Abstract
Governments are providing their citizens with more and more electronic services. However, little is known about how e-government services are appropriated in outlying regions. In this paper, we analyze the needs and barriers to e-government through the lenses of managers in these regions. To this end, an exploratory research is undertaken in four outlying regions of Quebec, Canada. The focus is on the adoption of e-government services through a"bottom-up" approach. We describe how these services are perceived by public and parapublic organizations in order to offer solutions designed for outlying regions. In general, when designing online services, a range of social, economic, and demographic factors need to be taken into account. Theoretical and practical implications are discussed.