Abstract
Background:
Integrating palliative care services in the home health care (HHC) setting is an important strategy to provide care for seriously ill adults and improve symptom burden, quality of life, and caregiver burden. Routine palliative care in HHC is only possible if clinicians who provide this care are prepared and patients and caregivers are well equipped with the knowledge to receive this care. A key first step in integrating palliative care services within HHC is to measure preparedness of clinicians and readiness of patients and caregivers to receive it.
Objective:
The objective of this systematic review was to review existing literature related to the measurement of palliative care-related knowledge, attitudes, and confidence among HHC clinicians, patients, and caregivers.
Methods:
We searched PubMed, CINAHL, Web of Science, and Cochrane for relevant articles between 2000 and 2021. Articles were included in the final analysis if they (1) reported specifically on palliative care knowledge, attitudes, or confidence, (2) presented measurement tools, instruments, scales, or questionnaires, (3) were conducted in the HHC setting, (4) and included HHC clinicians, patients, or caregivers.
Results:
Seventeen articles were included. While knowledge, attitudes, and confidence have been studied in HHC clinicians, patients, and caregivers, results varied significantly across countries and health care systems. No study captured knowledge, attitudes, and confidence of the full HHC workforce; notably, home health aides were not included in the studies.
Conclusion:
Existing instruments did not comprehensively contain elements of the eight domains of palliative care outlined by the National Consensus Project (NCP) for Quality Palliative Care. A comprehensive psychometrically tested instrument to measure palliative care-related knowledge, attitudes, and confidence in the HHC setting is needed.
Introduction
Home health care (HHC) is a vitally important health care sector that provides care to seriously ill adults. 1 Delivered by interdisciplinary clinicians, HHC attends to the medical needs of individuals who may require skilled nursing care, among other types of care (e.g., physical therapy) for a variety of diagnoses. 2 Seriously ill adults can also receive HHC in a post-acute care phase or for multiple chronic conditions that require complex care in the home. 2 Approximately 3.5 million Medicare beneficiaries received HHC services in 2018 and the vast majority (85%) were older adults 65 years of age and older with multiple chronic conditions. 2 Given the high burden of symptoms and the level of clinical complexity of this population, about 19.1% of HHC patients die within 12 months after admission to a home health agency. 2
Across health care settings, palliative care has been shown to have positive outcomes, including improved symptom burden and quality of life, and can reduce downstream health care utilization.3–5 In the post-acute care environment, palliative care in HHC is increasing in importance, especially for those who wish to avoid institutional care in a nursing home or rehospitalization.1,6–11 Specialized home-based palliative care programs and related interventions have been shown to result in high satisfaction among patients and caregivers, increase the likelihood of dying at home, reduce symptom burden, and serve as a critical transition point in the serious illness trajectory.6–11
However, home-based palliative care is not widely integrated into existing HHC delivery and practice within the United States. 1 Often, generalist palliative care is delivered by HHC clinicians for pain and symptom management, serious illness communication, and management of end-of-life care needs. As a result, palliative care delivered within the framework of care in home health agencies can vary considerably across the United States and around the world. The delivery of generalist or specialist palliative care within existing HHC also varies considerably across agencies. In the international context, palliative care delivery is often interchangeable with hospice care, and home care differs greatly across countries and may be very limited in less resourced countries. 40
In light of limited evidence generation on this topic, the rising prevalence of multiple chronic conditions, and an aging populous in need of increasingly complex care, optimizing delivery of HHC through the routine integration of palliative care has promising potential to reduce utilization of acute care services and improve outcomes like symptom burden and quality of life and reduce caregiver burden.1,4 Furthermore, palliative care in HHC has the potential to improve advance care planning, which is critical at the end of life to optimize communication about serious illness and prioritize the wishes and preferences of patients and families. 3
Prior research has shown that there are relatively few HHC clinicians who are trained in providing palliative care in the United States. 1 The HHC clinician workforce can include physicians, nurses, nurse practitioners, social workers, care managers, home health aides (or equivalently titled individuals), physical therapists, and occupational therapists. While the need for routine palliative care in HHC is evident, there is lack of clarity surrounding the level of preparedness and educational needs of HHC clinicians when providing this care. Understanding the current knowledge and confidence of the HHC workforce to provide palliative care is important to inform efforts to enhance implementation. In addition, attitudes about palliative care, which can ultimately impact HHC clinicians' willingness to provide palliative care services, is an important assessment area.
It is also essential to understand patients' and caregivers' willingness to accept palliative care services in the HHC setting. Despite the documented benefits of palliative care in HHC, a widely integrated system across agencies is largely lacking and faces many challenges. 1 For example, while those who receive palliative care in the home have often reported high levels of satisfaction and receive greater support for managing their serious illness,1,10 it is unclear if patients and caregivers have the necessary palliative care-related knowledge to effectively utilize and understand the services. Misconceptions and perceptions about the goals of palliative care and apprehension about potentially losing comprehensive medical treatment after accepting palliative care are common among patients and caregivers.1,7 Better understanding of the knowledge, attitudes, and confidence of seriously ill HHC patients and caregivers toward palliative care through measurement can provide necessary information for program development in this setting.
The objective of this systematic review was to examine the extant literature surrounding the measurement of palliative care-related knowledge, attitudes, and confidence within the context of HHC delivery. Further examination of how well existing measures capture concepts within the eight major domains of palliative care as developed by the National Consensus Project (NCP) for Quality Palliative Care was also completed.12,13 The NCP guidelines, established in 2018, were based on existing evidence and outlined domains of palliative care that are required to provide high-quality care for serious illness.
The goal of the NCP was to improve access to quality palliative care for seriously ill individuals across health care settings and to provide specific guidance for health care organizations and clinicians to integrate palliative care best practices. 13 The eight domains of palliative care include the following: (1) structure and processes of care, (2) physical, (3) psychological or psychiatric, (4) social, (5) spiritual, religious, or existential, (6) cultural, (7) end of life, and (8) ethical or legal aspects of care. 13 Highlighting gaps in this evidence base is critical to inform future work related to palliative care integration in HHC. We used the eight domains to identify specific measurement gaps in the context of HHC.
Materials and Methods
Search strategy
We searched PubMed, CINAHL, Web of Science, and Cochrane Database for Systematic Reviews for articles between 2000 and 2021, which reported studies measuring palliative care-related knowledge, attitudes, and confidence in HHC. Key search terms and Boolean logic used in our database searching are provided in Table 1. Initial searches were completed by two members of the study team (K.P.M. and D.B.). After identifying searches that yielded the most relevant articles, the optimal search strategy was agreed upon by all investigators. Two specified searches in PubMed, CINAHL, Web of Science, and Cochrane Database for Systematic Reviews were conducted using the same search terms and Boolean logic independently by two investigators. Figure 1 displays the PRISMA diagram of our search strategy and initial article yields from each search. A PRISMA diagram is useful for illustrating the search process and data extraction process for the systematic review. After duplicates were removed using the EndNote V.20 reference manager, all abstracts were screened by at least two team members independently for eligibility.

PRISMA diagram.
Search Strategy
Study eligibility
Using the inclusion and exclusion criteria (Table 2), articles were selected if they: (1) reported specifically on palliative care-related knowledge, attitudes, or confidence, (2) presented measurements, instruments, or questionnaires, (3) were conducted in the context of the HHC setting, and (4) included HHC clinicians, patients, or caregivers. We excluded articles that did not meet our study objectives, provided a focus on palliative care in general, did not measure knowledge, attitudes, or confidence, and did not have sufficient focus on HHC clinicians, patients, or caregivers.
Inclusion and Exclusion Criteria
Selection of articles
After screening abstracts, 41 articles were selected for full-text review by two different investigators independently (K.P.M., D.B., A.M.C., J.A.K., M.V.M., and J.S.). After inclusion and exclusion criteria were applied, 17 articles were included for final review. Two investigators completed quality appraisal of each article (D.B., J.A.K., K.P.M., M.V.M., and J.S.). The contents of final articles provided substantive discourse related to palliative care-related knowledge, attitudes, and confidence in HHC, many of which included scales or questionnaire items that shed light on the current state of measurement science related to this topic. The selection of articles was agreed upon by all investigators.
Quality appraisal
Quality appraisal for each article was completed by two investigators independently (K.P.M., D.B., J.A.K., M.V.M., and J.S.) using the Crowe Critical Appraisal Tool (CCAT) Form (v.1.4).14–16 The CCAT is designed to assist researchers with critical appraisal of research evidence generated from a variety of methodological designs. It has been tested for content validity and reliability.14–16 The main content areas that are appraised within each article include the introduction, background, and objective (0–5 points); research design (0–5 points); sampling (0–5 points); data collection (0–5 points); ethical matters (e.g., informed consent or internal review board approval); results (0–5 points); and discussion (0–5 points). Each research article was assigned a score from 0 to 40, with higher scores indicating higher quality. Discrepancies in the scoring were discussed and disagreements were settled accordingly.
Data extraction
Data were extracted from each article, including study objective, design, sample, and instruments used, which are presented in Table 3. The main measures, results, strengths, limitations, associated NCP domains, and CCAT quality appraisal scores are provided in Table 4. Data extraction for each article was conducted by two team members independently (K.P.M., D.B., A.M.C., J.A.K., L.K., M.V.M., and J.S.) and consolidated (K.P.M.).
Study Characteristics
DN, district nurse; EN, enrolled nurse; FATCOD, Frommelt Attitude Toward Care of the Dying; FATCOD B-J, Frommelt Attitudes Toward Care of the Dying Scale Form B, Japanese version; GP, general practitioner; HVN, home visiting nurse; ID, identity-orientation approach; MT, medical-technical competence; PCDS, Palliative Care Difficulty Scale; PHT, palliative home care team; PHV, patient home visit; PT, physical-technical conditions; QPP-PC, Quality from the Patients' Perspective instrument-palliative care; RN, registered nurse; S, single item; SC, sociocultural atmosphere.
Summary of Study Findings
National Consensus Project for Quality Palliative Care 13 : the eight domains of palliative care include (1) structure and processes of care, (2) physical, (3) psychological or psychiatric, (4) social, (5) spiritual, religious, or existential, (6) cultural, (7) end of life, and (8) ethical or legal aspects of care.
CCAT, Crowe Critical Appraisal Tool; NCP, National Consensus Project; SD, standard deviation.
Results
Study characteristics
The characteristics of each study are provided in Table 3. Palliative care-related knowledge, attitudes, and confidence, among other concepts, including, but not limited to, competence, difficulties, and perceptions, were measured using a variety of methodological designs and questionnaires.17–33 Fifteen articles were cross-sectional in design,17–23,25–33 and two used mixed-method designs.21,24 Studies focused on objectives surrounding the measurement of knowledge, attitudes, and confidence in HHC clinicians, patients, and caregivers.17,19,22,23,25–28,30–33 Some studies in the review also included additional measures such as beliefs and concerns about palliative care, 17 experiences and satisfaction of HHC professionals, 18 opinions, 19 self-reported palliative care practices,19,32 competency and education needs, 20 the role of home care workers, 21 difficulties in providing home palliative care,30,32 and perceptions of HHC clinicians.29,31
The findings represent 9289 clinicians, 1711 patients, and 279 caregivers. Twelve studies focused on clinicians,18–23,25–27,30,32,33 three focused on patients,17,28,29 and two focused on caregivers.24,31 Physicians, home care nurses, social workers, care managers, administrators, and nursing students were among the clinicians and health care workers represented in the studies. None of the studies included home health aides or equivalently titled individuals who provide the most hands-on care in HHC.
The majority of studies was conducted internationally, including United Kingdom,21,24,25 Japan,17,23,26,28,30,32 Israel, Sweden, 22 Pakistan, 31 Austria, 20 Italy,19,27 Norway, 28 and Denmark. 31 One study was conducted in the United States. 18
The instruments used in the majority of studies were investigator developed based on literature reviews or modified and derived from existing instruments. None of the instruments used in the studies included items that would be representative of comprehensive palliative care as per NCP guidelines. Many of the eight domains of palliative care outlined by NCP were not represented in the studies, including social, cultural, existential, ethical, or legal aspects of palliative care.
Five studies adapted questionnaire items from previously developed and validated scales.22–24,26,29 These instruments included the Frommelt Attitude Toward Care of the Dying (FATCOD), 34 Palliative Care Difficulty Scale, 35 Family Appraisal of Caregiving Questionnaire, 36 Caregiver Competence Scale, 36 and the Quality from the Patient's Perspective-Palliative Care. 38
Palliative care-related knowledge, attitudes, and confidence among HHC clinicians
Knowledge
Palliative care-related knowledge was assessed based on a variety of concepts and skill sets relevant to HHC. Specific skills evaluated included knowledge about opioids and pain management, cancer care, end-of-life and hospice care needs, psychosocial needs of patients and families, and medication management related to palliative care.17,19,30–32
There was varied knowledgeability about the definition of palliative care. Beccaro et al. 19 revealed that Italian general practitioners who provide HHC had uncertainty about the definition and goals of palliative care. Only about a quarter of general practitioners were able to correctly define palliative care, but two-thirds acknowledged that an interdisciplinary team was required for palliative care delivery. 19 Improving palliative care skills and knowledge, and promoting integration of palliative care teams, development, and implementation of trainings of palliative care delivery were deemed essential. 19
In a study by Sato et al., 30 district nurses in Japan, otherwise known as home care nurses, had insufficient knowledge about palliative care overall, but showed high self-reported knowledge in providing pain management. Conversely, in a different study by Shimizu et al., 32 home care nurses in Japan were knowledgeable about the appropriateness of palliative care of patients simultaneously receiving curative treatments, but had less knowledge when it came to symptom management.
Attitudes
In five studies, clinicians responded to questionnaire items that assessed their attitudes about their perceived duties within home care and in providing end-of-life and palliative care for seriously ill patients.22,26,27,32,33 Specifically, attitudes of clinicians surrounding palliative sedation, experiences in providing palliative care, attitudes about death, and work engagement related to palliative care, hospice care, and perceived roles of HHC clinicians relative to palliative care were gathered.
Variable attitudes about palliative care were noted across studies. Henoch et al. 22 compared FATCOD scores of Swedish nurses, which measured attitudes toward caring for dying patients with nurses and nursing students from other countries, including the United States., Israel, and Japan, and found the scale to be reliable and valid in different locations. Mahiro et al. 26 reported FATCOD scores of Japanese home visiting nurses. Their analysis revealed that work engagement and attending end-of-life care seminars were associated with positive attitudes among the nurses. However, many nurses often avoided the idea of death and dying. 26 Finally, a study by Shimizu et al. 32 showed that nurses in Japan with more experience in the home care setting typically had more favorable attitudes, skilled practice, and fewer difficulties with providing palliative care in the home for patients with cancer.
Attitudes about education, preparation, and role clarification related to palliative care were studied in several studies. Devlin and McIlfatrick 21 highlighted that HHC workers acknowledged the importance of palliative care in their role; however, they expressed additional needs of education, training, and support. Henoch et al. 22 found that the care culture and practice setting likely influence nurses' attitudes toward death, with education also likely playing a role, as major differences were noted between attitudes of surgical nurses compared with others (e.g., hospice, palliative home care team, oncology). Nurses felt that administrators need to provide opportunities for staff to attend more palliative care-related seminars or training and/or improve work engagement.
Furthermore, clarification of roles was needed to meet the educational and training needs of HHC staff. Over 90% of participants agreed that physicians played a key role in relieving suffering of terminally ill patients. Interestingly, home care nurses and general practitioners viewed palliative care more favorably than hospital nurses and physicians. 33 To better understand the role of home care nurses in providing palliative care, Devlin and McIlfatrick 21 surveyed home care workers and found that seventy-five percent of respondents felt palliative care provision in the home was an important part of their role, and it was considered rewarding. 21 In Denmark, nurses were more likely to agree with the statement that palliative care was rewarding and confront their own feelings about death and existential matters. 33
Confidence
Confidence in clinicians was measured in the context of competencies in three studies.20,23,25 Becker et al. 20 examined the educational needs of general practitioners and home care nurses in their competency and needs related to palliative care delivery. Almost two-thirds of participants did not feel adequately prepared for palliative care delivery in the home; however, those with more experience had higher overall competency. General practitioners were found to have greater competency in providing pain management compared to nurses. 20
A study by Hirooka et al. 23 underscored the very low levels of confidence in home visiting nurses in providing psychotropic medications or psychotherapy and low confidence in their ability to provide cancer-related pain management. Magee and Koffman 25 examined confidence in general practitioners' views about palliative care, which revealed that confidence in palliative care emergency management was low. Lack of training in palliative care and low frequency of managing palliative care patients resulted in lower confidence. 25
Palliative care-related knowledge, attitudes, and confidence among HHC patients and caregivers
Knowledge
Among patients and caregivers, general knowledge and perceptions about end-of-life care, life-sustaining therapies, and generalist palliative care were assessed. Most studies included patients with cancer. Most studies reported moderate to low levels of palliative care-related knowledge among patients and caregivers. For example, Akiyama et al. 17 found that patients with advanced cancer had incorrect knowledge about opioids and pain management (e.g., beliefs about opioids being universally addictive and shortening life). About half of patients who enrolled in the study felt that palliative care was only suitable for patients with terminal illnesses. 17 Shah et al. 31 surveyed 250 caregivers to understand their degree of palliative care-related knowledge, which revealed that only less than half had adequate knowledge about palliative care and its utility.
Attitudes
For patients and caregivers, attitudes, opinions, or perceptions about palliative care were measured in five studies.17,18,24,28,31 In Japan, some patients had concerns about palliative home care placing an undue burden on their family members and making it difficult for them to understand and respond to sudden changes in their condition. 17 Shah et al. 31 showed that younger caregivers with higher education in Pakistan were more likely to agree with a statement about the definition of palliative care and more than half believed that a person receiving palliative care should have their wishes honored. 31 Seventy percent of respondents agreed with the idea that patients with cancer should receive adequate communication about their diagnosis and disease progression. 31
Miyashita et al. 28 implemented an education intervention that improved the public's perception of end-of-life care in the home care setting. Attitudes about feasibility of home death, corrected misconceptions about opioids, symptom management at home, and communication were improved. Changing perceptions about the feasibility of a home death were associated with male gender, change in beliefs regarding burden to family caregivers, anxiety regarding admission to the hospital with worsening physical condition, and fear that pain would not be relieved at home. 28 Luker et al. 24 showed that an educational booklet about caregiving resulted in more favorable attitudes and home care nurses found it useful in providing information for their patients' caregivers.
Allo et al. 18 found that participants showed high satisfaction with the patient home visits program, which was found to be an effective education model to teach palliative care among broad professionals. Patients' perceptions of palliative care were favorable regarding medical care, honesty, respect, and empathy received from clinicians, and the general atmosphere across all health care settings in a study by Sandsdalen et al. 29
Confidence
In this review, no study measured confidence in the patient or caregiver related to palliative care. While some studies measured competence or satisfaction, confidence in being able to help provide caregiving to a loved one in the context of palliative care was not measured.
Discussion
Overall, this systematic review found that palliative care-related knowledge among HHC clinicians, patients, and caregivers was extremely varied across countries and health care systems. Varied integration of routine palliative care may account for the low-to-moderate levels of palliative care-related knowledge among clinicians, especially in the context of the heterogeneity of HHC services across countries. Notably, there is a substantial degree of heterogeneity of these findings, especially with respect to palliative care-related knowledge, across countries and health care systems, given the varied nature of HHC delivery across settings.
It is important to highlight that the United States had little evidence generation on this topic over the last 20 years, underscoring the importance of understanding palliative care-related knowledge, attitudes, and confidence among HHC clinicians, patients, and caregivers for future integration and implementation efforts.
In general, attitudes toward palliative care were largely favorable among HHC clinicians; however, attitudes about specific palliative care practices, roles and responsibility, and comfort about discussing hospice and death and dying were largely mixed and often ambiguous. While our review included studies that measured confidence in clinicians, there was none that measured the confidence of patients and caregivers regarding palliative care.
For clinicians, confidence was varied and lacking when it came to serious illness communication, particularly at the end of life, administering specific types of medications (e.g., psychotropic medications for psychosis or delirium), and complex symptom management. Competency and educational needs of clinicians related to palliative care delivery in the home were measured in some studies. We found that, while most clinicians viewed their role in palliative care delivery as important, few felt adequately prepared and competent in providing this care, and that role clarification was often missing in training. Also, understanding the differing knowledge needs for interdisciplinary clinicians should be prioritized in future work. Ultimately, given the variability of knowledge, attitudes, and confidence in overall HHC workforce, our review has highlighted the lack of uniformity and standardization of palliative care training for HHC clinicians.
Furthermore, no study measured knowledge, attitudes, and confidence of HHC clinicians, patients, and caregivers in the United States. The United States has a unique approach to HHC in comparison to other countries reported in this review and is heavily dependent on home health aides to provide much of the caregiving and in helping patients with activities of daily living and independent activities of daily living. 39 Our review adds to the palliative care evidence base, given a notable finding that home health aides were not represented in any of the studies of this review, leaving out a major sector of the HHC workforce. The fact that palliative care-related knowledge, attitudes, and confidence in HHC have been seldom studied in the United States calls for more research in this rapidly growing health care sector.
Of note, studies in this review did not include the full gamut of palliative care domains outlined in the NCP guidelines. Studies mainly included a focus on processes of palliative care, pain and symptom management, and caregiving aspects in HHC. The evaluation of certain facets of palliative care such as cultural, ethical, legal, existential, religious, and some psychological or psychiatric aspects are largely missing in the evidence base. These aspects of palliative care are vitally important in the HHC setting, given the intimate nature of care delivery and the potential to improve patient- and family-centered outcomes and improved equity when such needs are met. These gaps in evidence are critical to acknowledge for future research in this area, especially for the creation of novel instruments.
The synthesis of the current state of measurement science for knowledge, attitudes, and confidence in HHC palliative care allowed us to extrapolate what was currently available in the literature (e.g., instruments, scales, questionnaires, tools), examine these measurement tools for future instrument development, and highlight the key gaps in evidence specific to the NCP domains. This study can inform future research surrounding the development of novel instruments that comprehensively measure palliative care-related knowledge, attitudes, and confidence in HHC clinicians, patients, and caregivers.
Conclusion
The evidence base measuring palliative care-related knowledge, attitudes, and confidence in HHC clinicians, patients, and caregivers is limited. This review provides foundational evidence to inform the development of a comprehensive, psychometrically tested instrument to measure palliative care-related knowledge, attitudes, and confidence informed by the eight NCP domains of palliative care in HHC, which has potential for widespread utility as palliative care programs begin to increase in number across the United States within HHC. An instrument of this type is critical to ensuring that the HHC workforce is adequately trained in palliative care to provide optimal care to achieve best patient- and family-centered outcomes for seriously ill adults.
Footnotes
Authors' Contributions
All authors were involved in the development of the research question, database searching, selection of articles, data extraction, synthesis, and interpretation of findings. All authors were involved in the writing and/or editing of this article.
Acknowledgment
We would like to acknowledge our informationist, John Usseglio, at Columbia University School of Nursing for providing guidance on the literature search.
Funding Information
This study was funded by the Columbia University School of Nursing Intramural Pilot Grant Program. K.P.M. and J.A.K. are supported by the Columbia University School of Nursing Comparative and Cost-Effectiveness Research Training for Nurse Scientists Program (CER2; T32NR014205).
Author Disclosure Statement
There are no conflicts of interest.
