This research note reports on a study using a previously published checklist to assess the brand management practices of business schools. Indications are that the perceptions of a sample of senior administrators regarding how well their institutions manage their brands are not positive, and that there is much room for improvement. While the checklist used seems to possess the characteristic of reliability, further development needs to be done on aspects of its validity and underlying structure. Implications for managers and further avenues for research are identified and discussed.
Get full access to this article
View all access options for this article.
References
1.
AakerD. A. (2004), ‘Leveraging the Corporate Brand’, California Management Review, Vol. 46, Spring, pp. 6-18.
2.
BerensG.Van RielC. B. M. and Van BruggenG. H. (2005), ‘Corporate Associations and Consumer Product Responses: The Moderating Role of Corporate Brand Dominance’, Journal of Marketing, Vol. 69, July, pp. 35-48.
3.
BerthonPHulbertJ. M. and PittL. F. (1999), ‘Brand Management Prognostications’, Sloan Management Review, Vol. 40, No. 2, pp. 53-65.
4.
ErdemT. and SwaitJ. (2004), ‘Brand Credibility, Brand Consideration, and Choice’, Journal of Consumer Research, Vol. 31, No. 1, pp. 191-199.
5.
HatchM. J. and SchultzM. (2001), ‘Are the Strategic Stars Aligned for Your Corporate Brand?’, Harvard Business Review, Vol. 79, February, pp. 128-134.
6.
HavlenaW. J. and DeSarboW. S. (1991), ‘On the Measurement of Perceived Consumer Risk’, Decision Sciences, Vol. 22, No. 4, pp. 927-940.
7.
KellerK. L. (2000), ‘The Brand Report Card’, Harvard Business Review, January-February, pp. 3-10.
8.
MoorthyS.RatchfordB. T. and TalukdarD. (1997), ‘Consumer Information Search Revisited: Theory and Empirical Analysis’, Journal of Consumer Research, Vol. 23, No. 4, pp. 263-278.
9.
PageM. J.BevelanderD. and PittL. F. (2004), ‘Positioning the Executive MBA Product: Let's Not Forget the Requirements of The Corporate Market’, Journal of General Management, Vol. 30, No. 1, Autumn, pp. 1-13.
10.
PittL. F.NapoliJ. and Van der MerweR. (2003), ‘Managing the Franchised Brand: The Franchisee's Perspective’, Journal of Brand Management, Vol. 10, No. 6, August, pp. 411-420.
11.
RamS. (1989), ‘Successful Innovation Using Strategies to Reduce Consumer Resistance: An Empirical Test’, The Journal of Product Innovation Management, Vol. 6, No. 1, pp. 20-35.
12.
SmithM. D. (2002), ‘The Impact of Shopbots on Electronic Markets’, Journal of the Academy of Marketing Science, Vol. 30, No. 4, pp. 446-455.
13.
StoneR. N. and GronhaugK. (1993), ‘Perceived Risk: Further Considerations for the Marketing Discipline’, European Journal of Marketing, Vol. 27, No. 3, pp. 39-51.