Abstract
Vaccinating homebound individuals during the COVID-19 pandemic presented several challenges, including time and cost of engaging this group. In Los Angeles County, the departments of Public Health and Aging and Disabilities turned to home delivered meals programs (HDMs) for help with this public health priority. A mixed-method organizational assessment of 34 HDMs was conducted during March–April 2022 to describe these efforts. Most HDMs were nonprofit (67.6%) and had <25 staff (58.8%). Overall, they served a large catchment area before and during COVID-19, providing services to an estimated total of 24,995 clients/week and delivering 19,511 meals/day. A majority (82.4%) reported engaging their clients to facilitate COVID-19 vaccinations. As of early 2022, <6% of these HDMs’ homebound clients were unvaccinated. These programs’ efforts to assist older individuals who were homebound during the pandemic represent a potentially underutilized model of public-nonprofit/not-for-profit partnership for improving vaccine delivery and uptake in this hard-to-reach population.
• Offers a snapshot of how home delivered meals programs played a role in reaching and assisting homebound individuals to obtain the COVID-19 vaccine during the pandemic. • Describes a model of public-nonprofit/not-for-profit partnership that served as a resource for addressing the needs of the homebound population in a large, urban jurisdiction during the pandemic, including outreach to help clients obtain the COVID-19 vaccine.
• Findings from the organizational assessment suggest that the partnership model could be strengthened and expanded to include vaccinations for other communicable diseases (e.g., influenza, pneumococcal), beyond just for COVID-19.What this paper adds
Applications of study findings
Introduction
The coronavirus disease 2019 (COVID-19) pandemic has resulted in a number of significant challenges for homebound individuals (Ankuda et al., 2021). Because of their age and health profile, they are often at an elevated risk for severe disease and death from COVID-19 (Kompaniyets et al., 2021). While the risk can be lowered with vaccination, being homebound frequently limits access to this potentially life-saving intervention (Dar et al., 2021). During the global public health emergency, barriers to vaccine access for this vulnerable group have included increased social isolation, loneliness, anxiety, and depression (Ankuda et al., 2022; Sørbye et al., 2022).
Determining how to efficiently engage/reach homebound individuals is among one of the top priorities of local jurisdictions like Los Angeles County (LAC). In such a densely populated (∼10 million), geopolitically diverse region (Census, 2021), ascertaining the number and needs of homebound individuals, and efficiently addressing them, represent an immensely difficult task to accomplish. Throughout the health crisis, multidisciplinary COVID-19 mobile vaccine programs have served as a resource for addressing this problem in the United States and have been successfully leveraged regionally (Alcendor et al., 2022; Gliatto et al., 2021).
To increase COVID-19 vaccine access among this high-risk group, the County of Los Angeles departments of Public Health (DPH) and Aging and Disabilities (AD) turned to health plans, several community organizations, and a network of home delivered meals programs (HDMs) for help. The latter network serves many homebound older individuals who have multiple chronic conditions. HDMs are publicly and/or privately funded, relying on both paid and volunteer staff to deliver services. They typically offer in-home meal deliveries or congregate meals, and can provide social support/wellness checks when needed. Prior research has demonstrated that receiving HDM services can lead to client improvements in nutrition, physical and mental health, and quality-of-life (Gualtieri et al., 2018).
HDMs (including Meals on Wheels [MOW] programs) in LAC were particularly well-positioned to help, given their strong presence in the community and the home meal services they already provide to this hard-to-reach group. Throughout the pandemic, these organizations worked closely with health and social services agencies (e.g., DPH, AD, federally qualified health centers) to collect complete information about the homebound population and assist this group with obtaining the COVID-19 vaccine.
The present study chronicles these local HDM efforts to engage and assist homebound individuals with obtaining the COVID vaccine. It analyzed data from an organizational assessment (OA) conducted during March–April 2022.
Methods
The OA sample comprised MOW and non-MOW programs; the former describes programs whose primary purpose is to deliver meals, while the latter includes entities that provide various services, one of which is delivering meals to the home (e.g., senior centers). High-level representatives from each of the eligible organizations were asked to complete an assessment survey on behalf of their agencies. Organizations were ineligible if they did not serve any homebound clients or could not answer a majority of the survey questions.
The OA instrument was developed by DPH, in collaboration with AD and Meals on Wheels West, via an iterative process. To ensure high level of participation by HDMs, significant efforts were made to involve representative leadership in the survey development. The instrument was designed to capture organizational and clientele characteristics and was administered online via SurveyMonkey. The instrument contained 16 multiple choice, select all that apply, and open-ended questions, taking ∼10 minutes to complete.
An online link was initially e-mailed to 41 HDMs during March 14–April 28, 2022. This was followed by reminder phone calls and emails. In several instances, HDM representatives preferred to respond via live telephone interviews rather than via the online format. Compensation/incentives were not provided for participation. All study materials and protocols were approved by DPH’s Institutional Review Board (IRB No. 2002-02-989).
The assessment survey collected information on the characteristics of the organizations, their clientele overall, and their homebound clients specifically. Organizational characteristics consisted of location (zip code), provider type, number of staff, and service catchment areas that the organization works in (i.e., pre-COVID-19 vs. current). Overall client characteristics consisted of the number of clients served/week, number of meals delivered/day, and the populations served (i.e., low-income, communities of color, age groups, people with disabilities, persons experiencing homelessness). The survey also asked about ways in which an organization had been assisting clients with obtaining the COVID-19 vaccine, and what types of external support they would prefer to have from local health departments/health agencies to further increase vaccine access and uptake. To help provide context on homebound individuals (Leff et al., 2015), the survey included questions about the frequency of encountering clients who used various medical equipment/supplies (e.g., ventilators, cardiac devices) or services (e.g., home health services). Data on HDMs’ homebound clients included the definition that each organization used to classify their clients as “homebound,” the total percentage of their clients who are considered homebound based on this criterion, and the estimates of these individuals’ vaccination status. For the latter, HDMs were asked to explain how they arrived at their estimates.
For quantitative data analysis, SAS version 9.4 (SAS Institute, Inc., Cary, North Carolina) was used to generate frequencies and percentages for categorical variables, and means and standard deviations for continuous variables. Where applicable, comparisons of the different variables (e.g., by organizational size) were evaluated using t-tests (for continuous variables) and Fisher’s Exact tests (for categorical variables). A p-value of <0.05 was considered statistically significant.
For qualitative data analysis, thematic sorting was employed to analyze the responses to the open-ended question: “Among your clients, how do you determine if someone is ‘homebound’? That is, what is your definition of homebound?” Major and sub-themes were extracted, tabulated, and coded using this technique.
Finally, using zip code and pre-COVID-19 and current service catchment area information from the OA, two maps were generated via spatial analysis software (COLA, 2022); they display the headquarter locations and program activities from across the county (Supplemental Figure-A).
Results
Program and Clientele Characteristics: Results From an Organizational Assessment of 34 Home Delivered Meals Programs in Los Angeles County, March–April 2022.
Note. COVID-19 = Coronavirus Disease 2019; SD = standard deviation. *p < .05.
aOrganizations with <25 staff (n = 20) were included in this category. Some organizations declined to answer the estimated percentage of homebound clients, leaving a sample size for this question of n = 19.
bSignificance test p-value reflects differences between small and large organizations.
cTotal percentages may not sum to 100% due to rounding.
dMultiple response options allowed; therefore, total percentages may exceed 100%.
eEstimated based on the participating organizations’ individual definition of “homebound”; 33 organizations responded to this inquiry about homebound clients.
fOne organization switched to “Grab and Go” (pick-up) meals temporarily during the COVID-19 pandemic.
Overall, there were minimal differences observed by organization size, except for the volume of services provided by the HDMs. Large organizations, for example, served, on average, 6.1 times as many meals/day (p = 0.0019), and 2.2 (p = 0.0039) as well as 1.7 (p = 0.0154) times higher percentage of communities of color and low-income populations, respectively, as small organizations. Large organizations also tended to serve more clients who used at-home ESRD-dialysis.
Frequency of Encountering Clients Who Use Medical Resources That are Associated With Being Homebound: Results From an Organizational Assessment of 34 Home Delivered Meals Programs in Los Angeles County, March–April 2022.
Note. ESRD = End-Stage Renal Disease; BiPAP = bi-level positive airway pressure; IV = intravenous.
aRow percentages may not sum to 100% due to rounding.
bThese medical services and devices may not be mutually exclusive (i.e., the same client may use multiple medical services and devices listed in the table).
Assistance With Obtaining the COVID-19 Vaccine and the Vaccination Status of 34 Home Delivered Meals Programs’ Homebound Clients, Los Angeles County, March–April 2022.
Note. COVID-19 = Coronavirus Disease 2019; SD = standard deviation.
aOrganizations with <25 staff (n = 20) were included in this category. Some organizations declined to answer the estimated percentage of homebound clients and the vaccination status questions, leaving a sample size for those questions of n = 19 and n = 16, respectively.
bOrganizations with ≥25 staff (n = 14) were included in this category. One organization declined to answer the vaccination status questions, leaving a sample size for those questions of n = 13.
cSignificance test p-value reflects differences between small and large organizations.
dTotal percentages may not sum to 100% due to rounding.
eEstimated based on the participating organizations’ individual definition of “homebound”; 33 organizations responded to this inquiry about homebound clients.
fOne organization switched to “Grab and Go” (pick-up) meals temporarily during the COVID-19 pandemic.
gMultiple response options allowed; therefore, total percentages may exceed 100%.
hIndividual organizations’ responses for the four categories summed to 100%. Partially vaccinated: Have received the first dose but not the second dose of an mRNA vaccine (Pfizer, Moderna). Fully vaccinated: Have received two doses of the mRNA vaccine (Pfizer, Moderna) or one dose of the Johnson & Johnson (J&J) vaccine. Boosters are for those who are not immunocompromised and additional doses are for those who are immunocompromised (e.g., third dose of Pfizer, Moderna, or J&J, or second dose of any of the three for those whose first dose was J&J).
iThe weighted means and standard deviations of percentages in each vaccination category were calculated using the number of clients served per week as the weighting variable.
Based on HDMs’ own estimates, as of March–April 2022, 46.3% of their homebound clients were fully vaccinated and had received boosters for COVID-19; the remaining were fully vaccinated with no booster/additional doses (37.2%), partially vaccinated (10.7%), or unvaccinated (5.9%) (see Table 3—weighted means are also provided in the table). Additionally, 82.4% indicated they provided some type of assistance to their homebound clients to help them get vaccinated, with 73.5% reporting they provided direct assistance (e.g., organizing transportation or mobile vaccine events) to help clients obtain the vaccine. When asked, most HDMs were interested in further assistance from local health departments/health agencies. The most commonly desired assistance or resources were: COVID-19 testing kits (64.7%), public health policies that help reduce the risk of infection among vulnerable aging adults (64.7%), in-home vaccination services (61.8%), personal protective equipment (61.8%), and access to mobile vaccinations (41.2%) (Table 3).
Discussion
This study chronicles HDMs’ efforts to engage and assist homebound individuals in LAC during the pandemic. Despite staff shortages, these organizations were able to serve many clients/week and meals/day, while also helping to inform and arrange for access to COVID-19 vaccines through multiple approaches in some of the most underserved communities in the region. Approaches to facilitating vaccine access were largely chosen by HDM leadership based on past experiences with outreach in these communities.
The OA found that nearly 3 out of 4 HDMs provided some type of direct assistance to their clients to help them get vaccinated. This impressive feat speaks to the capacity and ability of the HDM network to mobilize resources quickly and expand their meal services to include other services such as timely facilitation of vaccine access, especially among their homebound clients.
On the whole, local HDMs serve a wide range of groups, and were able to adapt/expand their services during the COVID-19 pandemic. These expanded efforts in LAC were nearly a third in volume as the efforts led by Area Agencies on Aging in California overall (California Department of Aging [CDA], 2021, 2022; Trailblazer Research, 2020, see Supplemental Table-A). Generally, compared with smaller programs, larger programs served more meals overall, and provided more services to communities of color and low-income populations. They typically have greater capacity to serve higher volume of meals to more diverse clienteles.
The present study has several limitations. First, the assessment survey was conducted at an organizational level; as such, its modest sample size limited how the data were analyzed. Second, social desirability bias was likely present and may have influenced how HDM representatives responded to survey questions. Third, clientele vaccination status was obtained via HDM representatives’ recall/best estimates versus by directly reviewing the clients’ records; thus, the OA was unable to clearly demonstrate the effectiveness of HDM efforts in improving COVID-19 vaccine rates. Finally, to mitigate a conflict of interest involving MOW West—a HDM that could benefit financially from favorable survey results—DPH asked its Data Science Team to independently serve as the “external evaluator,” since the team was not directly funded to perform the assessment nor to deliver meals.
Study findings suggest that, in collaboration with DPH and AD, LAC’s HDMs were able to successfully engage and assist older homebound individuals with obtaining the COVID-19 vaccine. This promising public-nonprofit/not-for-profit partnership has the potential to further expand, and to serve as a model of practice for present and future efforts to deliver and improve the uptake of COVID-19 and other communicable disease vaccines in this hard-to-reach population. Providing direct assistance to improve vaccination uptake, for example, could be a viable approach for achieving this larger goal.
Supplemental Material
Supplemental Material - An Organizational Assessment of 34 Home Delivered Meals Programs that Engaged and Assisted Homebound Individuals With Obtaining the COVID-19 Vaccine During the Pandemic
Supplemental Material for An Organizational Assessment of 34 Home Delivered Meals Programs that Engaged and Assisted Homebound Individuals With Obtaining the COVID-19 Vaccine During the Pandemic by Dana Guglielmo, Jennifer Cloud, Laura Trejo, Chris Baca, Lisa V. Smith, Rashmi Shetgiri, and Tony Kuo; Homebound Data Workgroup in Journal of Applied Gerontology
Footnotes
Acknowledgments
The authors thank members of the Homebound Data Workgroup for their technical support of the project. The content of this article and any views expressed in it are those of the authors and do not represent the position(s) or the viewpoint(s) of the Los Angeles County Department of Public Health, the Los Angeles County Aging and Disabilities Department, the Meals on Wheels West, the University of California, Los Angeles, or any other organization(s) mentioned in the text. Homebound Data Workgroup: Briahnna Austin, MS; Jason Bostrom; Imelda Castro, MPH; Alan Cupino, PhD, MPH; Bryant Dao, MPH; Drake Edgett, MS; Lori Fischbach, PhD, MPH; and Elaine Lai, MPH.
Author Contributions
D. Guglielmo collected, analyzed, and interpreted the data. She drafted the first version of the article. J. Cloud, L.V. Smith, and T. Kuo conceptualized the study. They supervised and assisted with the data analysis design and interpretation of the data. L. Trejo and C. Baca facilitated the outreach to the 34 home delivered meals programs that participated in the project. R. Shetgiri provided technical support to the project’s implementation. All authors revised the article for intellectual content.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported in part by the Centers for Disease Control and Prevention: Epidemiology and Laboratory Capacity for Prevention and Control of Emerging Infectious Diseases project, CK19-1904 (D. G., J. C., L. V. S., and R. S.); and by the Population Health Program at the University of California, Los Angeles Clinical and Translational Science Institute (T. K.).
Disclosures
While Mr. Chris Baca discloses no financial conflicts, he is the executive director of one of the home delivered meals programs, Meals on Wheels West, that participated in the organizational needs assessment. The other authors report no conflicts of interest.
Human Subjects Protection
As there were no human subjects involved in the organizational needs assessment, this project was considered exempt from full review by the Los Angeles County Department of Public Health Institutional Review Board (IRB No. 2002-02-989).
Supplemental Material
Supplemental material for this article is available online.
References
Supplementary Material
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