Research article
A Bibliometric Lens on the Future: How AI continues to transform education institutions
Feda Yousef Jeries Easouh, Thelal Eqab Oweis, Hanada Ahmad Makahleh
Abstract
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This study investigates the evolving relationship between artificial intelligence [AI] and human resource management [HRM] over the past two decades through a comprehensive analysis of 392 articles published between 2012 and 2023.
The study aims to provide a systematic understanding of this relationship by employing a rigorous three-stage methodology involving RStudio, VOSviewer, and Excel.
The methodology encompasses overall performance assessment, citation analysis, and network and content analysis to identify evolving research priorities, influential authors and publications, and underlying connections within the academic literature.
The systematic approach reveals clusters of future research trends, including leveraging AI and big data for HRM advancements, enhancing employee engagement through machine learning, and investigating neural networks and procedural justice in HRM.
This research agenda offers a roadmap for academics and HR professionals, identifying key areas for future exploration to ensure continued understanding of the dynamic interplay between AI and HRM.
This study investigates the evolving relationship between artificial intelligence [AI] and human resource management [HRM] over the past two decades through a comprehensive analysis of 392 articles published between 2012 and 2023.
The study aims to provide a systematic understanding of this relationship by employing a rigorous three-stage methodology involving RStudio, VOSviewer, and Excel.
The methodology encompasses overall performance assessment, citation analysis, and network and content analysis to identify evolving research priorities, influential authors and publications, and underlying connections within the academic literature.
The systematic approach reveals clusters of future research trends, including leveraging AI and big data for HRM advancements, enhancing employee engagement through machine learning, and investigating neural networks and procedural justice in HRM.
This research agenda offers a roadmap for academics and HR professionals, identifying key areas for future exploration to ensure continued understanding of the dynamic interplay between AI and HRM.
Traditionally, teachers with less work experience receive more training in non-academic areas such as school disengagement. This circumstance affects a school’s readiness when attempting to create a student-focused environment. Teachers need to have a consistent approach when dealing with disengaged students.
The study examines the relationship between work experience on the decision relating to in-service training needs to cope with school disengagement. This study focuses on the schools from Bangkok Metropolitan Administration.
The method consists of several steps. The first step is to identify a general set of non-academic training needs. The next step is to distribute the survey to teachers. Finally, statistical analysis is applied to examine the impacts from work experience.
Based on the surveys completed by 147 teachers who are categorized into four work-experience groups. The findings show that work experience does not affect the decisions regarding training needs. Thus, younger as well as older teachers alike should be provided with similar training programs to deal disengaged students.
Work experience should not be used as a criterion when selecting teachers when providing in-service training for non-academic areas. Consistent practice by teachers is needed when creating a student-focused environment.
Traditionally, teachers with less work experience receive more training in non-academic areas such as school disengagement. This circumstance affects a school’s readiness when attempting to create a student-focused environment. Teachers need to have a consistent approach when dealing with disengaged students.
The study examines the relationship between work experience on the decision relating to in-service training needs to cope with school disengagement. This study focuses on the schools from Bangkok Metropolitan Administration.
The method consists of several steps. The first step is to identify a general set of non-academic training needs. The next step is to distribute the survey to teachers. Finally, statistical analysis is applied to examine the impacts from work experience.
Based on the surveys completed by 147 teachers who are categorized into four work-experience groups. The findings show that work experience does not affect the decisions regarding training needs. Thus, younger as well as older teachers alike should be provided with similar training programs to deal disengaged students.
Work experience should not be used as a criterion when selecting teachers when providing in-service training for non-academic areas. Consistent practice by teachers is needed when creating a student-focused environment.
The progress made in wireless communications has led to a higher adoption of mobile devices among users and has spurred the development of mobile commerce technology.
This research examines the factors influencing the intention to adopt mobile commerce in Jordan. These factors include perceived usefulness, perceived ease of use, trust, social influence, personal innovation, and mobility.
The study relied on Technology Acceptance Model (TAM), incorporating additional variables to suit the Jordanian context. The researchers gathered data from 540 users, and the research hypotheses were evaluated using smartPLS analysis. The study utilized a convenience sample due to the absence of a comprehensive list of names of mobile commerce users.
The results reveal that perceived usefulness, trust, social influence, personal innovation, and mobility play a significant role in influencing adoption intentions of mobile commerce. Furthermore, the study finds that mobility significantly affects the perceived usefulness of mobile commerce. In contrast, perceived ease of use does not show a statistically significant relationship on the intention to adopt mobile commerce.
The outcomes of this research provide valuable insights for companies, service developers, and mobile marketers, enabling them to enhance the adoption rate of this service among individuals.
The progress made in wireless communications has led to a higher adoption of mobile devices among users and has spurred the development of mobile commerce technology.
This research examines the factors influencing the intention to adopt mobile commerce in Jordan. These factors include perceived usefulness, perceived ease of use, trust, social influence, personal innovation, and mobility.
The study relied on Technology Acceptance Model (TAM), incorporating additional variables to suit the Jordanian context. The researchers gathered data from 540 users, and the research hypotheses were evaluated using smartPLS analysis. The study utilized a convenience sample due to the absence of a comprehensive list of names of mobile commerce users.
The results reveal that perceived usefulness, trust, social influence, personal innovation, and mobility play a significant role in influencing adoption intentions of mobile commerce. Furthermore, the study finds that mobility significantly affects the perceived usefulness of mobile commerce. In contrast, perceived ease of use does not show a statistically significant relationship on the intention to adopt mobile commerce.
The outcomes of this research provide valuable insights for companies, service developers, and mobile marketers, enabling them to enhance the adoption rate of this service among individuals.
Ensuring medical quality and safety is the perpetual focus of healthcare management. Hospitals must prioritize quality management for sustainable growth. However, the complexity of quality management in hospitals, coupled with evolving practices, presents challenges. Achieving the integration of economic, environmental, and social benefits for high-quality development remains difficult. While quality management practices are acknowledged as strategic tools, their impact on job satisfaction, competitive advantage, and sustainable performance is not yet fully understood.
The objective of this research was to empirically demonstrate the relationship between quality management practices, job satisfaction, competitive advantage, and sustainable performance.
The study uses a quantitative research method. A questionnaire survey was conducted in Guangxi, China, among 171 quality management executives in secondary and tertiary hospitals, and the proposed research model was validated using PLS-SEM.
The results showed that quality management practices have positive direct and indirect effects on sustainable performance, confirming the partial mediating role of job satisfaction, and competitive advantage in the relationship between quality management practices and sustainable performance.
This study addresses a gap in quality management literature by exploring the relationship between quality management practices, job satisfaction, competitive advantage, and sustainable performance. Findings reveal that higher implementation of quality management practices correlates with increased job satisfaction, stronger competitive advantage, and enhanced sustainable performance in hospitals. These results suggest that implementing quality management practices can boost job satisfaction, enhance competitive advantage, and promote sustainable performance, offering valuable insights for hospital leaders.
Ensuring medical quality and safety is the perpetual focus of healthcare management. Hospitals must prioritize quality management for sustainable growth. However, the complexity of quality management in hospitals, coupled with evolving practices, presents challenges. Achieving the integration of economic, environmental, and social benefits for high-quality development remains difficult. While quality management practices are acknowledged as strategic tools, their impact on job satisfaction, competitive advantage, and sustainable performance is not yet fully understood.
The objective of this research was to empirically demonstrate the relationship between quality management practices, job satisfaction, competitive advantage, and sustainable performance.
The study uses a quantitative research method. A questionnaire survey was conducted in Guangxi, China, among 171 quality management executives in secondary and tertiary hospitals, and the proposed research model was validated using PLS-SEM.
The results showed that quality management practices have positive direct and indirect effects on sustainable performance, confirming the partial mediating role of job satisfaction, and competitive advantage in the relationship between quality management practices and sustainable performance.
This study addresses a gap in quality management literature by exploring the relationship between quality management practices, job satisfaction, competitive advantage, and sustainable performance. Findings reveal that higher implementation of quality management practices correlates with increased job satisfaction, stronger competitive advantage, and enhanced sustainable performance in hospitals. These results suggest that implementing quality management practices can boost job satisfaction, enhance competitive advantage, and promote sustainable performance, offering valuable insights for hospital leaders.
The reconciliation of professional and family life has been growing in importance in recent years, and although progress has been made, there is still much to be done. It is crucial to understand the extent to which the individual’s attachment to the organization contributes to identifying the mechanisms related to work-lifebalance (WLB) and workplace well-being.This study highlights the need for a more in-depth and comprehensive investigation into the determinants of workplace well-being and the development of effective strategies to promote it.
Analyze the mediating role of job embeddedness in the relationship between WLB and workplace well-being.
Quantitative methodology grounded in a hypothetical-deductive perspective. Data was gathered through the use of well-being, job embeddedness, and WLB as measuring elements.The sample included 243 participants employed in the public and private sectors.This is a cross-sectional study in which data were collected through a questionnaire survey administered to a convenience sample.
Well-being in the workplace is positively influenced by WLB and job embeddedness. With the inclusion of the mediating variable in the model, WLB tends to decrease. The indirect effect of job embeddedness on the relationship between WLB and workplace well-being is significant, indicating the existence of partial mediation.
It is important to promote WLB and strengthen the connection between employees and their work roles, because only through this is it possible to promote lasting and sustainable well-being within the context of work as well as a real engagement of workers.
The reconciliation of professional and family life has been growing in importance in recent years, and although progress has been made, there is still much to be done. It is crucial to understand the extent to which the individual’s attachment to the organization contributes to identifying the mechanisms related to work-lifebalance (WLB) and workplace well-being.This study highlights the need for a more in-depth and comprehensive investigation into the determinants of workplace well-being and the development of effective strategies to promote it.
Analyze the mediating role of job embeddedness in the relationship between WLB and workplace well-being.
Quantitative methodology grounded in a hypothetical-deductive perspective. Data was gathered through the use of well-being, job embeddedness, and WLB as measuring elements.The sample included 243 participants employed in the public and private sectors.This is a cross-sectional study in which data were collected through a questionnaire survey administered to a convenience sample.
Well-being in the workplace is positively influenced by WLB and job embeddedness. With the inclusion of the mediating variable in the model, WLB tends to decrease. The indirect effect of job embeddedness on the relationship between WLB and workplace well-being is significant, indicating the existence of partial mediation.
It is important to promote WLB and strengthen the connection between employees and their work roles, because only through this is it possible to promote lasting and sustainable well-being within the context of work as well as a real engagement of workers.
Although hybrid work has been a topic of research for many years, the pandemic has introduced a new context that remains relatively unexplored.
This paper aims to define hybrid working as a novel flexible working arrangement and investigate the factors that influence its effective implementation within organisations.
To achieve this research objective, we conducted a single case study focusing on Mars Wrigley Poland. The study involved interviews with the People & Organization Director of the company and an analysis of internal documents developed during the implementation of hybrid working.
Our findings show that hybrid working is a team-managed flexible working arrangement, and it is within the teams that the specifics of the hybrid work should be determined and defined. Additionally, the findings reveal that hybrid working is not a one-size-fits-all model. It requires a holistic approach to establish a clear strategy that encompasses various factors such as culture, technology, and employee experience. Of particular importance is the need to ensure connection in the broader sense and ongoing support to employees.
Managers can significantly improve the success rate of hybrid working by gaining insight into the key factors that facilitate the implementation of the hybrid model.
Although hybrid work has been a topic of research for many years, the pandemic has introduced a new context that remains relatively unexplored.
This paper aims to define hybrid working as a novel flexible working arrangement and investigate the factors that influence its effective implementation within organisations.
To achieve this research objective, we conducted a single case study focusing on Mars Wrigley Poland. The study involved interviews with the People & Organization Director of the company and an analysis of internal documents developed during the implementation of hybrid working.
Our findings show that hybrid working is a team-managed flexible working arrangement, and it is within the teams that the specifics of the hybrid work should be determined and defined. Additionally, the findings reveal that hybrid working is not a one-size-fits-all model. It requires a holistic approach to establish a clear strategy that encompasses various factors such as culture, technology, and employee experience. Of particular importance is the need to ensure connection in the broader sense and ongoing support to employees.
Managers can significantly improve the success rate of hybrid working by gaining insight into the key factors that facilitate the implementation of the hybrid model.
It’s not uncommon for the work-from-home (WFH) trend to persist after the peak of the COVID-19 pandemic. Various factors contribute to this continuation, including technological advancements and the benefits of it. The results of this study suggest suitable leadership styles for WFH.
This research investigates transformational and transactional leadership on organizational performance through work-from-home outcomes during the COVID-19 crisis in Thailand.
The data was collected by questionnaire from 444 employees who work for companies registered on the Stock Exchange of Thailand and the Market for Alternative Investment. These employees may work full-time or part-time from home or in a hybrid work arrangement. Data analysis employed the Partial Least Squares Structural Equation Modeling (PLS-SEM) method.
The main findings of this study indicate that during the COVID-19 crisis, transformational leadership did not directly influence employees’ work-for-home outcomes and had no direct or indirect effect on organizational performance. Conversely, transactional leadership is positively direct on organizational performance and indirectly through work-from-home outcomes.
The appropriate leadership style for the WFH environment during the COVID-19 pandemic is transactional leadership. This type of leader rewards employees for meeting expectations and imposes punishments for work that falls below the predetermined standard.
It’s not uncommon for the work-from-home (WFH) trend to persist after the peak of the COVID-19 pandemic. Various factors contribute to this continuation, including technological advancements and the benefits of it. The results of this study suggest suitable leadership styles for WFH.
This research investigates transformational and transactional leadership on organizational performance through work-from-home outcomes during the COVID-19 crisis in Thailand.
The data was collected by questionnaire from 444 employees who work for companies registered on the Stock Exchange of Thailand and the Market for Alternative Investment. These employees may work full-time or part-time from home or in a hybrid work arrangement. Data analysis employed the Partial Least Squares Structural Equation Modeling (PLS-SEM) method.
The main findings of this study indicate that during the COVID-19 crisis, transformational leadership did not directly influence employees’ work-for-home outcomes and had no direct or indirect effect on organizational performance. Conversely, transactional leadership is positively direct on organizational performance and indirectly through work-from-home outcomes.
The appropriate leadership style for the WFH environment during the COVID-19 pandemic is transactional leadership. This type of leader rewards employees for meeting expectations and imposes punishments for work that falls below the predetermined standard.

