An Empirical Assessment of Impact of Organizational Climate on Organizational Citizenship Behaviour

Successful organizations need their employees to perform more than their usual job responsibilities and this can be possible if the environment at workplace is supportive and conducive for them. The present study is focused on organizational citizenship behaviour (OCB) and its most influencing antecedent “organizational climate”. The sample consisted of 509 respondents working in a large-scale food processing industry of Punjab. The data were collected through a structured questionnaire and were analyzed using Pearson product–moment correlation and multiple regression analysis. The findings of the study indicated a strong positive correlation between organizational climate and OCB. The results of multiple regression analysis indicated that 67.6 per cent of the variance in OCB is explained by the dimensions of organizational climate. Further, organizational climate dimensions such as supervisory support, performance feedback, clarity of organizational climate, autonomy, pressure to produce, welfare and participation are found to have a significant impact on OCB. The research provides the implications for managers to engross themselves into the activities that improve organizational climate to ensure that the desired extra-role behavioural outcomes can be met.