Communication Research

The boundary between organizational insiders (e.g., employees) and outsiders (e.g., customers) has become increasingly permeable due to Internet discussion boards that enable members of both groups to share experiences of organizational fairness and unfairness. We studied discussion board threads on Vault.com, focusing on threads initiated by postings containing organizational justice content and authored by an organizational insider or outsider. Consistent with predictions of the social identity model of deindividuation effects, organizational insiders capitalized on anonymity to post messages that were significantly more negative in both cognitive content (describing organizations as less fair) and emotional tone (using more negative emotional language) than messages posted by organizational outsiders. As predicted by contagion theory, cognitive content influenced the emotional tone of reply messages, especially when initial postings were from organizational outsiders.

The primary focus of the current research is goal projection or the ascription of a perceiver’s own goal onto an interaction partner (i.e., target). Extending the finding that perceivers project their goal onto a target (Kawada, Oettingen, Gollwitzer, & Bargh, 2004), two studies applied a cognitive conceptualization of goal pursuit and detection to explain boundary conditions for goal projection in conversation. Experiment 1 demonstrated that the strength of the cognitive association between perceivers’ goal and the social context moderated projection: Projection was greater for strongly than moderately or weakly linked goals. Experiment 2 established that the target’s goal pursuit efficiency and the congruency between the perceiver’s and the target’s goals influenced projection: Compared with targets’ efficient pursuit of nonidentical goals, projection was greater (a) when the target and perceiver had the same goal regardless of efficiency or (b) when they had different goals but the target was inefficient.

Organizational members vary in their ability to accurately recognize each other’s expertise. The goal of this study is to extend transactive memory theory to understand how organizational group members develop accurate perceptions of others’ knowledge through a multidimensional access to expertise cues. Specifically, this study examines how a group member’s accuracy in expertise recognition is influenced by one’s centralities in the communication network, use of digital knowledge repositories, and work remoteness. By analyzing data collected from 208 individuals from 17 organizational groups, this study found that a member’s accuracy in expertise recognition was positively influenced by one’s degree centrality in the communication network and negatively influenced by the extent to which one’s work was done remotely. Furthermore, there was an interaction effect between work remoteness and use of digital knowledge repositories such that the negative influence of work remoteness on expertise recognition was weaker when members used digital knowledge repositories.

Journalism ethics theorizing is increasingly preoccupied with identifying and articulating universal norms and standards for media systems across various cultures. This study offers an empirical contribution to this topic by examining the ethical orientations of journalists in 18 countries. Country-level, or ideological, factors, rather than individual-level variables, appear to have the greatest impact on journalists’ degrees of idealism and relativistic thinking. Findings affirm hierarchy-of-influences theories regarding news work. They also raise questions about the nature of universal standards that would constitute a cross-cultural journalism ethics theory and underscore concerns about the viability of Enlightenment assumptions to serve as universal journalism ethical norms.

Employing a public opinion survey and a content analysis of local media, this study sets out to examine of the agenda-setting effect in China. China is highlighted in this study because it is a collectivist, socialist nation whose mainstream media is largely controlled by the state. Data from this study reveal that (a) Chinese people make clear distinctions between issues of personal importance (their personal agenda) and issues of national importance (their social agenda) and (b) the agenda-setting function of Chinese media was only observed when considering one’s social agenda; the personal agenda was not related with the Chinese media agenda. These findings hold true when comparing across different demographic groups on variables such as age, education, news source, and one’s ability to critically analyze news. This article contributes to agenda-setting scholarship by providing empirical evidence of agenda-setting effects in a political and media structure substantially different from the Western structures usually examined in such research.

This study aimed at answering the question whether preferences for negative content and a tabloid production style in television news stories vary with different age groups and gender. An experiment with 288 participants was conducted. As expected, results showed that age and gender moderated the influence of negative content and tabloid packaging on the viewers’ preferences. Compared with middle-aged and older viewers, young viewers had a stronger preference for negative content rather than neutral content. Preferences for tabloid packaging rather than standard packaging were stronger for men than for women.