effect.

CEO Dismissal Probabilities as a Function of Return on Assets Relative to Historical Aspiration Levels Separately by Demographic Faultline Strength

CEO Dismissal Probabilities as a Function of Return on Assets Relative to Social Aspiration Levels Separately by Information-Related Faultline Strength
To evaluate the robustness of causal inferences, we assessed what proportion of an estimate must be due to bias to invalidate the inference (Busenbark, Yoon, Gamache, & Withers, 2022; Frank, Maroulis, Duong, & Kelcey, 2013). Based on Rubin’s causal model (Rubin, 1974), this approach asks how one could invalidate inferences by replacing observed cases with unobserved cases in which there was no causal effect. We used Xu, Frank, Maroulis, and Rosenberg’s (2019) Stata command confound, which performs Frank et al.’s (2013) algorithm to quantify the proportion of observed cases that would have to be replaced with null hypothesis cases to invalidate the inference. 7 The results suggest that to invalidate the inference about the moderating effect of demographic faultlines, 41.6% of the cases (or 1,998 firm-years in the complementary log-log model) would have to be replaced with cases for which there is an effect of zero. To invalidate the inference about the moderating effect of information-related faultlines, 47.2% of the cases (or 2,267 firm-years in the complementary log-log model) would have to be replaced with cases for which there are no effects. Intuitively speaking, to believe that the interaction of faultlines and firm performance did not have any effect on CEO dismissal, one must accept that outcomes for almost half of the cases in the sample were generated by some other causes that were independent of board faultlines and firm performance. This observation strengthens our confidence in the causal inference.
Finally, endogeneity of our main independent and moderator variables may bias the results. As boards are not randomly assigned to strong or weak faultlines, this situation can be seen as selection of treatment. This is also considered as a case of omitted variables, as unobservable factors that determine nonrandom assignment of treatment may have not been included in the model. If such omitted variables affect firm performance and are correlated with board faultlines, the observed predictor—board faultlines—is correlated with the unobserved residual, which causes bias in the coefficient estimates (Hill, Johnson, Greco, O’Boyle, & Walter, 2021).
As a remedy for endogeneity arising from selection of treatment and omitted variables, we used instrumental-variable regression approach. We identified four instrumental variables that can affect board faultlines: board size, director turnover, director appointments, and directors’ external board membership. Since group size is a fundamental attribute that determines relationships among individuals and subgroups, board size—measured as the number of directors—is expected to be correlated with board faultline strengths (Ali & Ayoko, 2020). Director turnover and appointments directly alter board composition, thereby affecting board faultlines. Director turnover is defined as the number of directors who left the board in the previous year. Director appointment is measured as the proportion of directors appointed after the CEO took office. Finally, directors with board directorships at other firms may have social influence over the other directors as well as difficulties in balancing multiple commitments at different boards (Cashman, Gillan, & Jun, 2012; He & Huang, 2011), which may affect interpersonal relationships and faultlines within the focal board. Director external directorships are measured as the average number of director positions outside the focal firm held by outside directors. For the instrumental-variable regression models treating the interaction of ROA and demographic faultlines as endogenous, we used all four instruments. For the models treating the interaction of ROA and information-related faultlines as endogenous, we used board size, director turnover, and director appointments as the instruments. We chose the instruments in each model based on the relevance and exogeneity of the instruments (Semadeni, Withers, & Certo, 2014). Each of the instruments is significantly related to the endogenous predictors (i.e., faultlines and the interactions of firm performance and faultlines). A Wald test of exogeneity of the instruments rejects the null hypothesis of no endogeneity (p < .01; see Table 5). Besides, it is reasonable to argue that the instruments—board size, director turnover, director appointments, and external directorships—are not correlated with the residual for CEO dismissal (Dalton, Daily, Ellstrand, & Johnson, 1998; Dalton, Daily, Johnson, & Ellstrand, 1999).
Instrumental Variable Probit Regression Results Predicting CEO Dismissal
Note: Standard errors in parentheses. All models include year dummies and two-digit Standard Industrial Classification industry dummies. All explanatory variables are lagged by 1 year. ROA = return on assets.
As the dependent variable in the second stage is CEO dismissal, a binary variable, we estimated probit models with endogenous independent variables using Stata’s ivprobit command. Table 5 presents the results using maximum-likelihood estimation. Models 1 and 2 treat demographic faultlines and the interaction of ROA and demographic faultlines as endogenous, using board size, director turnover, director appointments, and external directorships as instruments. The results indicate that the interaction of ROA and demographic faultlines is positive and significant, supporting Hypothesis 1. Models 3 and 4 treat information-related faultlines and its interaction with ROA as endogenous, using board size, director turnover, and director appointments as instruments. The results show that the interaction of ROA and information-related faultlines is negative and significant, consistent with Hypothesis 2. 8 Weak-instrument robust tests, such as the Anderson-Rubin test, overidentification test, and the conditional likelihood-ratio test, reject the null hypothesis that the coefficients for the endogenous independent variables are jointly zero, using Stata’s weakiv command (Finlay, Magnusson, & Schaffer, 2013). While we acknowledge that we are unable to eliminate all sources of endogeneity and that the validity of instrumental variables regression depends on meeting the exogeneity condition and ensuring instrument strengths (Hill et al., 2021; Semadeni et al., 2014), the results of the instrumental variables regression add confidence to our argument regarding the effects of board faultlines.
Discussion and Conclusion
Group-level processes have attracted much attention from management researchers. Interpersonal relations within groups can significantly affect processes within the group, altering outcomes such as group decision-making (Forbes & Milliken, 1999; Haleblian & Rajagopalan, 2006). In particular, faultlines based on multiple characteristics of the directors pose a promising novel concept that highlights important dynamics within the board, especially in the context of making critical decisions, such as CEO dismissal.
In this study, we examined how board faultlines affect decisions about CEO dismissal. Drawing on social identity theory and self-categorization theory, we predicted that strong demographic faultlines in a board can hamper cooperation and increase conflict, undermining a board’s ability to make decisive action to dismiss the CEO when the financial performance of the firm is below the aspiration level. Based on the CEM, we also hypothesized that information-based faultlines can enhance the benefit of exchanging diverse information and expertise in a board, enhancing board ability to evaluate wider information and reach a higher-quality decision regarding CEO dismissal. Using data from S&P 500 boards, we found that demographic faultlines of boards attenuated the relationship between firm performance below historical aspiration levels and CEO dismissal, whereas information-related faultlines strengthened the effect of firm performance below social aspiration levels on CEO dismissal. The two types of faultlines (i.e., demographic and information-related faultlines) had distinct effects in opposite directions, which have not been disentangled in prior studies.
Our findings highlight board faultlines as a significant moderator of the relationship between firm performance and CEO dismissal. The literature on CEO dismissal suggests a need to study boundary conditions and contexts that moderate the relationship between firm performance and CEO dismissal (Brickley, 2003; Fredrickson et al., 1988; Hilger et al., 2013). Although the research has identified several important moderators at the firm level, there has been little work on group dynamics within boards. By discovering the role of board faultlines as an important moderator, we contribute to scholarly efforts in strategy and corporate governance to understand group- and team-level board dynamics (Forbes & Milliken, 1999; Payne, Benson, & Finegold, 2009), particularly, cognitive aspects of CEO dismissal (Graffin et al., 2013; Haleblian & Rajagopalan, 2006; Zhang, 2008).
We argue that the faultlines perspective offers important advantages that can overcome some long-standing limitations in the research about corporate upper echelons, such as TMTs and boards. First, as a group-level concept, faultlines depict structural attributes of the group that cannot be reduced to individual members. This is distinct from the aggregation of individual member attributes using measures such as the coefficient of variation or the index of heterogeneity, an approach that has been popular in the literature. By lifting the level of analysis to the group level, the faultlines approach presents an alternative path to opening up the “black box” of upper-echelon teams (Hambrick, 2007). Rather than studying microlevel traits, such as cognition and personality, the faultline approach enables researchers to study group-level characteristics, including the configuration of subgroups, intersubgroup relationships, and the activation of faultlines within the group. Second, the faultlines approach enables an examination of multiple attributes of individual members simultaneously. Existing research on diversity and heterogeneity in groups tends to focus on specific attributes, such as race, gender, or tenure. However, individuals rarely perceive others along a single attribute; the identity of each individual is constructed along multiple dimensions (Hillman et al., 2008). Examining multiple attributes simultaneously as a set opens up an exciting new avenue of research leading to a realistic picture of how groups function.
We found that demographic and information-related faultlines moderate the relationship between firm performance and CEO dismissal in opposite ways. This highlights the importance of separating the two types of faultlines. An analysis that examines only one type of faultlines, or an analysis that confounds the two types of faultlines by combining them under one category, would be incomplete or misleading. This may explain the mixed findings in the existing literature (Thatcher & Patel, 2012), in which some studies reported positive effects of faultlines while others found negative effects. Our post hoc interpretation is that our findings reflect the fundamental difference between separation-based and variety-based faultlines (Carton & Cummings, 2012). Building on Harrison and Klein’s (2007) typology of diversity—separation, disparity, and variety—Carton and Cummings (2012) argued that different types of faultlines have different causal effects on intergroup processes. Our demographic faultline measure corresponds to separation-based faultlines that are based on horizontal differences among board members. Our information-related faultline measure represents variety-based faultlines that are based on qualitatively distinct knowledge possessed by board members.
The perspective that views demographic faultlines as based on separation and information-based faultlines as variety may provide a post hoc explanation regarding why the moderating effect of faultlines is significant only for a certain type of firm performance measures. Specifically, demographic faultlines have a significant moderating effect only with performance relative to historical aspirational levels, whereas information-related faultlines have a significant moderating effect only with performance relative to social aspirational levels.
Compared with social aspiration levels, historical aspiration levels are more readily available and easily interpretable internal information that directors use when evaluating a CEO without much knowledge about external environments. Because historical aspiration levels do not require complex elaboration process, when directors rely on historical track record to evaluate the CEO, the board may naturally be divided along separation-based faultlines (i.e., demographic faultlines) based on salient demographic characteristics. The faultlines fragment the board’s collective identity and heighten the perceived threat to each subgroup’s identity, thereby making critical decision-making difficult.
Social aspirations, which require external information, can be better understood and utilized as a way to evaluate the CEO in the board where both internal and external task-related information is actively shared and elaborated. Thus, when directors rely on social aspiration levels to evaluate the CEO, the board may be fragmented along variety-based faultlines (i.e., information-related faultlines), which may expose the directors to new perspectives and facilitate knowledge exchange among directors. As variety of information and perspectives often originates from sources outside the organization, the beneficial effect of variety-based faultlines might have been more salient when directors evaluate the CEO relative to peer CEOs, rather than when they consider the historical track record. With more refined measures, future research should validate our interpretation. Direct observations of board deliberation process, for example, board meeting transcripts, may allow researchers to examine the role of historical versus social aspirations. Such explorations can contribute to our understanding of performance aspirations and group faultlines in the context of board decision-making.
Based on our findings about demographic faultlines, we argue that cliques within boards can undermine cohesion and increase conflicts within the board, which in turn can weaken a board’s ability to execute a plan to dismiss the CEO. Because a failure to dismiss the CEO when necessary can be detrimental to the firm, boards afflicted by demographic faultlines should pay extra attention to the coordination process when they make important decisions, such as CEO dismissal. A fundamental solution is to form and maintain a board in a way that does not develop strong cliques whose intersubgroup differences are highly salient. According to Lau and Murnighan (1998: 331), faultlines are most likely in groups of moderate diversity and absent or unlikely in situations of minimum and maximum diversity. Considering that faultlines can be both strong and weak at the same level of diversity, the negative effect of demographic faultlines may be mitigated by a board’s willingness and efforts to prevent faultlines from becoming stronger. This offers a practical implication for corporate boards; when selecting new directors, it would be more useful to consider potential faultlines in the board as a whole rather than to focus on individual directors’ demographic attributes.
On the other hand, we found that information-based faultlines within boards can enhance a board’s ability to exchange diverse information and perspectives, facilitating a timely decision to dismiss a CEO. This is consistent with the literature showing that information-based diversity and faultlines are positively related to group performance when the task is complex and when creativity and innovation are important dimensions of performance (Gibson & Vermeulen, 2003; Jehn et al., 1999), which are the conditions that characterize board decision-making regarding CEO evaluation. Our findings highlight the importance of nondemographic attributes in boardrooms. In recent years, management scholars, practitioners, and legislators have shown great interest in increasing demographic diversity in the corporate upper echelons by bringing more women and ethnic minorities to top positions (Cutter, 2020; Hoobler, Masterson, Nkomo, & Michel, 2018; Knippen et al., 2019). Compared with the intensive focus on demographic attributes, relatively little attention has been paid to diversity based on nondemographic attributes, such as work experience, education, and primary job title. 9 Our results imply that faultlines can be a double-edged sword with both positive and negative potentials, which is analogous to what diversity research has demonstrated (Horwitz & Horwitz, 2007; Webber & Donahue, 2001). When demographic diversity allows the team to split into factional subgroups, the negative effect may become predominant. Information-related diversity, in contrast, is less likely to create harmful subgroups and still has beneficial effects on team performance by bringing in novel ideas and facilitating innovation. Our findings about the positive effect of information-based faultlines respond to the calls to “develop and test models of faultlines that examine potential positive effects of faultlines.” (Thatcher & Patel, 2012: 999) Based on our findings, we argue that TMTs and boards need to foster greater nondemographic diversity and carefully monitor development of factional subgroups that are based solely on demographic attributes.
We should note our study’s limitations. First, we relied on archival sources rather than direct observation of board dynamics and the CEO dismissal processes. Second, the sample is limited to large U.S. firms, and thus our findings may not be generalizable to smaller U.S. firms or firms in other countries. In this regard, we suggest interesting avenues for future research. First, future extensions of our research may incorporate firsthand data (e.g., survey data or interviews with directors) that can more directly portray directors’ actual perceptions about different individual attributes and how potential faultlines are activated. Second, future research may replicate or extend our study by using samples of smaller firms or firms in other countries with different corporate governance systems from that of the large U.S. corporations used in this study. Such future research will advance our understanding of the impact of board faultlines on various outcomes, including CEO dismissal.
We argue that studying board faultlines can advance our understanding of the board decision-making process in general and the firm performance–CEO dismissal relationship in particular. Our findings suggest that demographic faultlines can disrupt important board decisions, while information-related faultlines can enhance the quality of decisions. Although boards are becoming more demographically diverse than ever before, they should expand their focus beyond highly visible demographic attributes and further diversify on nondemographic attributes. We hope our research will motivate future studies to examine the role of faultlines and group dynamics in boards and TMTs in other important firm outcomes.
Footnotes
Appendix
Random-Effects Logit Regression Results Predicting CEO Dismissal
| Variable | Model 1 | Model 2 | Model 3 | Model 4 | Model 5 | Model 6 |
|---|---|---|---|---|---|---|
| Log of total firm sales p value |
.26 (.10) .012 |
.25 (.10) .013 |
.25 (.10) .015 |
.27 (.10) .010 |
.26 (.11) .015 |
.25 (.11) .017 |
| CEO age p value |
–.04 (.02) .051 |
–.04 (.02) .048 |
–.05 (.02) .039 |
–.04 (.02) .050 |
–.04 (.02) .047 |
–.05 (.02) .033 |
| Female CEO p value |
.28 (.69) .685 |
.29 (.69) .674 |
.42 (.69) .539 |
.23 (.69) .736 |
.21 (.69) .760 |
.32 (.69) .646 |
| Outside CEO p value |
.42 (.23) .67 |
.41 (.23) .069 |
.39 (.23) .087 |
.41 (.23) .070 |
.42 (.23) .070 |
.40 (.23) .085 |
| CEO–chair duality p value |
–.21 (.22) .330 |
–.21 (.22) .334 |
–.23 (.22) .301 |
–.22 (.22) .313 |
–.23 (.22) .300 |
–.23 (.22) .294 |
| CEO ownership p value |
–.17 (.09) .051 |
–.17 (.09) .051 |
–.17 (.09) .051 |
–.17 (.09) .056 |
–.15 (.09) .071 |
–.16 (.09) .066 |
| Average director ownership p value |
–.01 (.07) .849 |
–.02 (.07) .821 |
–.02 (.08) .751 |
–.01 (.07) .863 |
.00 (.07) .948 |
.00 (.07) .978 |
| Average director tenure p value |
–.07 (.04) .094 |
–.07 (.04) .091 |
–.07 (.04) .119 |
–.07 (.04) .098 |
–.07 (.04) .101 |
–.07 (.04) .133 |
| Proportion directors after CEO p value |
–.67 (.52) .198 |
–.66 (.52) .204 |
–.65 (.53) .215 |
–.62 (.53) .238 |
–.57 (.53) .278 |
–.54 (.53) .313 |
| Average director external directorships p value |
–.25 (.21) .234 |
–.24 (.21) .259 |
–.19 (.21) .369 |
–.24 (.21) .263 |
–.24 (.21) .254 |
–.19 (.21) .372 |
| Board size p value |
–.01 (.05) .782 |
–.01 (.05) .810 |
–.01 (.05) .809 |
–.01 (.05) .845 |
–.01 (.05) .900 |
–.01 (.05) .904 |
| CEO–board similarity p value |
.89 (.37) .017 |
.90 (.37) .016 |
1.06 (.39) .007 |
.89 (.37) .017 |
.86 (.39) .026 |
.96 (.39) .015 |
| Director age heterogeneity p value |
−2.44 (3.57) .495 |
−2.16 (3.59) .547 |
−1.90 (3.65) .604 |
−2.41 (3.57) .500 |
−1.84 (3.61) .610 |
−1.60 (3.67) .664 |
| Proportion female directors p value |
4.30 (1.60) .007 |
4.23 (1.60) .008 |
4.64 (1.67) .005 |
4.36 (1.60) .006 |
4.32 (1.63) .008 |
4.46 (1.67) .008 |
| Director racial heterogeneity p value |
.57 (.95) .544 |
.56 (.94) .556 |
.83 (.97) .394 |
.56 (.96) .559 |
.50 (.97) .607 |
.68 (.99) .494 |
| Proportion independent directors p value |
.14 (.84) .866 |
.11 (.84) .894 |
.19 (.84) .825 |
.11 (.84) .897 |
.12 (.84) .883 |
.15 (.84) .860 |
| Director job title heterogeneity p value |
.64 (.64) .317 |
.66 (.64) .300 |
.77 (.64) .233 |
.64 (.64) .315 |
.57 (.65) .381 |
.72 (.65) .268 |
| Director tenure heterogeneity p value |
1.15 (.45) .011 |
1.15 (.45) .010 |
1.20 (.45) .008 |
1.25 (.47) .008 |
1.25 (.47) .007 |
1.26 (.47) .007 |
| CEO tenure p value |
.09 (.06) .119 |
.09 (.05) .119 |
.09 (.06) .114 |
.08 (.06) .133 |
.08 (.05) .141 |
.09 (.06) .123 |
| CEO Tenure × CEO Tenure p value |
–.00 (.00) .555 |
–.00 (.00) .559 |
–.00 (.00) .561 |
–.00 (.00) .587 |
–.00 (.00) .575 |
–.00 (.00) .555 |
| Shareholder returns (social aspiration) p value |
–.61 (.13) .000 |
–.61 (.13) .000 |
–.62 (.13) .000 |
–.61 (.13) .000 |
–.62 (.13) .000 |
–.63 (.13) .000 |
| Shareholder returns (historical aspiration) p value |
–.27 (.12) .026 |
–.27 (.12) .027 |
–.27 (.12) .026 |
–.27 (.12) .026 |
–.29 (.12) .019 |
–.29 (.12) .018 |
| ROA (social aspiration) p value |
–.28 (.09) .002 |
–.28 (.09) .002 |
–.26 (.09) .003 |
–.28 (.09) .002 |
–.30 (.09) .001 |
–.31 (.09) .001 |
| ROA (historical aspiration) p value |
–.43 (.06) .000 |
–.43 (.06) .000 |
–.45 (.07) .000 |
–.43 (.06) .000 |
–.45 (.06) .000 |
–.48 (.07) .000 |
| Demographic fault line p value |
–.84 (1.18) |
.36 (1.23) |
.64 (1.27) |
|||
| ROA (Social Aspiration) × Demographic Fault Line |
–.46 (.86) |
.71 (1.13) |
||||
| ROA (Historical Aspiration) × Demographic Fault Line |
2.14 (.75) |
2.29 (.79) |
||||
| Information-related fault line |
−1.04 (1.07) |
−1.17 (1.12) |
–.96 (1.14) |
|||
| ROA (Social Aspiration) × Information-Related Fault Line |
−2.98 (.89) |
−2.89 (.86) |
||||
| ROA (Historical Aspiration) × Information-Related Fault Line |
.30 (.54) |
.43 (.56) |
||||
| Constant |
−3.20 (1.71) |
−3.19 (1.71) |
−3.40 (1.73) |
−3.40 (1.72) |
−3.42 (1.72) |
−3.47 (1.74) |
| Number of firm-year observations | 4,804 | 4,804 | 4,804 | 4,800 | 4,800 | 4,800 |
| Number of events | 144 | 144 | 144 | 144 | 144 | 144 |
| Number of CEOs | 913 | 913 | 913 | 913 | 913 | 913 |
| Log likelihood | −531.16 | −530.91 | −526.74 | −530.63 | −525.47 | −520.66 |
Note: Standard errors in parentheses. All models include year dummies and two-digit Standard Industrial Classification industry dummies. All explanatory variables are lagged by 1 year. ROA = return on assets.
Acknowledgments
We gratefully acknowledge helpful comments from Yunhyung Chung, Lori Ryan, Sherry Thatcher, JOM associate editor Aaron Hill, and the anonymous reviewers. We also thank Yu Shao Chen, Shweta Chiplunkar, Riki Mack, Prajakta Padewar, and Bernardo Paterniti for research assistance.
